Title: Program Operations & Grants Manager Location: Seattle, WA United States Hybrid Job Description: Reports to: Executive Director Department: Center for Transforming Engagement FLSA Category: Non-Exempt Average Hours per Week: 32 Summary The Manager is responsible for implementing a set of grant-funded programs of the Center for Transforming Engagement (CTEn); conducting evaluations of its offerings; and writing and editing reports to share lessons learned from grant activities. The Manager serves as the operational hub of the Center for Transforming Engagement. This role keeps the catalog running, the grants healthy, and the team moving forward, coordinating instructors, managing logistics, tracking project timelines, and maintaining the systems that make CTEn's work possible. The Manager also leads evaluation across CTEn's offerings and contributes to grant reporting, bringing both operational precision and reflective capacity to a center that takes its own learning seriously. This work can be performed primarily online, but candidates must reside in the greater Seattle area for weekly on-campus team meetings and regional event attendance as assigned. Essential Functions Project Management & Operational Systems (75%) - The Center runs its work through Asana as its primary project management platform, with related documents, resources, and communications housed in Google Drive. This role is the operational hub of that system. - Responsibilities include maintaining and managing Asana projects across CTEn's grant initiatives and catalog operations; creating and assigning tasks, tracking deadlines, and supporting the team in staying accountable to forward progress. This person will help translate larger goals into concrete project plans with clear owners and timelines, and will flag when projects are at risk of falling behind. - Proficiency in Asana is required. Experience building or managing complex multi-project workspaces is a strong plus. Comfort with Google Drive as a document management system, including shared drives, folder architecture, and collaborative editing, is expected. - Catalog Supervision: - Coordinate logistics, instructor communications, participant communications, scheduling, evaluation, and the processes that improve each term. - Coordinate instructional staff for the catalog model, including recruitment communications, organizing applications for offerings, contracting, providing basic evaluation feedback, and other support as needed. - Coordinate catalog offerings funded by grants. Provide curriculum development support for employee Instructors. Collaborate with the Executive Director to invite outside instructors (starting in Spring Term 2027). - Manage the annual Reimagining Preaching Conference, including arranging content and coordinating with other staff and the marketing team. - Adhere to an established budget and submit expense budget proposals for events/projects as requested. - In collaboration with the Partnership Liaison, contribute to relevant communications. - Think creatively when approaching projects to streamline work and contribute to the growth of the organization as a whole. Grant Administration & Reporting (15%) - Develop fluency with budgets, support grant reporting, and help ensure our work stays aligned with grant commitments as part of strategic stewardship. - Coordinate the writing and release of research reports and other materials in collaboration with the Executive Director. - Write, coordinate, and compile annual grant reports, including communications with Lilly Endowment regarding requirements. - Serve on the Institutional Assessment Committee. - Prospecting of grantmakers for new grants that align with CTEn's mission. Program Evaluation (10%) - Design and administer, develop and measure designated learning outcomes, and communicate them to each instructor. - Gather and analyze research and data into internal reports to assist with program development and external reports to share our findings. - Lead and/or facilitate portions of events, workshops, online courses, and programs, onsite and online. - Complete other duties as assigned. Knowledge, Skills & Abilities - Bachelor's degree and a minimum of four (4) years of progressively responsible experience in program operations, project management, grant administration, or a related field; or an equivalent combination of education and experience. Master's Degree preferred. - Experience with theological education or related fields (education, church, nonprofit) is a plus. - Excellent skills in written communication, editing, budget management, and organization of data and documents. - Effective presentation and facilitation skills in both virtual and in-person settings. - Demonstrated ability to exercise sound judgment, work independently, and collaborate effectively within a team environment. - Demonstrate interpersonal competence and sensitivity to learning processes. - Understand professional ethical responsibilities of confidentiality, dual relationships, and diversity issues, and willingness to adhere to related policies of The Seattle School. Discern and advocate for participant needs while upholding school policies. - Interest in learning and growing in personal resilience practices. Actively work to develop or improve knowledge, skills and abilities needed to become a more effective member of the Center for Transforming Engagement team and The Seattle School community. - Group facilitation skills, with a present awareness of group dynamics. - Ability to quickly learn and effectively utilize new technologies. Proficiency with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, and Slides) and project management software (e.g., Asana, Monday.com, ClickUp, Smartsheet, or similar platforms) is required. Experience with a customer relationship management (CRM) system, such as Element451, is preferred. - Able to work occasional evenings and weekends. - Commitment to supporting and advancing the mission and values of The Seattle School. - Demonstrate a commitment to continuous learning by seeking opportunities to strengthen professional knowledge, skills, and practices that support CTEn's programs and The Seattle School's mission. Compensation & Benefits The Seattle School of Theology & Psychology provides a competitive total compensation package (salary, benefits, time off and more), aligned with the nonprofit market. The pay range for this position is $29.50 - $33.00 per hour (DOE). The total compensation package also includes generous paid time off, retirement benefits, a bus pass subsidy, tuition assistance benefits, medical, dental, vision, life, and long-term disability insurance (employee healthcare premiums 100% employer paid) and a Health Savings Account. We also offer a flexible, supportive environment with colleagues committed to a common mission. Hours and schedule are negotiable, and can be done in a combination of remote and on campus hours.

• Own the program management framework for Agent Cockpit • Drive technical dependency coordination and platform migrations • Lead launch readiness and operational risk management • Partner with Engineering on reliability, observability, and performance programs • Manage cross-functional alignment across multiple teams • Support agent enablement

• Own and be accountable for key initiatives on the Application Platform teams. • Cultivate a culture and collaboration between stakeholders to drive shared context, effective data collection, integration, and utilization. • Navigate ambiguity and evaluate complex situations, making data-informed decisions and aligning stakeholders to drive toward shared goals. • Work closely with development, product management, other engineering teams and operations to design, scope, and orchestrate execution. • Continuously assess and evolve key areas for improvement, implement scalable solutions, and foster a culture of continuous improvement. • Identify, manage, and coordinate dependencies and integrations across projects, teams, and systems. • Thrive in dynamic, fast-paced environments, adapting to shifting priorities and evolving business needs. • Facilitate program governance by identifying, analyzing, and prioritizing risks. • Proactively manage stakeholder expectations, ensuring alignment on priorities, timelines, and deliverables throughout the program lifecycle. • Lead cross-functional meetings and workshops, while guiding teams on best practices, process adherence, and delivery excellence. • Build and maintain detailed program and project schedules.

Role Description - Manage the program plan to ensure timely, quality completion aligned with organizational goals. - Monitor and mitigate program risks promptly. - Collaborate closely with engineering, product, UX, and other cross-functional teams to align efforts and resolve roadblocks. - Conduct program reviews with Engineering, Product, UX, and Science leadership to assess progress, address issues, and drive recommendations. - Define and drive programs focused on engineering excellence aligned with business and organizational goals. - Provide regular updates to leadership and key partners on status, challenges, and opportunities. - Engage cross-functional partners regularly to gather feedback and refine strategic processes for quality and engineering best practices. Qualifications - Requires a minimum of 14 years of related experience; or a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience. - Agile and adaptable in fast-paced, ambiguous environments. - Proven experience influencing senior management and managing major cross-functional initiatives. - Skilled in handling multi-year, highly technical programs (e.g., infrastructure migration, platform programs, re-architecture). - Ability to communicate technical topics to a business audience, and business topics to technical teams. - Expertise in various product development methodologies, including Scrum and Kanban. - Experience collaborating with engineering teams to deliver high-quality products through the software lifecycle, with metrics orientation and a customer-centric mindset. Requirements - Plan and manage large, complex programs, driving project delivery through engineering and product managers; step in to manage projects as needed. - Manage program teams to deliver value and collaborate with senior partners and other program managers to define and execute roadmaps. - Conduct risk assessments to ensure implementation plans meet partner requirements and strategic priorities. - Use effective communication to inform and influence business partners; proactively network across Indeed to advocate for program success. - Identify root causes of organizational problems or opportunities and partner with appropriate teams to implement timely solutions. - Mentor project teams and junior program/project managers to enhance their project management skills and close skill gaps. - Foster collaboration across cross-functional groups to ensure alignment and successful program execution. Benefits - Quarterly bonuses - Restricted Stock Units (RSUs) - Paid Time Off policy - Region-specific benefits