Role Description - Manage the program plan to ensure timely, quality completion aligned with organizational goals. - Monitor and mitigate program risks promptly. - Collaborate closely with engineering, product, UX, and other cross-functional teams to align efforts and resolve roadblocks. - Conduct program reviews with Engineering, Product, UX, and Science leadership to assess progress, address issues, and drive recommendations. - Define and drive programs focused on engineering excellence aligned with business and organizational goals. - Provide regular updates to leadership and key partners on status, challenges, and opportunities. - Engage cross-functional partners regularly to gather feedback and refine strategic processes for quality and engineering best practices. Qualifications - Requires a minimum of 14 years of related experience; or a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience. - Agile and adaptable in fast-paced, ambiguous environments. - Proven experience influencing senior management and managing major cross-functional initiatives. - Skilled in handling multi-year, highly technical programs (e.g., infrastructure migration, platform programs, re-architecture). - Ability to communicate technical topics to a business audience, and business topics to technical teams. - Expertise in various product development methodologies, including Scrum and Kanban. - Experience collaborating with engineering teams to deliver high-quality products through the software lifecycle, with metrics orientation and a customer-centric mindset. Requirements - Plan and manage large, complex programs, driving project delivery through engineering and product managers; step in to manage projects as needed. - Manage program teams to deliver value and collaborate with senior partners and other program managers to define and execute roadmaps. - Conduct risk assessments to ensure implementation plans meet partner requirements and strategic priorities. - Use effective communication to inform and influence business partners; proactively network across Indeed to advocate for program success. - Identify root causes of organizational problems or opportunities and partner with appropriate teams to implement timely solutions. - Mentor project teams and junior program/project managers to enhance their project management skills and close skill gaps. - Foster collaboration across cross-functional groups to ensure alignment and successful program execution. Benefits - Quarterly bonuses - Restricted Stock Units (RSUs) - Paid Time Off policy - Region-specific benefits

Role Description The Senior Manager, IT Project Manager will lead complex IT delivery efforts across the software development lifecycle for the energy efficiency and utility sectors. This role is responsible for: - Establishing operational objectives, directing project teams, managing delivery performance. - Ensuring technology solutions support client, contract, and business objectives. - Providing leadership to project managers, business analysts, technologists, vendors, subcontractors, and cross-functional delivery teams. - Serving as a senior delivery leader, trusted client partner, and subject matter expert in IT project execution, system implementation, governance, risk management, and operational improvement. - Operating with significant independence, influencing across functional areas, managing complex client and vendor relationships. - Ensuring adherence to scope, schedule, budget, staffing, quality, and performance expectations. What you will be doing: - Lead end-to-end delivery of complex IT projects, programs, and operational workstreams within the energy efficiency and utility sectors. - Establish operational objectives, work plans, delivery priorities, staffing plans, and performance expectations for project teams. - Provide leadership to managers, business analysts, technologists, vendors, subcontractors, and cross-functional teams responsible for technology delivery. - Own project and portfolio execution across scope, schedule, budget, risk, quality, communications, change control, and stakeholder management. - Serve as a senior escalation point for complex delivery issues, competing priorities, client concerns, vendor challenges, and cross-functional dependencies. - Develop methods, techniques, metrics, and evaluation criteria to measure project performance, team effectiveness, risk exposure, and delivery outcomes. - Partner with client stakeholders, ICF leadership, subject matter experts, and delivery teams to define business needs, shape expectations, and drive technology-enabled solutions. - Influence decision-making across functional areas, client teams, vendors, and internal leadership to achieve program and business objectives. - Identify project risks, financial risks, operational risks, and delivery barriers. Develop mitigation strategies and response plans. - Provide strategic direction on IT governance, system documentation, requirements management, testing, implementation planning, release readiness, and post-launch stabilization. - Lead continuous improvement efforts that strengthen delivery processes, increase operational efficiency, improve quality, and reduce delivery risk. - Support business growth by identifying opportunities to expand ICF’s capabilities, improve client service, strengthen delivery models, and support proposal or contract-related activities as needed. - Proactively escalate risks, ensure project budgets are being tracked and monitored. - Assist in the preparation of proposal content and pricing. - Assist IT Director in developing accurate projections of revenue forecasts, estimated profitability, and estimated margins. - Manage a team of analysts with responsibilities over employee development, retention, and onboarding. - Assist the IT Director in hiring and training new team members. - Identify opportunities for expanded work with existing clients as well as cross selling opportunities. - Mentor, coach, and develop team members, including managers, senior analysts, and individual contributors, to support professional growth and expanded responsibilities. - Foster an inclusive, collaborative, accountable, and high-performing team culture. - Present project status, risks, decisions, recommendations, and performance updates to client stakeholders, ICF leadership, vendors, and cross-functional teams. Qualifications - Bachelor’s degree in Information Systems, Information Technology, Business, Project Management, or a related field. - 8+ years of experience in IT project management, technology delivery, systems implementation, business analysis, or related consulting delivery. - 5+ years of experience leading complex IT projects, programs, or portfolios with responsibility for scope, schedule, budget, risk, quality, and stakeholder management. - 3+ years of experience managing or leading teams, including project managers, business analysts, technologists, vendors, subcontractors, or cross-functional delivery resources. - Experience leading software development lifecycle activities, including requirements, design, development coordination, testing, issue tracking, implementation, release readiness, and post-launch support. - Experience using project management tools such as Jira, Smartsheet, Microsoft Project, or similar platforms. - Proficiency with Microsoft Office applications, including Excel, PowerPoint, Visio, and SharePoint. Requirements - Experience in the utility, energy, and/or energy efficiency sectors. - Experience managing technology delivery across multiple systems, vendors, subcontractors, and client stakeholder groups. - Experience leading or supporting proposal activities, contract management, financial performance tracking, client service strategy, or business growth initiatives. - Strong ability to influence decisions across functional teams, client organizations, vendors, and internal leadership. - Strong leadership skills with experience developing high-performing teams, mentoring staff, and supporting managers or senior individual contributors. - Comprehensive knowledge of project management tools and methodologies, including Jira, Smartsheet, Microsoft Project, or similar platforms. - Comprehensive knowledge of Microsoft Office products, including Excel, Visio, PowerPoint, and SharePoint. - Experience developing and governing standard project documentation, including requirements specifications, use cases, design specifications, test plans, test scripts, implementation plans, status reports, risk logs, and decision records. - Experience with content management systems, user roles, configuration, workflows, and content editing. - Experience with business intelligence, reporting, data quality, system data, dashboards, or analytics. - Ability to balance competing priorities across multiple projects, teams, deadlines, and stakeholder groups. - Ability to provide strong direction to project teams while maintaining accountability for scope, budget, schedule, quality, and delivery outcomes. - Ability to communicate with impact through executive-ready presentations, client-facing updates, written recommendations, and decision materials. - Ability to lead blended teams of ICF staff, client staff, subcontractors, and vendors. - Ability to challenge assumptions, sponsor change, improve delivery processes, and implement practical solutions to complex business and technology problems. Benefits - Flexible workplace arrangements and work-life balance. - Donation matching and volunteer opportunities. - Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan. - And many, many more: Ask your recruiter for more details.

Role Description Program Manager coordinates all aspects of a product or service offering project for a client, from inception to installation. Installations may involve acceptance of capitalized equipment or enterprise software systems, or system integration or consulting projects/engagements. - May work at client site from time to time. - Typically involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams. - Project is typically focused on the delivery of new or enhanced products to improve customer satisfaction through the use of technology. - Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests. - Typically oversees schedules and budgets to ensure goal attainment. Qualifications - Strong project management skills. - Technical background preferred. - Experience in coordinating cross-functional teams. Requirements - Ability to manage competing interests. - Experience in client-facing roles. - Strong communication skills. Benefits - Comprehensive benefits programs. - Opportunities for innovation and impact. Company Description Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity, and personalized customer experiences. Adobe’s industry-leading offerings include: - Adobe Acrobat Studio - Adobe Express - Adobe Firefly - Creative Cloud - Adobe Experience Platform - Adobe Experience Manager - GenStudio Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth.

Role Description We are seeking a Senior Principal Technical Program Manager to lead one of Vertex's most strategic transformation programs: the Connected Tax Platform Experience (CTPE). This is not a traditional delivery coordination role. CTPE connects AI-driven tax workflows, shared platform capabilities, governance and trust controls, customer-facing experiences, and measurable business outcomes into a unified platform experience. As a Senior Principal TPM, you will serve as a system-level execution leader responsible for translating strategy into scalable execution across Product, Engineering, Architecture, Platform, UX, Data, Governance, and Operations. You will create clarity in ambiguous environments, align stakeholders around shared outcomes, surface risks before they become blockers, and provide leadership with trusted visibility into program health, readiness, and delivery confidence. Success in this role requires strong technical fluency, systems thinking, executive communication skills, and the ability to drive alignment across multiple organizations with competing priorities. You will help connect product intent to engineering execution, execution to release readiness, and release readiness to customer and business outcomes. This role offers the opportunity to influence one of Vertex's highest-priority strategic initiatives and help shape the future of Technical Program Management through AI-augmented workflows, signal-driven execution, modern governance practices, and outcome-focused delivery. Key Responsibilities - Lead large-scale, cross-functional technical programs that span Product, Engineering, Platform, Architecture, UX, Data, Governance, and Operations. - Translate business strategy and product vision into structured execution plans, milestones, dependencies, risks, decision frameworks, and measurable outcomes. - Establish and maintain program operating mechanisms including roadmap management, dependency tracking, risk management, executive reporting, and release planning. - Create clarity in ambiguous and rapidly evolving environments by identifying tradeoffs, structuring work, defining priorities, and enabling informed decisions. - Drive alignment across multiple products, platforms, and workflow domains to achieve shared business and customer objectives. - Partner with Product, Engineering, and Architecture leaders to connect roadmap priorities, technical dependencies, release readiness, and customer value realization. - Establish governance practices using metrics, telemetry, readiness indicators, risk thresholds, and outcome-based measurements. - Proactively identify execution risks, dependency gaps, governance concerns, and delivery bottlenecks while driving mitigation and escalation when necessary. - Lead executive-level communications that provide clear visibility into progress, risks, confidence levels, tradeoffs, and business impact. - Leverage AI-assisted workflows, automation, and scalable operating mechanisms to improve execution velocity, transparency, and delivery quality. - Ensure customer-facing platform capabilities are delivered with appropriate technical, operational, and organizational readiness. - Help evolve TPM practices that improve execution quality, visibility, and decision-making across complex enterprise programs. Qualifications - 10+ years of experience leading large-scale technical programs within SaaS, cloud, platform, or enterprise software organizations. - Proven success leading complex cross-functional initiatives involving multiple products, engineering organizations, platform teams, and executive stakeholders. - Demonstrated ability to translate strategy into scalable execution through governance, planning, dependency management, risk mitigation, and measurable outcomes. - Strong systems-thinking skills with the ability to connect strategy, technical execution, architecture, customer experience, and business impact. - Experience partnering with Engineering and Architecture leaders to evaluate technical tradeoffs, platform dependencies, scalability considerations, and delivery sequencing. - Strong technical acumen across cloud platforms, enterprise software, data platforms, distributed systems, workflow platforms, or AI-enabled products. - Experience managing complex dependencies, risks, governance requirements, and executive decision points. - Executive-level communication skills with the ability to create trusted narratives, decision frameworks, risk assessments, and outcome-based reporting. - Demonstrated ability to influence senior leaders and drive alignment without relying solely on formal authority. - Ability to operate effectively in ambiguity, create clarity without complete requirements, and drive progress across competing priorities. - Experience delivering customer-facing product or platform capabilities through release, adoption, and operational readiness. - Bachelor's degree in a technical, business, or related field, or equivalent practical experience. Preferred Qualifications - Experience leading AI-first, automation, workflow transformation, data platform, or platform modernization initiatives. - Experience within tax, compliance, fintech, ERP, e-invoicing, audit, or other regulated software environments. - Experience delivering customer-facing platform experiences that span multiple products and shared technical foundations. - Experience defining program metrics, release confidence frameworks, readiness models, governance mechanisms, or signal-driven operating structures. - Experience using AI tools, automation, knowledge management, or workflow orchestration technologies to enhance execution effectiveness. - Experience partnering with executive leadership on enterprise transformation programs or portfolio-scale initiatives. - Experience coaching TPMs or developing scalable TPM operating models. - Familiarity with Agile, Lean, SAFe, or similar delivery methodologies and the ability to apply them pragmatically. - PMP, PgMP, cloud, AI, data, or related technical certifications are a plus. Pay Transparency Statement US Base Salary Range: $191,500.00 - $249,000.00. Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs. The range displayed does not encompass the full potential of the role, which allows for further growth and career progression. In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants. Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs. In no case will your pay fall below applicable local minimum wage requirements.