• Ensure seamless scheduling and calendar management across multi-timezone, high-volume enterprise sales pipelines. • Maintain accurate CRM records and synthesize post-meeting information to drive operational efficiency. • Streamline repetitive workflows through automation and process improvements to reduce manual effort. • Contribute to strategic initiatives and ad hoc operational projects supporting leadership and enterprise customers. • Respond to all scheduling requests within strict turnaround times, prioritizing same-day responsiveness during European business hours. • Coordinate complex, multi-timezone meetings across a large and active enterprise sales pipeline. • Ensure calendar invitations include correct attendees, video conferencing links, and clear meeting details. • Proactively manage reschedules, cancellations, and time-zone-sensitive communications with urgency and professionalism. • Maintain 100% accuracy in CRM records following every completed meeting. • Extract and synthesize meeting information from notes or recordings and update CRM accordingly. • Follow up internally to collect missing information and maintain data integrity. • Build or support automation workflows to reduce manual data entry while preserving accuracy. • Identify repetitive operational tasks and design workflows to automate or streamline them. • Implement no-code or low-code tools to improve operational efficiency across sales and leadership workflows. • Continuously improve internal systems, documentation, and operational handoffs. • Assist leadership with customer-facing communications, internal documentation, and operational projects. • Prepare presentations, documents, or materials required for enterprise customers.

• Execute projects consistently in close collaboration with the CEO • Write marketing copy that communicates benefits and persuades • Create product descriptions, landing page sections, ad assets, newsletter teasers, hooks, and headlines • Clearly articulate customer benefits • Provide content support for YouTube and social media: topic planning, scripts, post drafts, format structures, and briefings • Improve existing content: shorten, sharpen, and make it clearer and more persuasive • Structure and drive projects forward with the CEO • Track commitments and deadlines • Prepare decision briefs: concise, clear, with recommendations • Manage email/messages: triage, prioritize, and draft responses

• Proactively provide personalized administrative support for multiple members of the Executive Leadership Team (‘ELT’) and/or Senior Leadership Team (‘SLT’) • Manage all calendar items, ensure invitations are sent to appropriate audiences, resolve conflicts, anticipate future items and potential conflicts, manage deadlines, ensure sufficient working time • Schedule meetings with appropriate audiences, manage responses, resolve conflicts as needed • Ensure that all arrangements for corporate sponsored events, industry events, and internal events are completed including travel, room reservations, registration, speaking engagements • Ensure that expenses are filed in a timely manner and in accordance with Accounting and Billing policies • Book and manage all travel requests including airfare, hotel, and ground transportation • Develop reports and presentations using the appropriate templates as needed • Process email, US Mail, packages, and correspondence based on agreed upon access with the leader • Act as a backup for an assigned EA by providing support for the leader(s) they support when EA is out of the office • Identify areas of improvement, work with manager to document, coordinate implementation of changes and measure success

• Own and optimize end-to-end workflows from lead generation through conversion and upsells • Build and refine processes using AI platforms such as Claude combined with structured tracking systems • Manage backend payment systems and ensure clean financial tracking • Maintain CRM systems in Notion with accurate client data and communication history • Create scalable documentation and operating procedures • Identify bottlenecks and proactively implement operational improvements • Manage high-volume communication across social media DMs, email, and messaging platforms • Respond to inbound inquiries quickly and professionally • Qualify leads and move prospects efficiently through the funnel • Ensure client communication feels personal while maintaining structure • Keep the sales pipeline active and organized at all times • Use AI tools and structured criteria to identify compatible matches • Send match recommendations and manage client follow-up • Track feedback and continuously refine selection criteria • Maintain and manage a growing database of potential matches • Respond to social media inquiries and maintain engagement • Schedule content across social platforms • Support basic video coordination and content tracking • Build media kits for brand partnerships • Track content performance metrics