Role Description The Sr. Sales Operations Specialist is responsible for providing advanced operational support, analytics, and process leadership to the Sales teams across all markets. The objective is to drive strategic insights, optimize operational workflows, and enable sustainable revenue growth at scale. This role will take high ownership in territory assignments, quota distribution, compensation execution, operational project management, and pipeline reporting. - Lead and optimize territory assignments and quota distribution for Sales teams, collaborating with cross-functional leadership to ensure equitable and data-driven coverage models. - Proactively identify and recommend adjustments based on market or organizational changes. - Maintain process documentation to align with compensation plan administration. - Design, develop, and maintain advanced performance indicators to track process improvement, seller productivity, and pipeline health. - Oversee the preparation and real-time delivery of pipeline reports and dashboards for sales leadership, ensuring high standards of data accuracy and actionable insights. - Champion CRM usage and best practices; provide expertise, training, and support to drive adoption and improved data quality. - Lead advanced ad-hoc analyses on sales forecast, bookings, and pipeline coverage delivering strategic recommendations to senior leadership. - Act as primary liaison to Finance, proactively resolving discrepancies and ensuring alignment of bookings, revenue, and compensation. - Lead or participate in cross-functional operational projects and process improvement initiatives. - Other relevant tasks, duties, or special projects as assigned. Qualifications - Operational mastery with Microsoft Office, Microsoft Dynamics CRM, SQL, and data visualization platforms such as PowerBI. - Certificate or certification in Data skills such as CompTIA Data+, SQL, PowerBI or the like. - Strong strategic planning skills, with the ability to develop and implement effective sales strategies. - Highly analytical, with the ability to interpret complex data and translate it into actionable strategies. - Excellent communication and interpersonal skills, capable of effectively influencing team members, peers, and leadership. - Desire to support and mentor junior team members. - Self-driven/proactive mindset, thriving in accountability and ownership. - Ability to drive for results, following a problem through to its conclusion by engaging with relevant stakeholders. - Experience with Private Equity owned company. Requirements - Degree preferred but not required for the role. - 3+ years of direct experience in related field. Benefits - Health, Dental, and Vision Insurance & FSA/HSA Plans. - Performance bonus up to 10% of base salary. - Unlimited PTO & 15 Paid Holidays. - Flexible Schedules & Summer Hours. - 12 weeks of Paid Parental Leave. - Sponsored Costco or Sam’s Membership. - 401K Retirement Plan with 6% company match. - Spot Bonuses for going above & beyond. - Tuition Reimbursement. - Home Office Allowance. - Wellness Reimbursement. - Student Loan Repayment. - Broadband Stipend. - Expected compensation based on experience and qualifications – $69,500 – $74,500.

Role Description As our GTM Operations Manager , you own the reliability, coherence, and usability of the systems that underpin our go-to-market motion. You’ll ensure our tools, data, and workflows are set up to execute reliably with high fidelity, by steering a clear roadmap of our GTM architecture that outlines future opportunities for innovation. Your work directly enables the productivity and confidence of every GTM team member leveraging our tools seamlessly and seeing continuous improvement of their day-to-day usage. Success looks like: - GTM team members who spend their time on prospects and customers, not on workarounds. - A tech stack that is well-documented, well-integrated, and evolving intentionally. - Insights that surface automatically and friction disappears before anyone has to ask. How You'll Operate: - First, you map: Document and visualize the full GTM tech stack — how every tool connects, where data flows, and where handoffs happen. - Then, you reduce friction: Audit day-to-day workflows across GTM roles and fix the obvious things quickly; build a roadmap for the rest. - Then, you evolve intentionally: Own a living tech stack roadmap that reflects where OTS is going. Qualifications - Operational Excellence Mindset - Technical Aptitude - GTM Context & Curiosity Requirements - 5+ years of experience in GTM Operations, Revenue Operations, Sales/Marketing Systems, or a closely related function. - Demonstrated ability to build consensus among senior, cross-functional stakeholders on competing requirements. - Proven hands-on experience with Salesforce and/or HubSpot. - Strong analytical skills with the ability to trace data issues and maintain data quality standards. - Excellent communication skills — able to translate between business needs and technical implementation. - Strong organizational skills with the ability to manage multiple workstreams and competing priorities. Benefits - Competitive salary and performance-based bonuses. - Comprehensive health, dental, and vision insurance. - Flexible work hours and remote work options. - Professional development opportunities. Company Description On The Stage (OTS) started in the arts — and we’ve never left. What began as a platform built for theatre makers has grown into the ticketing, marketing, and fundraising engine powering the full spectrum of live entertainment. - Founded by Tony and Olivier Award-winning Broadway producer Hunter Arnold alongside Silicon Valley tech veterans. - OTS serves thousands of organizations across the US — non-profits and commercial producers alike. - Our all-in-one platform delivers Broadway-caliber infrastructure.

Role Description The Retail Sales Operations Analyst serves as a key business partner supporting the Affordable Care Act (ACA) Exchange/Marketplace and Medicare sales operations through reporting, analytics, system administration, vendor management, and broker support. Work Arrangement: - Fully remote position with the flexibility to work from anywhere within the United States. - Standard work schedule aligns with Eastern Time (EST) business hours. - Reliable high-speed internet is required to support daily job responsibilities, with a minimum of 50 Mbps download and 5 Mbps upload speeds. - Remote associates in states where reimbursement is required by law, regulation, or contract may be eligible for reimbursement for internet service. Responsibilities: - Manage onboarding and appointment processes for brokers, insurance agencies, and Field Marketing Organizations (FMOs). - Oversee agent credentialing processes and maintain associated systems and databases. - Serve as the primary point of contact for agent appointment, credentialing, and system access issues. - Develop, maintain, and enhance reports, dashboards, and data visualizations to support Growth, Strategy, and Sales Operations initiatives. - Produce and distribute daily, weekly, monthly, and ad hoc reports, including sales dashboards, agent appointment tracking, and Ready-to-Sell reporting. - Prepare, present, and communicate data findings and recommendations to business leaders and stakeholders. - Develop and maintain vendor governance reporting and dashboards to measure operational performance and support decision-making. - Independently manage vendor relationships, facilitate recurring business reviews, and monitor adherence to service level agreements (SLAs). - Gather, document, and oversee business requirements related to vendor system configurations, testing, and implementation activities. - Create and maintain audit tracking tools and reporting mechanisms to support agent oversight and compliance activities. - Serve as a subject matter expert (SME) for agent appointment systems, commission processes, Electronic Data Exchange (EDE), Customer Relationship Management (CRM) platforms, and Exchange sales operations. - Document business processes, best practices, and user guides while providing training and support on new system enhancements and features. - Partner with vendors, Information Systems, and business stakeholders to troubleshoot and resolve system-related issues. - Research and respond to broker and agent inquiries received through shared mailboxes. - Monitor, maintain, and optimize agent appointment and sales support systems. - Identify trends, operational challenges, and opportunities to improve processes and system performance. - Assist with agent training programs and the development of training materials. - Act as a liaison between Sales Operations, Growth, Compliance, Technology, and external partners to support strategic initiatives. Qualifications - Bachelor’s degree or an equivalent combination of education and experience. - 3 to 5 years of experience in healthcare, managed care, insurance, sales operations, business intelligence, or a related analytical role. - Experience developing and maintaining Tableau dashboards, reports, and data visualizations, data modeling, and business intelligence reporting tools. - Advanced Microsoft Excel and PowerPoint skills, including PivotTables, formulas, data manipulation, reporting, and the ability to create professional executive-level presentations. - Experience in ACA Marketplace/Exchange products, enrollment processes, and distribution channels. - Creating operational reports, performance tracking tools, and business metrics. - Familiarity with NIPR, agent appointment processes, licensing, credentialing, and broker onboarding. - Experience with CRM platforms and agent onboarding or compensation systems, including system configuration and automation. - Experience supporting vendor management, governance reporting, and operational performance monitoring. Skills & Abilities - Strong analytical and problem-solving skills with the ability to interpret complex data and identify business opportunities. - Ability to translate data into meaningful insights and recommendations for stakeholders. - Strong project management and organizational skills with the ability to manage multiple priorities and deadlines. - Excellent verbal and written communication skills, including presenting data to leadership and business partners. - Ability to work independently while collaborating effectively across cross-functional teams. - Strong attention to detail and commitment to data accuracy and quality. - Ability to build relationships with vendors, brokers, FMOs, and internal stakeholders. - Knowledge of healthcare sales operations, Exchange programs, agent appointment processes, and broker support functions. - Ability to evaluate business needs, identify process improvements, and support technology-driven solutions. - Strong time management skills with the ability to manage projects, deliverables, and reporting schedules in a fast-paced environment.

• Advise and refine our sales motion: Contribute deal-specific materials and strategic input • Stay sharp on market and product: Actively track the educational market landscape • Build our knowledge repository: Iterate on key sales collateral • Drive efficiency, speed, and scale: Identify repetitive or inefficient workflows • Grow beyond enablement: Contribute to sales training, conference management, and other projects