• provide Enterprise Project Management Office (EPMO) support services for enhancements and improvements to the client healthcare program • deliver centralized project management capabilities to oversee and strategically manage changes, risks, and issues across clients’ IT and non-IT project portfolios • enhance the maturity of project management practices across clients • ensure that standardized project management methodologies, tools, and governance frameworks are applied uniformly across all client IT and non-IT projects • collaborate with client programs to streamline business processes and maximize returns on IT and non-IT investments • support compliance with the Medicaid Information Technology Architecture (MITA) seven conditions and standards • strengthen the project portfolio management (PPM) framework at the enterprise level • lead the design and implementation of program-level project portfolio management structures • provide experienced project managers and business analysts to lead and support complex IT and non-IT projects • build and mature governance frameworks for both IT and non-IT projects

The Project Manager reporting to the Manager, Project Management plays an important role in Zaelab's Delivery team, supporting project execution from kickoff through launch. You'll help lead e-commerce implementations, coordinate with offshore development teams, and build strong relationships with client stakeholders. Success in this role means developing your ability to balance technical feasibility, client satisfaction, and project profitability. Your Key Responsibilities: - Support and lead e-commerce projects using Agile/Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs. - Assist in defining project scope and objectives, involving relevant stakeholders and ensuring technical feasibility. - Work alongside an offshore development team participating in sprint planning, daily standups, and other project activities as needed. - Serve as a key point of contact for client stakeholders and internal team members. - Maintain the tools and documentation required for Zaelab's implementation projects. - Report project performance using appropriate tools and techniques. - Build and manage relationships with clients and team members. - Collaborate within the Project Management team to continuously improve solutions and processes. - Strive to understand the technology systems and e-commerce industry that Zaelab supports.

• General project coordination across multiple projects that are in the construction phase within Rowan business model with a focus on detail and organization • Ability to support the project manager and project team in monthly, quarterly and yearly cash flow reporting and projecting • Reviewing and managing project cost controls, including accounts receivable support and invoice processing • Drive organization into project team, assisting with master schedule and milestones • Work closely with Rowan development, project executive, PM’s, safety and quality assurance team members and support project insight meetings to the construction team

• Own and manage the entire delivery process for assigned orders, ensuring timely and high-quality delivery of services. • Coordinate with internal and contracted third-party resources to meet customer requirements and delivery timelines. • Regularly communicate with customers, providing clear and consistent updates throughout the entire delivery life cycle. • Handle tasks such as ordering Internet Circuits, managing Hosted VoIP projects, and overseeing number porting processes. • Document dependencies and priorities clearly for efficient project execution. • Utilize hands-on delivery experience to drive successful outcomes for each project. • Demonstrate expertise in SDWAN Implementation, VoIP porting, and Internet circuit ordering with various carriers.