We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process. We will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. We welcome resumes submitted directly from candidates.
Technical Team Lead
Location
Canada
Posted
64 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Technical Team Lead
SCM Services d’assurances
Role Description The Technical Team Lead serves as a senior technical reference and plays a key role in improving file quality and supporting the development of adjusters. This position is intended for an adjuster looking to move into a technical leadership role, without necessarily taking on traditional management responsibilities. - Act as a technical reference for the team (complex files, settlement strategies) - Support adjusters with their files (analysis, coverage, direction) - Conduct targeted quality reviews (reports, reserves, client compliance) - Provide coaching and support the development of adjusters - Contribute to the continuous improvement of practices and standards - Collaborate with Directors to support overall performance Qualifications - 8 to 10 years of experience in claims adjusting - Strong technical expertise (experience with complex files / specialty risk is an asset) - Influential leadership and coaching ability - Strong rigor, judgment, and quality orientation - Good understanding of insurer and client expectations - Bilingualism in French and English is a must (oral and written) Requirements - Role focused on technical value and quality impact - Opportunity for growth based on contribution Benefits - We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process. Company Description We will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
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