Our mission: to dramatically improve the health & well-being of older Americans by caring for everyone like family
Complex Care Outreach Coordinator
Location
United States
Posted
5 days ago
Salary
$25 - $30 / hour
Seniority
Senior
Job Description
Complex Care Outreach Coordinator
Devoted Health
• Conducting outreach via telephone and SMS to educate and inform members of available clinical programs or important screenings relevant to them • Ensure patients remain connected to care throughout their time in the program • Schedule initial appointments, thoughtfully adjusting calendars to meet urgent care needs • Provide inbound call support/call routing for patients with clinical or administrative questions • Communicate frequently with care team members and leadership • Develop a solid understanding of our benefit offerings to investigate and resolve member questions • Document accurate information about member needs in our system • Support the team with daily tasks, including administrative work • Pilot new processes and workflows • Work hand-in-hand with other Devoted teams to address member needs
Job Requirements
- Bilingual Spanish speakers
- Minimum of 3 years of healthcare experience in customer/patient-serving role
- Must be willing to work M-F 8:30am-5pm Pacific Standard Time (PST)
- 1-2 years of call center experience is a plus!
- Health insurance experience (Medicare Advantage a plus)
- Have healthcare experience (scheduling, benefits, care coordination, medical terminology, and HIPAA regulations a plus)
- Availability to work variable shifts to support the needs of our members across multiple time zones
- Proficient computer skills and ability to learn new systems
- Google Suite Proficiency a big plus - including Google Drive, Google Docs, Google Sheets, Google Slides
- Great communication, problem solving, analytical and documentation skills
- Effective time management and organization skills
- Demonstrate evidence of ability to empathize with patients, relatives and colleagues with dignity and respect
Benefits
- Employer sponsored health, dental and vision plan with low or no premium
- Generous paid time off
- $100 monthly mobile or internet stipend
- Stock options for all employees
- Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
- Parental leave program
- 401K program
- And more....
Related Guides
Related Job Pages
More Care Coordinator Jobs
Care Coordinator
DaVita Kidney CareAt DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are.
• Completes non-clinical screenings and escalates as needed. • Helps identify eligible resources for patients • Assists with the referral process & coordinates provider appointments • Assist the clinical team with moving the patient through the continuum of care by communicating with and completing tasks as directed. • Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms, gathering clinical information, initiating the process of completing a chart and appointment scheduling. • Communicate directly with patients on a timely basis for all scheduling requirements. • Maintain accurate and complete documentation of records. • Ensure that documents get to appropriate parties promptly, without compromising confidentiality or patient privacy procedures. • Demonstrate exceptional two-way communication using clear and well-organized oral and written techniques. • Act in accordance with the DaVita mission and values to deliver high quality care to our patients.
Role Description The Multi-Tiered System of Supports (MTSS) Coordinator implements and oversees RTI programs and programs that address social emotional learning and mental health for students at the school. This is a full-time REMOTE position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 8am-4pm or 9am-5pm dependent on the school. Essential Functions: - Develops and implements the 3-tier RTI/MTSS instructional system to increase student achievement. - Identifies groups of learners with specific targeted learning needs. - Organizes curriculum and instruction for the target groups. - Oversees data collection and progress monitoring at every tier. - Uses data to help teachers plan whole and small group instruction and help teachers identify and group students who need additional help. - Supports teachers in documenting student progress. - Coordinates programming to address social emotional learning and mental health efforts. - Works with the special education team to facilitate eligibility for special education. - Reviews, processes, and monitors all special education referrals. Qualifications - Bachelor’s degree AND - Three (3) years of related professional experience OR - Equivalent combination of education and experience. Requirements - Demonstrated organizational skills and knowledge of systematic filing procedures. - Good verbal and written communication skills. - Ability to use web-based database programs to enter and monitor education information. - Ability to perform multiple tasks. - Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency. - Ability to travel up to 20% of the time. - Ability to clear required background check. Benefits - Base salary around $50,000 plus eligibility for a performance bonus. Company Description K12, a Stride Company, believes in Education for Anyone. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. The mission of Michigan Great Lakes Virtual Academy (MGLVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Join us!
Part Time Default Portfolio Oversight Coordinator
Movement MortgageWe are an Impact Lender. We exist to love and value people by leading a movement of change in our industry, corporate cultures and communities. #MortgagesThatMeanMore https://www.nmlsconsumeraccess.org/ https://movement.com/legal NMLS 39179
Role Description Join the company defining what it means to be an Impact Lender! Mortgages are what we do, but that doesn't define who we are. In 2008, Movement disrupted the industry with the innovative 6-7-1 mortgage process. In 2023, we pioneered again, helping launch Impact Lending – a new category of lending. Any mortgage lender that commits at least 10% of its profits to helping the neighborhoods it serves is an Impact Lender. At Movement, we are Impact Lenders. We give 40%-50% of our profits to making an impact in our communities. For us, purpose and people have always come before profit. - Assess, manage, monitor, measure our sub-servicer specifically in their default servicing performance - Plan, implement and execute all required documentation to evidence oversight of sub-servicers - Assist the Compliance department with responding to policy or procedural related audit or regulatory inquiries - Communicate with business units on status and performance of the sub-servicer - Develop positive relationships with all internal business units - Make recommendations regarding upcoming department needs, issues or deficiency items - Support and assist in any internal audits conducted by the Compliance Department - Assist in the operational management of Servicing, including loan transfers, interim servicing and sub-servicer oversight - Provide analytic support for Servicing; reviewing operational metrics or developing/maximizing servicing system applications - Provide data and analytical support for the oversight of Movement’s sub-servicer - Develop an in-depth knowledge of process workflows and production of various sub-servicing departments - Conduct necessary sampling, document/report reviews, reconciliations, on-site audits to ensure mortgage loans are serviced in accordance with regulatory and investor requirements - Analyze and evaluate industry, regulatory and performance trends and propose changes where efficiencies could be created - Produce accurate monthly reporting on assigned areas of focus and ensure consistency and accuracy in data, reporting, and results - Prepare monthly, quarterly and ad-hoc reports pertaining to mortgage activities, including sub-servicer performance - Track, monitor and address exception results from assigned reports and alert management of any issues - Coordinate servicing transfers, process exceptions and respond to sub-servicer and other vendors as necessary - Utilize metrics to drive process and performance improvement Qualifications - Strong Loss Mitigation experience required - Strong mortgage origination/transfers/servicing knowledge - SQL skills a plus - Strong skills in Excel, including the ability to utilize the following functions: V-Lookup, formulas, Conditional Formatting, and Pivot Tables - Current, working knowledge of the Microsoft Office suite, including MS Visio strongly preferred Requirements - 2-3 years of loss mitigation experience strongly preferred - Minimum 1-2 years of mortgage loan administration and/or servicing oversight experience - 1+ years of experience in operational reporting and performance improvement - Bachelor's degree in Business, Economics or related field - Strong interpersonal communication and relationship building skills - Technologically savvy, with the ability to work in varied systems - Must be able to handle multiple tasks and manage workload independently - Must be organized, detail-oriented, and maintain reliable follow-through - High level of production with attention to detail and accuracy - Good business acumen and able to take direction - Capable of creating a vision and achieving results - Understands the “big picture,” but can celebrate small victories - Passion and true love for problem solving - Ability to work under pressure - Can create “buy in” from colleagues and department managers - Strong “follow-through” on assigned tasks - Proactive, results-oriented and organized - Maintains a professional demeanor under any circumstances - Must have the ability to maintain a positive attitude in the face of negative circumstances - Accounting, Default Servicing, Servicing Transfers experience a huge plus Benefits - The expected salary range for this position is between: $71,100.00 - $107,100.00 - The range for the position in other geographies may vary based on market differences - The actual compensation will be determined based on experience and other factors permitted by law - The application window is anticipated to close on: July 6, 2026
Service Advisory Coordinator for Renovation Habitat
Fonction publique TerritorialeVision stratégique et capacité d’analyse; Rigueur et sens de l’organisation; Pédagogie et capacité d’accompagnement des services; Capacité à travailler en transversalité; Force de proposition.
Role Description Prenez part au développement du territoire du Pays de Brocéliande et intégrez une équipe pluridisciplinaire dynamique de 15 personnes au sein du Syndicat mixte du Pays de Brocéliande. Le service Conseil Rénov’Habitat propose un service indépendant d'information, de conseil et d'accompagnement des particuliers ayant des projets de rénovation de l’habitat, qu'ils soient propriétaires, locataires ou syndicats de copropriétaires. - Organiser et coordonner l’activité du service en lien avec tous les partenaires de la démarche. - Mener des actions de communication et de dialogue avec les différents acteurs. - Accompagner le déploiement de la feuille de route du service sur le territoire. - Assurer des missions d’information, conseil et orientation dans le cadre de projets de rénovation de l’habitat individuel. - Réaliser des missions d’animation auprès des habitants et/ou professionnels du territoire en lien avec les services habitat des 3 Communautés de communes. Qualifications - Expérience souhaitée sur des missions similaires au sein d’organisations publiques. - Formation Bac + 2 / Bac + 3, technicien ou énergéticien, bâtiment/génie civil, conseiller environnement avec connaissance du bâtiment. - Bonnes connaissances techniques et réglementaires en matière de logement, des énergies renouvelables et de la rénovation/amélioration énergétique de l’habitat. - Expérience dans le domaine du bâtiment, la thermique du bâtiment ou l’énergie. - Connaissance des dispositifs d’aides financières. - Bonne connaissance de l'environnement territorial et du fonctionnement des collectivités locales. - Maîtrise des outils bureautiques. Requirements - Capacité à animer des réunions. - Capacité à conduire des démarches en mode projet. - Aptitude à l'animation de réunions et de réseaux. - Aptitude au suivi et au contrôle. - Aptitude à la pédagogie / capacité à vulgariser. - Sens de l’écoute, du dialogue et de la conciliation. - Qualités rédactionnelles. Benefits - Respect de l’autorité hiérarchique. - Autonomie, force de propositions. - Excellent relationnel. - Discrétion professionnelle. - Rigueur, méthode, sens de l’organisation. - Adaptabilité et réactivité. - Sens du travail en équipe.



