• Perform on-site installation, repair, maintenance and qualifications • Must be client-focused, working in conjunction with other service and sales teams • Must be proficient with the use of customer management software to track service calls, manage parts inventories, and complete job tasks • Review reports and documentation from customers and inspect malfunctioning product to pinpoint nature and scope of problem • Analyze review and inspection findings to understand source of problem, and recommends repair, replacement, or other corrective action • Coordinate problem resolution with engineering, customer service, and other service support personnel to expedite repairs • Analyze chemistry reports of technical problems to recommend modifications to eliminate future problems • Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer • Develop and conduct training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers

• Servicing diagnostics (DX) equipment in the Reno, NV area. • Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision. • Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. • Managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. • Managing company assets to include a company car, cell phone, computer, tools, inventory parts, etc. • Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

• Servicing AT Imaging Equipment in the Houston, TX • Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision. • Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. • Managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. • Managing company assets to include a company car, cell phone, computer, tools, inventory parts, etc. • Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. • Providing mentoring opportunities to other CSE’s on all competencies and responsibilities.

• You will be viewed as a security expert as you work with field teams and customers to understand architectures, address concerns and handle compliance questions • Your contributions may come in multiple ways, including customer interactions, scalable slides or white paper creation, internal enablement, process improvement, automation, or technical leadership. • When you’re on the call, you will be directly appreciated. • You might not come from an assurance team, but you’ll come up to speed with common security and compliance regimes. • You will identify customer pain points and work with product management and product marketing to improve our product and our messaging. • You will contribute to internal-facing services and automation that make life easier for our field staff and our customers. • You are probably already great at AI productivity, but you’ll sit in a group focused on becoming legendary.