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Assist World

Helping businesses save on labor costs by hiring top talent overseas

Virtual Administrative Coordinator – Agent Onboarding

Administrative AssistantAdministrative AssistantPart TimeRemoteSeniorTeam 51-200Since 2022H1B No SponsorCompany SiteLinkedIn

Location

South Africa

Posted

1 day ago

Salary

$500 - $800 / month

Seniority

Senior

High SchoolEnglish

Job Description

Virtual Administrative Coordinator – Agent Onboarding

Assist World

• Manage ongoing communication with prospective and newly recruited insurance agents primarily via text messaging. • Monitor agents' progress through the onboarding pipeline, including: ○ Exam scheduling ○ Exam preparation ○ Licensing ○ Contracting • Conduct regular follow-ups (typically every 2–3 days) to keep agents engaged and motivated throughout the process. • Respond to inquiries and provide the appropriate onboarding information based on each agent's current stage. • Route qualified prospects to the appropriate next step, including: ○ Scheduling follow-up calls ○ Sending exam registration information ○ Initiating contracting paperwork for licensed agents • Maintain accurate notes and update all communication records within the company's CRM/database. • Assist with weekly lead follow-up after Thursday opportunity overview calls. • Help schedule appointments between interested candidates and leadership when needed. • Take on additional administrative tasks as the business continues to grow.

Job Requirements

  • Excellent written English communication skills.
  • Strong organizational and time-management abilities.
  • Comfortable managing multiple conversations simultaneously.
  • Detail-oriented with accurate record-keeping skills.
  • Proactive and consistent with follow-up.
  • Comfortable learning internal onboarding processes and workflows.
  • Ability to work independently while maintaining regular communication with leadership.
  • Previous administrative, virtual assistant, customer support, or client success experience is preferred but not required.
  • Experience using CRMs or applicant tracking systems.
  • Experience with text-based customer communication.
  • Scheduling and calendar management experience.
  • Ability to quickly learn new software and internal processes.

Benefits

  • 100% REMOTE
  • $50 birthday bonus
  • $200 testimonial bonus
  • $500 entry monthly raffle
  • NO TRACKER. NO PROBLEM

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