• Administrative support for Career Catalyst Service, including monitoring the Salesforce ticketing system • Performing password resets • Tracking and auditing employment and worksite documentation • Assisting with client and employee training • Accurately and effectively enter data and audits of that data in Salesforce and Workday platforms • Generates reports as necessary • Administrative support for internal and external meetings, including complex scheduling • Regular monitoring for schedule conflicts • Meeting preparation (including preparing agendas and coordinating agenda contributions from staff members) • Detailed note taking • Meeting follow up (including tracking action items, sending reminders, and scheduling follow up meetings)

Role Description We're looking for a highly organized and reliable Remote Administrative Coordinator to provide administrative support, manage workflows, and ensure smooth day-to-day operations for clients and the team. This fully remote role is ideal for someone who enjoys organization, clear communication, and keeping multiple moving parts on track. This position is perfect for self-motivated individuals who can work independently while using established systems, training, and tools provided. - Manage client communications, documentation, and records - Coordinate schedules, appointments, and follow-ups - Support administrative workflows and ensure deadlines are met - Maintain accurate records and track important details - Provide professional, friendly support to clients and team members - Assist with process improvements and internal system updates Qualifications - Strong organizational and communication skills - Experience in administrative support, customer service, or coordination (preferred but not required) - Ability to work independently in a remote environment - Detail-oriented, dependable, and tech-comfortable - Comfortable learning and using digital tools and workflows - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Requirements - Laptop or desktop computer. - Reliable broadband internet connection. - Smartphone for communication and updates. - Quiet workspace suitable for client conversations. Benefits - 100% remote flexibility - Structured onboarding and ongoing training - Clear processes and tools for success - Opportunities for long-term growth within a supportive team

Role Description We are hiring a Part-Time Bilingual (Spanish) Medical Assistant to join our Oscar Primary Care team. You will provide support/assistance to a Care Team of physicians and Advanced Practice Providers (APPs) providing care to patients. Responsibilities include: - Collecting all relevant medical information from patients - Performing administrative tasks relative to practice and patient needs This is a part-time position requiring 20 hours minimum per week, 30 hours maximum. Working hours will be between 7am - 10pm EST depending on needs. This is a remote/work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Nevada, New York, Ohio, Pennsylvania, Texas, or Virginia. Note, this list of states is subject to change. Responsibilities - Provide live video virtual check-in and check-out support for patients - Provide live phone and messaging support for patients - Provide support for your Care Team, including virtual physicians, APPs, and RNs - Plan for each patient's medical needs from initial outreach, care coordination, to resolution - Assist with the order process, including sending requisition forms and coordinating referrals - Close the loop with providers after referrals are made, including collecting patient notes from providers - Schedule appointments with patients for follow-up care - Call providers and facilities to clarify information and help solve complex cases - Coordinate with internal and external parties to ensure patients' needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors) - Compliance with all applicable laws and regulations - Other duties as assigned Requirements - 1+ year of experience working as a Medical Assistant in a primary care, urgent care, or multi-specialty clinic - Spanish language fluency (read, write & speak) - A passing score on a post-interview language assessment is required - Medical Assistant Certification or Diploma - HIPAA compliant, private workspace in your home (company equipment will be issued) - All part-time hires must complete 3 weeks of full-time training during regular business hours Bonus Points - Experience in a virtual practice environment Benefits - Medical, dental, and vision benefits - 11 paid holidays - Paid sick time - Paid parental leave - 401(k) plan participation - Life and disability insurance - Paid wellness time and reimbursements

• Realizar atendimento aos clientes por meio dos canais de voz, chat e e-mail; • Efetuar contatos ativos para acompanhamento e retorno aos clientes, garantindo uma experiência ágil e resolutiva; • Contribuir para a melhoria dos indicadores de atendimento, prezando pela qualidade e eficiência nas interações; • Apoiar as demais áreas do atendimento em atividades administrativas.