We’re Strada, a global pioneer in payroll, human capital, and financial management solutions.
Payroll Tax Risk and Controls Manager
Location
Illinois
Posted
6 days ago
Salary
$85.2K - $158.2K / year
Seniority
Senior
Job Description
Payroll Tax Risk and Controls Manager
Strada
• Design and implement a comprehensive controls framework for Payroll Tax Filing operations • Establish control standards, audit procedures, and monitoring processes across teams • Conduct internal operational audits to identify gaps, risks, and process failures • Perform recurring control testing to ensure procedures are operating effectively • Develop risk mitigation plans and partner with operational leaders on corrective actions • Monitor high-risk client accounts and operational trends to identify recurring issues • Support SOC audit activities, documentation, evidence gathering, and remediation tracking • Create reporting dashboards and metrics related to compliance, audit findings, operational health, and control effectiveness • Review workflows and identify opportunities for automation, standardization, and process improvement • Ensure teams are following documented procedures, escalation protocols, and compliance requirements • Partner with leadership to establish governance standards and accountability measures • Lead root cause analysis efforts for operational failures, missed filings, notices, penalties, or client escalations • Develop and maintain process documentation, control narratives, and standard operating procedures • Provide recommendations to improve operational accuracy, client satisfaction, and service delivery consistency • Collaborate cross-functionally with payroll, tax filing, compliance, implementation, client services, and technology teams
Job Requirements
- 5+ years of experience in payroll tax filing, payroll operations, compliance, audit, risk management, or operational controls
- Experience creating or managing internal controls frameworks in a service-based or operational environment
- Strong understanding of payroll tax filing processes, tax notices, amendments, agency compliance, and operational workflows
- Experience conducting audits, control testing, process reviews, or compliance assessments
- Knowledge of SOC controls, operational risk management, or governance frameworks
- Strong analytical and problem-solving skills with the ability to identify trends and operational risks
- Experience managing remediation efforts and driving process improvements
- Ability to work across multiple teams and influence operational change
- Strong organizational skills with the ability to manage competing priorities and deadlines
- Excellent written and verbal communication skills
- Advanced Excel and reporting skills preferred
Benefits
- health coverage
- wellbeing programs
- paid leave (vacation, sick, parental)
- retirement plans
- learning opportunities
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