• Translate complex technical information into high-quality documentation and UI text—including release notes, tooltips, and error messages—tailored for both technical and non-technical audiences • Enhance documentation usability and clarity by integrating strategic graphics, illustrations, and visual aids • Collaborate cross-functionally with SMEs in Engineering, Field Support, Sales, and Product Marketing to ensure technical accuracy and content relevance • Drive user experience by establishing documentation standards, style guides, and terminology to ensure consistency across all platforms • Lead and mentor the technical writing team while overseeing project scheduling and management to ensure the timely delivery of all documentation initiatives

The Scheduler & Technical Writer will serve a dual-function role, managing critical contractual schedules in Microsoft Project and developing, editing, and publishing high-quality, professional contractual documents and reports for the DISA Storefront. This role ensures that all deliverables adhere to strict government standards and that project timelines are meticulously maintained, identifying risks early to ensure contract compliance. Scheduling (Microsoft Project Focus) Develop, maintain, and update the Integrated Master Schedule (IMS) using Microsoft Project, ensuring alignment with contract deliverables, milestones, and dependencies. Analyze critical path, identify schedule variances, and proactively suggest mitigation strategies to project leadership. Create resource-loaded schedules to optimize resource allocation and ensure timely delivery of services. Generate weekly schedule status reports for government stakeholders. Coordinate with technical teams, project managers, and subcontractors to integrate inputs into the master schedule. Develop, maintain, and update the Integrated Master Schedule (IMS) using Microsoft Project, ensuring alignment with contract deliverables, milestones, and dependencies. Analyze critical path, identify schedule variances, and proactively suggest mitigation strategies to project leadership. Create resource-loaded schedules to optimize resource allocation and ensure timely delivery of services. Generate weekly schedule status reports for government stakeholders. Coordinate with technical teams, project managers, and subcontractors to integrate inputs into the master schedule. Technical Writing & Documentation Research, write, edit, and publish professional contractual documents, including Contract Data Requirements Lists (CDRLs), System Security Plans (SSPs), Standard Operating Procedures (SOPs), and technical briefings. Translate complex technical information from SMEs into clear, concise, and compliant language for both technical and non-technical audiences. Review, edit, and proofread documentation for formatting, clarity, grammar, and consistency, ensuring adherence to the DoD "Tongue and Quill" style or similar formatting standards. Maintain a centralized, version-controlled library of technical documentation. Support the proposal submission process by creating and editing technical narratives and reports. Research, write, edit, and publish professional contractual documents, including Contract Data Requirements Lists (CDRLs), System Security Plans (SSPs), Standard Operating Procedures (SOPs), and technical briefings. Translate complex technical information from SMEs into clear, concise, and compliant language for both technical and non-technical audiences. Review, edit, and proofread documentation for formatting, clarity, grammar, and consistency, ensuring adherence to the DoD "Tongue and Quill" style or similar formatting standards. Maintain a centralized, version-controlled library of technical documentation. Support the proposal submission process by creating and editing technical narratives and reports.

• Crear, guionar, grabar y editar contenido audiovisual para: YouTube (formato largo y Shorts) • Instagram (Reels y carruseles) • TikTok • Reddit y comunidad técnica • Aparecer en cámara como vocero/a y referente técnico/a. • Desarrollar contenido educativo sobre: WordPress • Hosting • Dominios • IA aplicada a negocios digitales • Detectar tendencias y oportunidades de contenido. • Optimizar piezas para SEO en YouTube y búsquedas orgánicas. • Analizar métricas: retención, CTR, engagement. • Moderar y dinamizar la comunidad (foro y Reddit). • Proponer mejoras continuas en narrativa y formatos.

• Manage caseload of various writing-focused employment-based immigration matters (E, L, O, P nonimmigrant visas and EB1/NIW immigrant visas) • Assist attorney and/or case manager in preparation of immigration petitions and applications, including preparation of immigration forms and supporting evidence for submission to relevant administrative agency • Draft correspondence to clients and communicate relevant case information and case requests to clients, including agency notices • Review and organize client documentation and analyze and summarize case data for attorney • Assist attorney and/or case manager with determining potential case issues and planning case strategy • Maintain organized legally compliant client files, update notes in database, monitor deadlines and communicate progress of individuals’ cases • Conduct research regarding filing regulations and relevant procedures with USCIS and the U.S. Department of State • Contribute to the development of practice processes to ensure team operates efficiently and effectively • Work effectively and collaboratively with team members to prioritize and organize work load • Maintain firm protocol with respect to file maintenance, record-keeping and use of case management system • Perform administrative tasks and other projects as assigned by case manager or attorney