The Scheduler & Technical Writer will serve a dual-function role, managing critical contractual schedules in Microsoft Project and developing, editing, and publishing high-quality, professional contractual documents and reports for the DISA Storefront. This role ensures that all deliverables adhere to strict government standards and that project timelines are meticulously maintained, identifying risks early to ensure contract compliance. Scheduling (Microsoft Project Focus) Develop, maintain, and update the Integrated Master Schedule (IMS) using Microsoft Project, ensuring alignment with contract deliverables, milestones, and dependencies. Analyze critical path, identify schedule variances, and proactively suggest mitigation strategies to project leadership. Create resource-loaded schedules to optimize resource allocation and ensure timely delivery of services. Generate weekly schedule status reports for government stakeholders. Coordinate with technical teams, project managers, and subcontractors to integrate inputs into the master schedule. Develop, maintain, and update the Integrated Master Schedule (IMS) using Microsoft Project, ensuring alignment with contract deliverables, milestones, and dependencies. Analyze critical path, identify schedule variances, and proactively suggest mitigation strategies to project leadership. Create resource-loaded schedules to optimize resource allocation and ensure timely delivery of services. Generate weekly schedule status reports for government stakeholders. Coordinate with technical teams, project managers, and subcontractors to integrate inputs into the master schedule. Technical Writing & Documentation Research, write, edit, and publish professional contractual documents, including Contract Data Requirements Lists (CDRLs), System Security Plans (SSPs), Standard Operating Procedures (SOPs), and technical briefings. Translate complex technical information from SMEs into clear, concise, and compliant language for both technical and non-technical audiences. Review, edit, and proofread documentation for formatting, clarity, grammar, and consistency, ensuring adherence to the DoD "Tongue and Quill" style or similar formatting standards. Maintain a centralized, version-controlled library of technical documentation. Support the proposal submission process by creating and editing technical narratives and reports. Research, write, edit, and publish professional contractual documents, including Contract Data Requirements Lists (CDRLs), System Security Plans (SSPs), Standard Operating Procedures (SOPs), and technical briefings. Translate complex technical information from SMEs into clear, concise, and compliant language for both technical and non-technical audiences. Review, edit, and proofread documentation for formatting, clarity, grammar, and consistency, ensuring adherence to the DoD "Tongue and Quill" style or similar formatting standards. Maintain a centralized, version-controlled library of technical documentation. Support the proposal submission process by creating and editing technical narratives and reports.

• Crear, guionar, grabar y editar contenido audiovisual para: YouTube (formato largo y Shorts) • Instagram (Reels y carruseles) • TikTok • Reddit y comunidad técnica • Aparecer en cámara como vocero/a y referente técnico/a. • Desarrollar contenido educativo sobre: WordPress • Hosting • Dominios • IA aplicada a negocios digitales • Detectar tendencias y oportunidades de contenido. • Optimizar piezas para SEO en YouTube y búsquedas orgánicas. • Analizar métricas: retención, CTR, engagement. • Moderar y dinamizar la comunidad (foro y Reddit). • Proponer mejoras continuas en narrativa y formatos.

• Manage caseload of various writing-focused employment-based immigration matters (E, L, O, P nonimmigrant visas and EB1/NIW immigrant visas) • Assist attorney and/or case manager in preparation of immigration petitions and applications, including preparation of immigration forms and supporting evidence for submission to relevant administrative agency • Draft correspondence to clients and communicate relevant case information and case requests to clients, including agency notices • Review and organize client documentation and analyze and summarize case data for attorney • Assist attorney and/or case manager with determining potential case issues and planning case strategy • Maintain organized legally compliant client files, update notes in database, monitor deadlines and communicate progress of individuals’ cases • Conduct research regarding filing regulations and relevant procedures with USCIS and the U.S. Department of State • Contribute to the development of practice processes to ensure team operates efficiently and effectively • Work effectively and collaboratively with team members to prioritize and organize work load • Maintain firm protocol with respect to file maintenance, record-keeping and use of case management system • Perform administrative tasks and other projects as assigned by case manager or attorney

Technical Writers perform the essential service of creating, updating, and maintaining documentation in the Help Desk KnowledgeBase and related KB spaces. The Help Desk KB aims to be consistent, accessible, clear, and connected. A Student Lead Technical Writer is responsible for day-to-day KB maintenance, as well as assisting with projects that improve our support-centered KnowledgeBase. Student Lead Technical Writers have opportunities to build and demonstrate communication skills, which are essential to any future job search. In addition to writing clear and concise documentation, Student Lead Technical Writers are expected to reach out to service providers across DoIT to learn about new processes and bring information back to the Help Desk. They will be heavily involved with strategic projects. Student Lead Technical Writers also have the opportunity to create and work on their own KB improvement projects. You may be a good fit for the Technical Writer team if: You can think strategically on a macro level; seeing the "big picture" ecosystem of the KnowledgeBase. You enjoy detail-oriented review, complete with spreadsheets. You communicate well within a team, as well as develop cross-departmental relationships. You enjoy learning about new technologies and services. You are good at breaking down processes into their component steps. You have a good eye for writing and editing (and maybe strong opinions about the Oxford comma). You have ideas about how we can continue to improve the KB. Student Lead Technical Writers serve in a leadership role at the Help Desk. They will work closely with the Help Desk KnowledgeBase administrator. 50% - Special Projects Work closely with the Help Desk KnowledgeBase administrator to develop and refine KnowledgeBase improvement projects. Work independently and collaboratively as necessary to implement and execute KnowledgeBase improvement projects. Communicate effectively with team members across DoIT and campus. Develop, monitor, and analyze our data and metrics. Work closely with the Help Desk KnowledgeBase administrator to develop and refine KnowledgeBase improvement projects. Work independently and collaboratively as necessary to implement and execute KnowledgeBase improvement projects. Communicate effectively with team members across DoIT and campus. Develop, monitor, and analyze our data and metrics. 45% - Help Desk KnowledgeBase Management Monitor the feedback that is submitted on KnowledgeBase documents. Update existing documentation and respond to customers as appropriate. Work with service providers and team lead to create new KnowledgeBase documents in support of DoIT services. Renew expiring KnowledgeBase content. Proofread KnowledgeBase documents for grammar, style, and user-oriented organization. Participate in weekly team meetings. Monitor the feedback that is submitted on KnowledgeBase documents. Update existing documentation and respond to customers as appropriate. Work with service providers and team lead to create new KnowledgeBase documents in support of DoIT services. Renew expiring KnowledgeBase content. Proofread KnowledgeBase documents for grammar, style, and user-oriented organization. Participate in weekly team meetings. 5% - Professional Development Professional development varies by individual. For example, individuals who don't know HTML may use their professional development time to learn or practice this skill. Professional development varies by individual. For example, individuals who don't know HTML may use their professional development time to learn or practice this skill.