Prudential is one of the world’s largest financial and insurance services companies. The employer offers eligible employees a comprehensive benefits package t
Specialist, Technical Systems Analysis
Location
United States
Posted
18 days ago
Salary
$89K - $147K / year
Seniority
Mid Level
Job Description
Specialist, Technical Systems Analysis
Prudential
Role Description Group Insurance is seeking an experienced professional to join the Customer Data Management Team as a Business Systems Analyst. This will primarily be customer-facing but will also require technical and business expertise. The ability to perform a consultative role to our partners within Operations and Distribution/Sales to define solutions for Group Insurance customers and their Benefit Administration Platform team will be a critical component of this position. The current employee work arrangement for this position is fully virtual. While this position does not require your on-site presence on a regular basis, depending on business preferences, there may be occasions where you are required to be on-site at a Prudential office. What you can expect: - Support the installation of Group Insurance customers, working closely with customers and/or Third-Party Administrators, and internal business partners including Implementation, Distribution, and Operations to define and implement effective solutions. - Define data requirements specific to the customers’ plan design, review data requirements with the customer, and offer alternatives for data concerns. - Conduct a thorough review and analysis of test files received to identify and communicate any issues and offer alternative solutions to support the administration needs of customers. - Coordinate activities to complete the data load into the appropriate administration system once the customer production file is received. - Responsible for solving complex problems and taking a broad perspective to identify solutions. - Work independently, with guidance in only complex situations, and contribute on internal team projects and cross-functional initiatives, serving as a subject matter expert for cross-functional inquiries. Qualifications - Excellent communication skills, including direct interaction with customers and the ability to tailor messages based on the customer’s needs. - Strong analytical and problem-solving skills, preferably working on data management / data integration projects. - Excellent interpersonal skills and the ability to build and cultivate partnerships with Group Insurance customers, TPAs, and internal business partners. - Demonstrated project management skills, with the ability to work on multiple projects at varying stages. - Proven track record of delivering results, with the ability to meet deadlines in a fast-paced environment. - Ability to work independently, prioritize deliverables, and drive to solutions. - Technical background with SQL, Excel / Excel Macros, and text file manipulation. - Experience with text / CSV / fixed width file formats required. - Ability to quickly become proficient on new processes with minimal guidance. - Bachelor’s degree or equivalent work experience. Requirements - Experience with XML highly desired. - Working knowledge of APIs a plus. - Cross-functional business expertise, with knowledge of Group Insurance products and services a plus. - Prior experience with administration of Group Insurance benefits or eligibility processing is preferred. Benefits - Salary range for this role is from $89,000.00 to $147,000.00, varying based on geographic location, candidate experience, and skills. - Market competitive base salaries, with a yearly bonus potential at every level. - Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. - 401(k) plan with company match (up to 4%). - Company-funded pension plan. - Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. - Work/Life Resources to help support various personal topics. - Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. - Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period). - Eligibility to participate in a discretionary annual incentive program subject to program rules.
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Financial Systems Engineer
DoiT InternationalDoiT develops the technology and expertise needed to solve both essential and complex cloud challenges.
• Own and administer our core financial systems - NetSuite today, with FloQast and Ramp coming online - including configuration, business logic, and day-to-day system health. • Identify manual, recurring, or error-prone finance operations (month-end close, reconciliations, reporting, procure-to-pay) and reduce or remove them through automation, choosing the simplest effective approach and partnering with engineering for heavier builds. • Serve as the business-logic and data expert for the finance domain, partnering with engineering to define and maintain the rules and canonical definitions the systems rely on. • Build cross-system integrations on a central, version-controlled, observable integration platform in partnership with engineering, rather than as one-off scripts buried inside individual tools. • Act as the dedicated systems partner to Finance and Accounting: translate their needs into system capability, own those working relationships, and serve as the technical owner for financial-vendor onboarding, configuration, and administration. • Use modern AI tooling to draft automations and accelerate routine system work, amplifying your output rather than adding manual effort.
