• Own and administer our core financial systems - NetSuite today, with FloQast and Ramp coming online - including configuration, business logic, and day-to-day system health. • Identify manual, recurring, or error-prone finance operations (month-end close, reconciliations, reporting, procure-to-pay) and reduce or remove them through automation, choosing the simplest effective approach and partnering with engineering for heavier builds. • Serve as the business-logic and data expert for the finance domain, partnering with engineering to define and maintain the rules and canonical definitions the systems rely on. • Build cross-system integrations on a central, version-controlled, observable integration platform in partnership with engineering, rather than as one-off scripts buried inside individual tools. • Act as the dedicated systems partner to Finance and Accounting: translate their needs into system capability, own those working relationships, and serve as the technical owner for financial-vendor onboarding, configuration, and administration. • Use modern AI tooling to draft automations and accelerate routine system work, amplifying your output rather than adding manual effort.

• Own and administer our core financial systems - NetSuite today, with FloQast and Ramp coming online - including configuration, business logic, and day-to-day system health. • Identify manual, recurring, or error-prone finance operations (month-end close, reconciliations, reporting, procure-to-pay) and reduce or remove them through automation, choosing the simplest effective approach and partnering with engineering for heavier builds. • Serve as the business-logic and data expert for the finance domain, partnering with engineering to define and maintain the rules and canonical definitions the systems rely on. • Build cross-system integrations on a central, version-controlled, observable integration platform in partnership with engineering, rather than as one-off scripts buried inside individual tools. • Act as the dedicated systems partner to Finance and Accounting: translate their needs into system capability, own those working relationships, and serve as the technical owner for financial-vendor onboarding, configuration, and administration. • Use modern AI tooling to draft automations and accelerate routine system work, amplifying your output rather than adding manual effort.

Role Description As a senior Systems Support Engineer you will play a critical role in ensuring the operational efficiency, stability and availability of complex application systems. You will contribute significantly to operational success, refine your expertise in incident management and DevOps and leave a lasting impact on the delivery of inventive solutions to our clients. - You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions. - You will understand complex application systems and find your way through them to debug a business impacting issue. - You will follow standards and best practices to bring operational efficiencies, stability and availability of the system. - You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in a collaborative, value-driven teams to build innovative customer experiences for our clients. - You will leverage your knowledge regarding the different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents. - You will efficiently use DevOps tools and practices to deploy and run software. - You will act as a mentor for less experienced peers through both your technical knowledge and leadership skills. - You will apply the latest technology thinking from our Technology Radar to solve client problems. Qualifications - You have experience working on programming languages Node and an understanding of cloud platforms such as AWS, Azure or GCP and scripting languages such as Python or Powershell. - You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless. - You must possess strong debugging and triaging skills to troubleshoot code effectively. - You have experience working with relational databases such as MS SQL, MySQL or PostgreSQL. - You have experience working with containerization tools such as Docker and CI/CD tools such as Jenkins and Azure pipelines. - You have experience working with relational or non-relational databases. - You have an understanding of application monitoring tools such as DataDog, Prometheus or Grafana, the different metrics that go with it and are able to generate reports and take corrective actions. - You have the ability to ensure that the deliverables, namely bug fixes and enhancements to the existing codebase, are high-quality and well-tested. - You are comfortable with Agile methods, such as Scrum and/or Kanban. Requirements - You enjoy influencing others and always advocate for technical excellence while being open to change, when needed. - You have good communication and articulation skills. - You have a presence in the external tech community and willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more. - You are resilient in ambiguous situations and can approach challenges from multiple perspectives. - You advocate for and implement cloud best practices in the areas of resource optimization, monitoring and alerting. - You advocate for security best practices and implementation of the same. - You can guide and mentor junior-level consultants. - You are willing to be part of a rotation- and need-based 24x7 available team. Benefits - There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. - Your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. - We see value in helping each other be our best and that extends to empowering our employees in their career journeys. Company Description Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

Role Description We are DeweyLearn, Inc., an Education Tech startup on a mission to revolutionize the education landscape. We’re building something extraordinary and are seeking exceptional engineers to join us on this journey. This is a unique opportunity to shape the future of education technology from the ground up. - Build and maintain production backend services and APIs in Python (FastAPI) - Implement retrieval workflows (RAG, embeddings, vector search) - Lead and work closely with other engineers and stakeholders to make good technical trade-offs - Help keep our systems clean, reliable, and easy to extend Qualifications - You’re a curious technologist at heart. You like understanding how things work, and you enjoy exploring new tools, approaches, and ideas - You are a fast self-learner and enjoy dialog - You have proven software engineering fundamentals and can build reliable systems that others can understand, maintain, and extend - You are a good communicator and can ask the right questions, explain trade-offs in a straightforward way, and collaborate with stakeholders - You enjoy collaborating with other team members - You have a proven track record as a senior Python developer, with at least 5 years of professional software engineering experience - You have experience working with ML/AI systems in a production environment - You have native/fluent proficiency in English - Experience in early-stage startups is a plus Requirements - Exceptional command of the Python language is a must - Exceptional command of FastAPI and related topics is a must - Exceptional command of production API in combination with PostgreSQL DB is a must - Good command of PostgreSQL DB is a must - Good command of Docker in dev and deployment use cases - Understanding of Infra as code is a plus - Exceptional understanding of “engineering basics” (version control, CI/CD, environments, debugging) - Familiarity with retrieval workflows (RAG) and embedding-based search - Experience with Natural Language Processing is a plus - Familiarity with at least one front-end framework is a plus Benefits - Flexible remote work arrangement (Europe and the Americas only) - Collaborative, innovation-focused environment - Opportunity to shape the future of education