Endpoint Clinical logo
Endpoint Clinical

Interactive Response Technology (IRT) systems and solutions provider supporting the life sciences industry.

Senior Director, Solutions Consulting

DirectorDirectorFull TimeRemoteSeniorTeam 501-1,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$100K - $225K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Senior Director, Solutions Consulting

Endpoint Clinical

• Set the solutions consulting strategy and own its connection to enterprise sales objectives and long-term growth targets. • Act as the senior commercial partner to Sales leadership — shaping deal strategy, solution design, pricing frameworks, and competitive positioning at the account and portfolio level. • Serve as the final escalation point for complex or high-risk opportunities that require cross-functional alignment and executive judgment. • Set the standard for rigor and consistency across pre-sales, and hold the org accountable to it, to improve win rates and deal quality company-wide. • Represent solutions consulting in executive and board-level forecasting and pipeline conversations as needed. • Build and scale the solutions consulting function — operating model, process, hiring plan, and performance standards. • Develop the team into recognized subject matter experts across the full sales lifecycle: demos and solution positioning, protocol scoping and feasibility, pricing and solution design strategy. • Define the metrics that matter — win rate, deal progression, sales effectiveness — and report on them to Commercial Leadership. • Build the team's bench strength through coaching, succession planning, and career development for senior team members. • Own end-to-end launch strategy for new products and major product enhancements, from concept through go-live. • Make sure every launch plan covers what it needs to: delivery model readiness and operational change, SOP and technical spec updates, call center and operational training, sales enablement and pricing structures, marketing and customer-facing collateral. • Certify that every launch is commercially viable, operationally executable, and scalable before it goes live — and own the outcome afterward. • Partner directly with Product leadership to shape the roadmap based on market and deal feedback, not just execute against it. • Establish and lead a cross-functional Launch Readiness Group, bringing together stakeholders from Commercial, Operations, Product, IT, and Customer Delivery. • Drive accountability, decision-making, and execution across functions to ensure launches meet timelines, quality standards, and commercial objectives. • Influence roadmap prioritization by bringing market, customer, and competitive insights into cross-functional planning discussions.

Job Requirements

  • Significant experience in solutions consulting, pre-sales, sales engineering, or a related commercial role supporting enterprise sales.
  • Deep understanding of complex sales cycles, deal structures, and selling strategies in a B2B or services-driven environment.
  • Proven experience leading pre-launch and launch strategies for new products or platforms.
  • Demonstrated success leading and influencing cross-functional teams across Commercial and Operations.
  • Strong competitive and market awareness, including industry trends, technologies, and evolving customer needs.

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(K)
  • Paid time off (PTO) or Flexible time off (FTO)
  • Company bonus where applicable

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