Role Description This position assists and contributes to the design, development, and deployment of business systems to meet Retirement Plan division goals and objectives. This role will work on systems for both the NAV and GVA platforms, developing and submitting requirements for enhancements and strategy items. This role will support preparations for the future state project of moving all retirement plans to one recordkeeping system. Perform system testing, as well as troubleshooting issues and maintaining communication with other teams in Retirement Plans on system-related questions and break/fix issues. This position is remote (within the U.S.A.) and does not require regular in-office presence. What you do: - Work with relevant and assigned Center of Excellence/Expertise teams to implement and effectively utilize systems. - Represent the business team in all meetings (I.e. sprint planning, steering team, etc). - Submit tickets for work needed to execute strategies. - Develop and submit requirements for enhancements. - Work with leaders to meet their needs and troubleshoot issues relating to systems; develop solutions to best utilize systems in the organization. - Perform required system testing and other requirements in the center of excellence/expertise process. - Provide training and answer ad hoc questions. Qualifications - Bachelor's degree or equivalent combination of education and experience required. - 3-5 years of relevant retirement plans industry experience required. - Previous business systems experience desired. - Previous FIS Omni system experience desired. Benefits - A meaningful mission. Great benefits. A vibrant culture. - For your money: - 401(k) Retirement Plan with company match and quarterly contribution. - Tuition Reimbursement and Assistance. - Incentive Program Bonuses. - Competitive Pay. - For your time: - Flexible Hybrid work. - Thrive Days - Personal time off. - Paid time off (PTO). - For your health and well-being: - Health Benefits: Medical, Dental, Vision. - Health Savings Account (HSA) with employer contribution. - Well-being programs with financial rewards. - Employee assistance program (EAP). - For your professional growth: - Professional development programs. - Leadership development programs. - Employee resource groups. - StrengthsFinder Program. - For your community: - Matching donations program. - Paid volunteer time– 8 hours per month. - For your family: - Generous paid maternity leave and paternity leave. - Fertility, surrogacy, and adoption assistance. - Backup child, elder and pet care support. Company Description Ameritas is an insurance, financial services and employee benefits provider. Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t. Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S.

Role Description We are looking for a Business Operations Lead who will own and evolve the Muse’s operating system end-to-end — combining operational excellence, cross-functional execution, and AI-driven transformation into a single, scalable framework. This role sits at the intersection of strategy, operations, and technology. You will act as a product owner of the company’s internal operating model — designing, implementing, and continuously improving processes, rituals, and systems that drive execution, alignment, and business impact. At the same time, you will lead the integration of AI into these processes to unlock efficiency, transparency, and smarter decision-making. You will work closely with the Executive Team to ensure that company strategy is translated into structured execution, supported by clear ownership, real-time data, and AI-powered insights. We are actively integrating AI and automation into all areas of the business and expect candidates with a mindset focused on improving efficiency and delivering a better user experience. - Own and scale the Company Operating System - Design and implement company-wide operational processes, rituals, and execution frameworks (daily, weekly, monthly rhythms) - Establish and evolve a unified system of planning, execution, and tracking across teams - Build and maintain shared dashboards and tools to ensure transparency and alignment - Create a structured, results-driven operational onboarding program for new leaders - Develop internal project management and knowledge-sharing systems as a single source of truth - Ensure consistent adoption of processes by partnering with Executive and People Operations teams - Continuously improve operational efficiency through data and feedback loops - Act as Product Owner of Cross-Functional Execution - Own the end-to-end lifecycle of cross-functional initiatives as a product: from problem definition to delivery and impact - Introduce and enforce a structured ownership model (Business Owner + Execution Lead) - Ensure clear prioritization, requirements, and accountability across all initiatives - Facilitate executive-level planning, goal-setting, and review sessions - Build and run OKR processes, ensuring goals are measurable, actionable, and embedded in daily execution - Align teams around shared goals, principles, and expected behaviors - Ensure that strategic goals are translated into real execution, not just formal artifacts - Lead Strategic Projects - Identify, propose, and lead high-impact cross-functional projects - Ensure projects deliver measurable business value and are executed within agreed timelines and expectations - Drive stakeholder alignment and manage expectations throughout execution - Build and Integrate AI into Operations - Develop and implement a comprehensive AI Operating System aligned with company objectives - Integrate AI into core operational workflows to enhance productivity, decision-making, and scalability - Unify data across internal systems (e.g., Jira, Confluence, Slack, Zoom, product analytics) into a single AI-powered layer - Build real-time, AI-driven OKR tracking systems with automatic updates from execution data - Identify and implement AI-driven opportunities to improve efficiency and performance - Collaborate with stakeholders to prioritize AI initiatives with the highest business impact - Ensure ethical, secure, and compliant use of AI technologies - Manage relationships with external AI vendors and partners - Stay up to date with AI trends and continuously evolve the company’s capabilities Qualifications - 5–8 years of experience in Operations, Strategy, Product Management, Organizational Development, AI/Transformation, or related fields - Strong product mindset with proven ownership of complex systems or initiatives end-to-end - Hands-on experience designing and scaling operational processes and OKR frameworks - Experience leading cross-functional initiatives in complex organizations - Proven track record of driving organizational change and improving execution quality - Experience in AI strategy, implementation, or data-driven systems is a strong advantage - Solid understanding of AI/ML, data analytics, and their business applications - Strong facilitation and stakeholder management skills, especially at the executive level - High standards for communication, documentation, and systems thinking - Ability to translate complex concepts (including AI) into clear, actionable insights - Strong analytical and data-driven decision-making skills - Familiarity with data protection and ethical AI practices - Fluent English Requirements - 5–8 years of experience in Operations, Strategy, Product Management, Organizational Development, AI/Transformation, or related fields - Strong product mindset with proven ownership of complex systems or initiatives end-to-end - Hands-on experience designing and scaling operational processes and OKR frameworks - Experience leading cross-functional initiatives in complex organizations - Proven track record of driving organizational change and improving execution quality - Experience in AI strategy, implementation, or data-driven systems is a strong advantage - Solid understanding of AI/ML, data analytics, and their business applications - Strong facilitation and stakeholder management skills, especially at the executive level - High standards for communication, documentation, and systems thinking - Ability to translate complex concepts (including AI) into clear, actionable insights - Strong analytical and data-driven decision-making skills - Familiarity with data protection and ethical AI practices - Fluent English Benefits - Competitive salary - Health, dental, and vision insurance - Flexible working hours - Remote work options - Professional development opportunities

• Partner with the CEO to improve business operations and execution. • Build, document, and continuously improve SOPs, workflows, and internal systems. • Identify operational bottlenecks and implement scalable solutions. • Lead cross-functional projects from planning through completion. • Build dashboards and reporting that provide visibility into key business activities. • Improve communication, accountability, and operational efficiency across the organization. • Own the company's marketing strategy across digital channels. • Develop and execute campaigns for programs, events, and community initiatives. • Build and manage the marketing calendar. • Manage website content, newsletters, social media, and brand communications. • Create or oversee high-quality marketing assets using Canva and AI tools. • Measure campaign performance and continuously optimize results. • Identify opportunities to automate repetitive workflows using AI. • Build AI-assisted processes for research, reporting, documentation, content creation, and administration. • Recommend new systems and tools that improve efficiency. • Review and quality-check AI-generated work before publication. • Act as a trusted operational partner to the CEO. • Coordinate strategic initiatives and ensure priorities move forward. • Prepare reports, presentations, and business documentation. • Anticipate challenges and recommend practical solutions. • Keep leadership informed through proactive communication and progress updates.

Role Description We are seeking an experienced Business Operations & Marketing Manager to work directly with the CEO and take ownership of both the company's operations and marketing function. This is a senior, hands-on role for someone who enjoys building systems, improving processes, and driving execution across the business. - Oversee marketing strategy, operational improvements, internal systems, and cross-functional projects while helping the CEO scale the organization. - Identify priorities, solve problems, and take ownership of initiatives from planning through execution. - Success will be measured by your ability to improve operational efficiency, strengthen marketing performance, and reduce founder dependency through better systems and processes. Key Responsibilities - Business Operations & Process Improvement - Partner with the CEO to improve business operations and execution. - Build, document, and continuously improve SOPs, workflows, and internal systems. - Identify operational bottlenecks and implement scalable solutions. - Lead cross-functional projects from planning through completion. - Build dashboards and reporting that provide visibility into key business activities. - Improve communication, accountability, and operational efficiency across the organization. - Marketing Strategy & Execution - Own the company's marketing strategy across digital channels. - Develop and execute campaigns for programs, events, and community initiatives. - Build and manage the marketing calendar. - Manage website content, newsletters, social media, and brand communications. - Create or oversee high-quality marketing assets using Canva and AI tools. - Measure campaign performance and continuously optimize results. - Systems & AI Automation - Identify opportunities to automate repetitive workflows using AI. - Build AI-assisted processes for research, reporting, documentation, content creation, and administration. - Recommend new systems and tools that improve efficiency. - Review and quality-check AI-generated work before publication. - Executive Partnership - Act as a trusted operational partner to the CEO. - Coordinate strategic initiatives and ensure priorities move forward. - Prepare reports, presentations, and business documentation. - Anticipate challenges and recommend practical solutions. - Keep leadership informed through proactive communication and progress updates. Qualifications - 5+ years in business operations, marketing, project management, or a similar leadership role. - Experience improving business systems and operational processes. - Proven experience independently managing marketing from strategy through execution. - Strong Canva and digital marketing experience. - Experience managing websites using Wix or similar CMS platforms. - Strong understanding of AI tools including ChatGPT and Claude. - Experience with Asana, Google Workspace, and modern collaboration tools. - Excellent written and verbal English. - Comfortable working directly with founders or senior executives. - Strong commercial judgment and ability to work autonomously. Ideal Candidate - Thinks like a business owner, not just an executor. - Builds systems that reduce founder dependency. - Balances strategic thinking with hands-on execution. - Communicates proactively and keeps projects moving. - Uses AI to improve productivity while maintaining quality. - Enjoys solving business problems and continuously improving processes. Work Arrangement & Expectations - This is a remote role that will be set up as an independent contractor engagement. - Successful candidates will be expected to: - Disclose any existing ongoing roles or client work. - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).