• Responsible for the day to day running and management of mySociety's online services. • Ensure our services run smoothly, with high-risk support cases identified and dealt with promptly and efficiently. • Maintain the high level of legal and governance compliance. • Manage frontline user support, picking up and resolving cases as necessary. • Ensure incoming support cases are triaged, prioritised, handled, and escalated appropriately. • Work closely with service/product area owners, helping them understand trends in use.

• Manage the assigned portfolios to meet or exceed performance standards consistent with fund’s investment objectives while adhering to client-specified or regulatory restrictions and constraints. • Proactively generate value add through trading strategies, corporate action elections, tax mitigation strategies or other ad-hoc opportunities. • Ensure portfolio risk is prudently managed, and that investment and operational processes have integrity by engaging in sound risk management practices. • Stay knowledgeable of all regulatory frameworks under which assigned portfolios operate. • Knowledgeable on various investment vehicles (including derivatives) and currency hedging strategies. • Apply quantitative techniques and models, coupled with specific market experience, ETFs and index construction to portfolio management, product development and risk budgeting. • Have a strong understanding of index provider methodologies and index changes. • Affect index changes in the market with a balanced risk approach around tracking to the benchmark. • Attribute fund performance and understand sources of portfolio risk relative to the benchmark. • Proactively contributes to overall systems/investment process enhancements. • Influence and impact the development of the next generation ETF platform, working with internal Technology team and outside vendors. • Evaluate new markets to support product launches around portfolio management issues. • Ensure new processes are implemented appropriately. • Build relationships and work together with different parts of the firm to get new initiatives executed and deliver superior client experience. • Contribute to a positive team culture and foster optimal work environment for the team.

• Support fundraising growth, community engagement, and peer-to-peer fundraising initiatives across the CA, NV, OR, WA market • Develop and steward corporate and community partnerships, supporting peer-to-peer fundraising growth • Engage volunteers and community leaders, driving revenue through fundraising events, sponsorships, and donor engagement • Serve as a bridge between fundraising strategy and operational execution, ensuring successful delivery of initiatives • Recruit, engage, and support Kidney Walk participants, teams, volunteer leaders, committee members, and fundraising champions • Coordinate sponsor fulfillment and stewardship activities to ensure exceptional partner experience • Maintain accurate donor, sponsor, participant, and fundraising records and support development reporting • Assist with onsite event execution, budget tracking, and reporting related to fundraising initiatives

Role Description Employee must reside in the state of Florida within the Daytona Beach, FL and surrounding metro areas. If you are located in the state of Florida, you will have the flexibility to work remotely* as you take on some tough challenges. - Making outbound calls to assess members' current health status and ensuring members receive the necessary services and resources - Identifying gaps or barriers in treatment plans - Providing patient education to assist with self-management - Coordinating care for members - Making referrals to outside sources - Coordinating services as needed (home health, DME, etc.) - Educating members on disease processes - Encouraging members to make healthy lifestyle changes - Documenting and tracking findings Qualifications - Current Florida Registered Nurse license - 2+ years of experience in a hospital setting, acute care, or direct care - 1+ years of case management experience - Intermediate level of proficiency with MS Word, Teams, Excel and Outlook - Reside in the Daytona Beach and surrounding metro Areas Requirements - Bachelor's Degree (Preferred) - Experience with electronic charting (Preferred) - Experience with arranging community resources (Preferred) - Field-based work experience (Preferred) - Telephonic Case Management experience (Preferred) - Background in managing populations with complex medical needs (Preferred) - Bilingual - Spanish (Preferred) - Demonstrated solid organizational skills (Soft Skill) Benefits - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)