Role Description As a Supply Operations Analyst supporting the spares and remarket program with EOS IT, you will play a pivotal role in optimizing supply chain processes related to IT infrastructure. This position involves analysing, managing, and improving operations related to spares, remarketing, returns, repairs, and recycling of networking hardware. The spares and remarketing Analyst will work closely with stakeholders, vendors, and service providers to ensure the efficient and cost-effective management of IT infrastructure products across the supply chain. What You'll Do - Spares program support: - Support the operational planning and distribution of spare parts across a global network. - Co-ordinate and manage the end-to-end spare parts planning process, partnering with stakeholders & vendors to capture critical input and drive accurate reporting. - Support execution related activities including BOM creation, Purchase order management, expedite requests, and stock transfer order creation. - Manage global spares distribution and reporting to ensure seamless logistic execution. - Support replacement of damaged parts within the network. - Delivery actionable insight and comprehensive report to stakeholders to support operational and strategic decision making. - Remarketing program: - Support the operational scaling of the remarket program decision. - Management end-to-end sales order creation and related reporting. - Oversee end to end billing and invoice reconciliation. - Track billing progress, sales order status, reconciliation gaps, and operational blockers. - Delivery data-driven insights and report to key stakeholders to support informed decision making. - Operational metrics reporting and analysis: - Drive operational metrics and KPI performance across spared and remarketing activities. - Conduct root cause analysis where performance gaps are identified and support closure of corrective actions. - Maintain reporting to monitor program effectiveness, operational volumes, risk and service performance. - Identify trends, recurring issues, and areas for process improvement through data analysis. - Define and track key performance metrics for supply chain operations. - Develop and maintain dashboards that provide a comprehensive overview of the supply chain's performance. - Inventory Management: - Monitor and optimize inventory levels to ensure alignment with demand forecasts. - Collaborate with operational and planning procurement teams to maintain an efficient and cost-effective inventory. - Process Improvement: - Identify opportunities for process improvement within the supply chain. - Work closely with cross-functional teams to implement changes that enhance overall operational efficiency. - Collaboration: - Collaborate with stakeholders to ensure seamless coordination across the supply chain. - Participate in regular meetings to address operational challenges and drive collaborative solutions. Qualifications - Bachelor's degree in information technology, supply chain management, or a related field. - Previous experience in IT networking or related technology products supply chain. - Strong understanding of IT networking hardware and related technologies and familiarity with ERP systems. - Experience with spreadsheet software, such as Microsoft Excel or Google Sheets, for data analysis and reporting. - Excellent communication and interpersonal skills. - Ability to adapt to a dynamic and fast-paced IT environment. - Proven experience in working on ticketing systems with tight SLA and TAT KPIs. Requirements - Minimum of 4-7 years' experience in supply chain management, Logistics analytics, or reverse supply operations. - Bachelor's degree in supply chain, engineering, business, related field and/or related experience. Company Description EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Title: Senior Manager, Digital Supply Chain Location: St. Louis, MO, Sidney, OH, USA Job Description: Full time job requisition id JR116213 About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Description The Senior Manager, Digital Supply Chain is a strategic, center-led leadership role responsible for designing, piloting, launching, and sustaining the company’s next-generation End-to-End Supply Chain Planning system (Oracle) across a global network of Business Units (BUs) and their associated manufacturing sites. This role serves as the primary business owner for the planning-system transformation—defining success criteria, aligning global stakeholders, championing standardized processes, and ensuring the platform delivers meaningful value to operations, planning, customer service, procurement, and executive leadership. The ideal candidate combines deep system-implementation expertise with hands-on supply chain planning experience, strong cross-functional influence, and exceptional ability to translate complexity into clear business outcomes. They must exercise decisive judgment, quantify risk, communicate confidently with senior leaders, and establish boundaries that protect project integrity and long-term sustainability. This role is central to elevating our enterprise planning maturity. The standards, data structures, and planning processes developed through this Oracle transformation directly enable stronger S&OE (0–13 weeks) and SIOP (3–18 months) performance across the company. As a center-led leader, the Senior Manager ensures that the E2E planning system becomes the backbone of our short-term execution and long-term planning cycles—improving visibility, decision quality, risk identification, and cross-functional alignment enterprise-wide. As the Senior Manager, Digital Supply Chain, you will focus on: Global System Ownership & Transformation Leadership - Lead the end-to-end implementation of the new Oracle Supply Chain Planning platform, covering Demand Planning, Supply Planning, Capacity Planning, and Scenario Modeling. - Serve as the business lead for the initiative; define business requirements, future-state processes, success criteria, milestones, and guardrails. - Partner deeply with IT as the primary business counterpart to ensure functional design aligns with operational needs across all BUs. - Oversee pilots, phased rollouts, validation cycles, and global adoption models ensuring consistent execution across regions. Cross-BU Integration & Standardization - Develop and drive standard global planning workflows, data structures, and governance models—enabling all BUs to operate under a unified planning process regardless of differing ERPs, MRPs, or legacy practices. - Establish a scalable sustainability model for long-term system maintenance, enhancements, and training. - Ensure harmonized planning hierarchies, item attributes, calendars, and key planning parameters across all sites. Stakeholder Alignment & Change Leadership - Translate complex technical and planning concepts into clear, concise messages for business leaders. - Facilitate workshops with functional groups (BU Planning Leads, IT, Operations, Customer Service, Finance, Procurement). - Lead organizational-change efforts including communication, role clarity, training, and process readiness. - Advocate for disciplined decision-making; establish “rules of engagement” and hold stakeholders accountable. Risk Management & Business Accountability - Identify, quantify, and communicate project risks and impacts transparently to leadership. - Recommend mitigation paths grounded in data, process rigor, and business realities. - Recognize when to escalate issues and possess the fortitude to challenge decisions that jeopardize system integrity or sustainability. Digital Supply Chain Capability Development - Develop long-term digital capabilities including master data governance, KPI dashboards, predictive analytics, and workflow automation. - Partner with the Director of Supply Chain Planning to integrate system outputs into S&OE, SIOP, and strategic planning rhythms. Strengthen S&OE and SIOP Through Digital Planning Foundations - Build planning-system standards, governance structures, and E2E data flows that directly enhance S&OE and SIOP outcomes across all BUs. - Ensure that short-term execution metrics (RDSL/PDSL, supply adherence, production readiness) and long-term demand/supply balancing processes (demand consensus, supply shaping, financial alignment) are fully supported by the planning platform’s capabilities. - Drive alignment so that all BU planning teams use harmonized tools, data definitions, and system logic—creating a consistent “single version of truth” feeding all planning horizons. - Establish robust linkages between lower-level planning logic (MRP, detailed scheduling inputs, BOM accuracy, lead times, ATP/CTP rules) and higher-level business rhythms, enabling measurable improvements in predictability and performance. Required education, experiences & skills: - Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or related field. - 8–12+ years of progressive supply chain planning experience (Demand Planning, Supply Planning, Production Scheduling, SIOP/S&OP). - 5+ years leading major planning-system implementations (Oracle preferred; other platforms such as SAP IBP, Kinaxis, O9, Anaplan are acceptable). - Demonstrated success leading cross-functional projects in complex, global manufacturing environments. - Deep understanding of planning parameters, master data, forecast consumption, constraint-based planning, and end-to-end process flows. - Exceptional communication skills—capable of simplifying complexity, influencing senior leaders, and translating technical issues into business impacts. - Strong “voice of reason” with the ability to define boundaries, make difficult tradeoffs, and maintain project discipline. - Proven ability to identify, quantify, and articulate risks and opportunities. - Up to 50% travel required (domestic/international) Preferred education, experiences & skills: - Experience harmonizing multiple ERP/MRP systems into a unified planning layer. - Experience in a Center of Excellence or multi-site leadership role. - Master’s degree or APICS/ASCM certification (CPIM, CSCP, CLTD). - Exposure to digital transformation, AI/ML analytics, or advanced planning optimization. Why Work in St. Louis, Missouri Our facility is located in St. Louis, famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly, historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work. About Our Location Our location is the host of Copeland’s corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform, allowing for many networking opportunities across businesses. Collaboration First Hybrid Work Arrangements: This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers. #LI-FS1 Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.  Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Work Authorization Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

• Support inventory management, forecasting, and supply chain planning, including MRP, production scheduling, and monthly updates. • Monitor reconciliations, inventory counts, and adjustments across multiple warehouses in Canada and the U.S. • Assist in defining and tracking departmental KPIs to ensure inventory and supply chain efficiency. • Collaborate with Sales and Marketing Communications to align production plans with demand forecasts. • Assist with assembly operations, coordinating with manufacturing partners to resolve production, inventory, or quality issues. • Participate in monthly production planning meetings with assembly partners (e.g., Unique Global) and provide status updates. • Support purchase orders, vendor quotes, work orders, and raw material approvals, ensuring cost efficiency and timely delivery. • Build and maintain relationships with suppliers, monitoring performance and holding vendors accountable for deliverables. • Partner with Accounting to reconcile MCOG accounts and support financial reporting related to supply chain operations. • Collaborate with Quality Assurance to support the product realization process, investigate product issues, and implement corrective and preventative actions.

• Develop and implement supply chain strategies aligned with business goals • Manage procurement processes, supplier selection, and vendor relationships • Oversee demand planning, forecasting, and inventory control to optimize stock levels • Coordinate logistics, warehousing, and distribution activities • Monitor supply chain performance using KPIs and drive continuous improvement initiatives • Identify and mitigate supply chain risks and disruptions • Collaborate with cross-functional teams (sales, finance, operations, and production) • Negotiate contracts, pricing, and service agreements with suppliers and logistics providers • Ensure compliance with regulatory requirements and company policies • Lead and develop the supply chain team