Role Description Responsible for supporting financial resource activities by assisting patients, families, and staff with account inquiries, payment processes, and available assistance programs. Provides accurate information regarding billing, insurance, and financial options to promote timely resolution of accounts. Ensures compliance with institutional policies, payer requirements, and regulatory standards while maintaining patient confidentiality. Coordinates with internal departments and external partners to deliver excellent customer service and enhance the overall patient financial experience. Essential Functions - Assists patients and families with questions regarding billing, insurance, and financial assistance options. - Reviews account information to identify outstanding balances and provides guidance on payment arrangements. - Collects and processes payments accurately in accordance with institutional procedures. - Verifies patient insurance and financial information to ensure accuracy and completeness. - Documents all interactions and account updates in systems in a timely and accurate manner. - Communicates with internal departments to resolve account discrepancies or escalate issues as needed. - Ensures compliance with HIPAA, institutional policies, and regulatory standards when handling patient information. - Delivers courteous and professional service to patients, families, and staff to support positive experiences. - Performs other duties as assigned. Qualifications - High school diploma or equivalent. Requirements - 0-2 years of experience. - An equivalent combination of education and experience may be considered. - All experience must be paid and in the same related field. - Part-time and PRN experience will be prorated based on hours worked per week. - Volunteer work and internships for academic credit are not counted. Working Conditions - Lifting, pushing, and/or pulling objects up to 50lbs: Occasional (< 10% of the time) - Lifting, pushing, and/or pulling objects over 50lbs: Never - Standing or walking with objects up to 10lbs: Intermittent (10% - 50% of the time) - Standing or walking with objects up to 25lbs: Occasional (< 10% of the time) - Sitting at the computer workstation for extended periods: Intermittent (10% - 50% of the time) - Risk of back injury from moving, lifting or positioning patients, equipment, or materials: Occasional (< 10% of the time) - Repetitive motion: Intermittent (10% - 50% of the time) - Working at heights above 4 feet: Never - Working in confined spaces: Never - Risk of injuries from use of equipment on the job: Occasional (< 10% of the time) - Job-related travel: Occasional (< 10% of the time) - Loud noises: Never - Temperature extremes: Never - Hazardous chemicals and fumes including waste: Occasional (< 10% of the time) - Radiation: Never - Burns: Never - Cuts/Punctures: Occasional (< 10% of the time) - Bloodborne/airborne pathogens: Occasional (< 10% of the time) - Recombinant DNA or viral vectors: Never - Combative/violent people: Never - Animal handling (including carcasses): Never Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds. Department Debt & PFS Quality Shift Days (United States of America) Time Type Full time Address 2201 Lexington Ave, Ashland, Kentucky

Role Description We are seeking a reliable Remote Customer Support Assistant to join our team. In this role, you’ll assist with coordinating client-facing activities such as scheduling, communications, and event-related support. You’ll help confirm important details, keep schedules organized, and ensure clients enjoy a smooth and professional experience. Qualifications - Must be 18 years of age or older - Access to a computer or smartphone with reliable internet - Strong communication and organizational skills - Previous experience in administrative support, call centers, hospitality, or events is a plus, but not required Requirements - Communicate with clients via email, chat, and phone - Assist with event-related tasks such as confirming schedules, appointments, and itineraries - Keep accurate records of client updates and interactions - Collaborate with internal teams to resolve time-sensitive needs - Ensure smooth coordination and a positive client experience Benefits - Daily pay available - Flexible scheduling - Access to exclusive company perks - Growth and learning opportunities - Inclusive and supportive team environment Company Description We are an equal opportunity employer and encourage applicants from all backgrounds to apply.

Role Description Ingredion is looking for a detail-oriented and customer-focused International Customer Support Specialist to join our team. In this role, you will help ensure a seamless order-to-delivery experience for our international customers by supporting order management, export execution, documentation, and customer communication while collaborating with cross-functional teams across the business. As an International Customer Support Specialist, you will provide day-to-day support for international customer orders and export activities, ensuring accurate order processing, compliant documentation, and timely shipment execution. This role partners closely with Logistics, Quality, Sales, Program Management, and Order Coordination teams to deliver excellent customer service and support global business operations. - Process international customer orders accurately using SAP and Salesforce. - Support customers with inquiries related to order status, shipment updates, delivery timing, and documentation. - Resolve routine order discrepancies, delivery concerns, and basic customer complaints. - Prepare export documentation, including commercial invoices, packing lists, and bill of lading instructions. - Coordinate routine international shipments with freight forwarders, brokers, and logistics providers. - Track shipments and proactively escalate delays, documentation gaps, or non-standard requirements. - Maintain accurate customer, order, and shipment data while ensuring compliance with export procedures and record retention requirements. - Participate in continuous improvement initiatives and support daily operational service levels. Qualifications - Bachelor’s Degree preferred. - 2–4 years of experience in customer support, logistics, export operations, or order management. - Experience with SAP, Salesforce, EDI, or similar business systems. - Knowledge of international shipping, export documentation, and logistics processes is preferred. - Strong organizational, communication, and analytical skills. Requirements - Detail-oriented with a strong commitment to accuracy and quality. - Eager to learn and develop expertise in international logistics, export compliance, and customer support. - Able to manage multiple priorities effectively in a fast-paced environment. - Customer-focused with excellent verbal and written communication skills. - Accountable, collaborative, and proactive in identifying and escalating issues appropriately. - Strong team player who enjoys working across functions to achieve shared business goals. Benefits - Competitive salary and performance-based pay recognizing your contributions to our success. - Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being. - Learning, training, and development opportunities, including tuition reimbursement. - A culture of real-time appreciation, with personalized recognition rewards globally. - Exclusive discounts on everyday products, services, and travel.

Role Description We are seeking a compassionate and detail-oriented Customer Service Representative to join our team. The Customer Service Representative provides quality customer service to policyholders, agents, and lienholders by providing answers to customers inquiries and quotes. Focuses on an excellent experience for customers by displaying a knowledgeable, helpful, and positive attitude. - Deliver a personalized customer experience for incoming contacts with a professional and empathic voice, prioritizing the needs of each policyholder, agents, lenders, and strategic accounts, while developing thoughtful solutions and support for all lines of business. - Provide written communication when requested such as policy documents, paid receipts, lender verifications, and email follow-up. - Process transactions in an omni-channel environment (i.e. servicing via phones, chat, emails, etc.) for multiple lines of business and products. - Use multiple computer applications; scheduling system, policy management systems, and various tools to assist. - Maintain individual metrics in terms of performance and attendance, while demonstrating flexibility when it comes to shifts, upskilling, and skillsets based on business need. Requirements - This is a high-volume inbound call center role, with back-to-back customer contacts with scheduled breaks and lunches. - The position follows a remote schedule, with 100% of worktime working from home. - To be successful in this role, you must have a dedicated home office space that is free from distractions and outside noise, with the ability to connect to high-speed Ethernet. - Monday - Friday, ability to work any shift in the center, our operational hours are 8 am to 8 pm EST (full-time). - Candidates must be located in either Mountain Time Zone or Pacific Time Zone and will have a schedule of 9am - 6pm MST or 8am - 5pm PST. - Additional hours may be required during holidays and peak season. - Installation and usage of required equipment, including hardwiring into a router via ethernet cord. - Can meet required internet speeds based on department requirements. Qualifications - Ability to work effectively in a fast-paced, ever-changing environment, handling a high volume of work and supporting key corporate initiatives through independent work and multitasking. - High School Diploma or equivalent required. - Proficient in Microsoft Office and computer applications for servicing/quoting all products. - Proficient in utilizing knowledge management tools and resources. - Competencies: customer focus, ensures accountability, nimble learning, interpersonal savvy, situational adaptability, time management. - Reliable high-speed internet connection and a dedicated home office space that is quiet, private, and free from distractions. Benefits - Two options for your health insurance plan (PPO or High Deductible). - Prescription drug coverage (included in your health insurance plan). - Vision and dental insurance plans. - Short and Long Term Disability coverage. - Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes spouse/domestic partner and children). - Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). - A robust 401k plan with up to a 5% employer match. - A retirement savings plan that is 100% company funded. - Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries. - Eligibility to receive a yearly bonus as a Munich Re employee. - Financial assistance for adoptions and infertility treatment. - Paid time off for eligible family care needs. - Tuition assistance and educational achievement bonuses. - A corporate matching gifts program that further enhances your charitable donation. - Paid time off to volunteer in your community.