• Leading the visual direction for brand, product, and performance campaigns that bring Canva to life in Brazil and Latin America. • Designing simple, powerful storyboards for ads, hype reels, and social content. • Pitching and presenting creative work to senior leaders and stakeholders with clarity and impact. • Writing with the same thoughtfulness and creativity you bring to your design work. • Collaborating with freelancers and vendors, giving clear creative feedback to elevate every output. • Partnering with the Creative Director to manage timelines and deliver consistently excellent work.

• Serve as a contact and liaison for senior client leadership and day-to-day needs • Foster client relationships, and assist in identifying new opportunities • Lead and participate in monthly, quarterly, and ad-hoc client business review sessions • Refine and streamline day-to-day operations and processes across all divisions • Provide strategic operational improvements and facilitate their execution • Partner with all affiliated internal RRD teams to oversee projects from initial concept through final fulfillment • Demonstrate accountability for the team’s flawless execution and overall performance • Assist in staff management duties, including recruiting, employee relations, performance management, coaching, and succession planning • Contribute to strategic planning by identifying the big picture and reaching beyond initial scope

• We are seeking a visionary and experienced Creative Director, to lead our creative team. • The ideal candidate will have a strong background in creative direction, exceptional leadership skills, and a passion for innovation. • As a Creative Director, you will be responsible for overseeing the development and execution of creative concepts that align with brand vision and marketing objectives. • Think and execute. • Exceptional conceptual abilities and creative direction talent within a multimedia landscape. • Be curious. Must have an unquenchable thirst for knowledge — of the problem, the possible solutions and our target — in order to discover the big ideas that matter. • Inspire. Not only must you know the trends and innovations in healthcare marketing, but you need to set the stage for the next wave. • Push the envelope. Leverage industry knowledge and creative chops to push past the expected option into compelling work that drives behavior. • Be a leader and collaborator. Manage the team through experience, empowerment and autonomy to foster great work and growth. • Bring laughs. Leave ego. Present to persuade. Eloquently explain every aspect of a creative solution and how it solves the client challenge. • This means leading rock-solid pitch efforts and presentation prowess. • Rock a can-do attitude. You can anticipate and adjust for problems and roadblocks throughout any stage of the creative process. • Hungry for more. You’re a part of the inner circle and responsible for the health of your creative team. • That means finding more ways to feed and grow clients’ brands — and our business.

• Capacity Planning & Forecasting • Translate revenue and delivery forecasts into headcount plans and staffing strategies • Monitor supply and demand across teams to proactively identify overages, shortages, and burnout risks • Partner with Talent Acquisition to advise on hiring priorities and near-/offshore planning • Recommend freelance or cross-region support based on forecasted needs • Utilization & Operational Reporting • Own utilization targets and reporting for a defined region, discipline, or client segment • Track and report RM KPIs weekly/monthly; surface patterns and anomalies to leadership • Maintain headcount rosters, freelance usage reports, and staffing trackers • Identify gaps or inefficiencies in tools or workflows and propose improvements • Staffing Strategy & Conflict Resolution • Lead casting conversations with Delivery, Creative, Media, and Experience teams • Resolve priority or conflict escalations across projects, disciplines, and managers • Ensure optimal coverage across live and upcoming work while protecting team health • Promote fair, equitable staffing across the portfolio and recommend rotation opportunities • People Leadership & Collaboration • Manage 1–2 Resource Managers or Sr. Managers; provide coaching, performance feedback, and development • Collaborate with Delivery, Finance, Client Services, and People teams to align on headcount and margin optimization • Contribute to the evolution of resourcing processes, workflows, and craft rituals • Be a credible advisor to VPs and Group Directors; participate in key planning and operations forums