Operations Manager
Location
Africa
Posted
1 day ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Operations Manager
Wild Dreams
Role Description A remote river safari camp in Murchison Falls National Park, Uganda, is seeking an experienced OPERATIONS MANAGER. This role suits a hands-on operations professional who's equally comfortable managing hospitality standards and marine logistics in a remote, adventure-tourism setting. You'll oversee everything from camp setups and staff leadership to fleet maintenance and river safety, reporting directly to the Country Manager. Qualifications - Minimum 5 years' experience in safari lodge, camp, or tourism operations management - Experience managing marine, boating, or river safari operations - Strong leadership and team management skills - Experience operating in remote safari environments - Knowledge of safety management systems and emergency response procedures - Strong logistical and organisational ability - Financial and administrative competence - Excellent communication and guest relations skills - Valid driving licence - Fluent English - Marine operations or skipper certification advantageous - Experience in East African safari tourism advantageous Requirements - Oversee daily operations of the mobile camp, including setups, breakdowns, logistics and stock movements - Ensure accommodation, dining, housekeeping and guest areas meet required standards - Supervise camp staff, including chefs, waiters, housekeeping and support teams - Coordinate all guest arrivals, departures and transfers - Manage daily scheduling and coordination of boat departures, including boats, skippers, guides, fuel and equipment - Oversee the operation and maintenance of the vessel fleet and outboard engines - Implement preventive maintenance schedules and coordinate servicing and repairs - Ensure all vessels and equipment comply with marine safety standards, including regular inspections of lifejackets, radios and first aid kits - Enforce operational safety procedures and ensure compliance with Uganda Wildlife Authority regulations - Conduct regular safety drills and emergency response training - Develop and maintain SOPs for camp, boating and evacuation procedures - Recruit, train, supervise and motivate operational staff, including work schedules and duty rosters - Conduct performance evaluations and mentor local staff - Handle guest feedback and resolve operational issues promptly - Maintain premium guiding and interpretive standards Benefits - Salary: Negotiable, dependent on experience - Live-in position - Open to local candidates and Africa residents
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