• Design and develop manual and automated test cases; • Analyze business requirements and translate them into test strategies; • Monitor and guide daily activities of L1 and L2 teams, ensuring quality and adherence to deadlines; • Perform reviews of test documentation; • Participate in the analysis and resolution of complex defects together with development and business analysis teams; • Lead the preparation of advanced reports and performance indicators (KPIs) for internal and external stakeholders; • Support User Acceptance Testing (UAT) activities with the client; • Identify automation opportunities and recommend tools to improve the efficiency of testing processes; • Ensure traceability between requirements and executed tests; • Support risk management related to testing activities and report results using appropriate tools;

Title: Jamaican Creole English (Patois) Testing Evaluator Location: Remote Job Description: JAMAICAN CREOLE ENGLISH (PATOIS) TESTING EVALUATOR ABOUT THE ORGANIZATION ALTA Language Services is the only 100% employee-owned company in our field. As employee owners, we work hard and go beyond words to perform each and every task with integrity and a passion to stay innovative. We're a diverse group of smart, creative people who love their work and what we learn about other languages, countries, and cultures. We use the Entrepreneurial Operating System (EOS) to achieve our goals and vision. EOS is a set of simple and practical tools that help us run our business effectively and efficiently, and we are looking for people who embody our core values: "be kind," "be resourceful," and "get it done." We offer a flexible work environment and competitive benefits, including healthcare and company stock. ALTA participates in E-Verify. DESCRIPTION About the Job The Testing Evaluator position is a remote, on demand, part-time position. The Testing Evaluator assists with testing for language proficiency examinations, interacting with the examinee in the evaluator's native language. Support for proficiency tests may be provided via telephone, video conferencing, or another technology-based medium (recorded audio etc.), depending on the needs of the test. The tests will be evaluated according to given scoring criteria; therefore, paid training is conducted before starting the job. Testing evaluators must be able to accept and use the required scoring procedure and maintain consistent and reliable scoring throughout their employment. They must also be willing to operate in a repetitive task situation and maintain confidentiality. Responsibilities - Perform the test in a professional manner - Follow the process to perform the tasks - Adhere to the guidelines to score the tests - Enter the data on the testing platform in a timely manner - Provide comments and concerns to the testing department - Perform pilot tests - Create and review test items - Perform other similar duties requested by the Operations and Development Testing department POSITION REQUIREMENTS Skills - Strong oral and written communication skills in the target language (target language appears in job title) - Excellent interpersonal skills - Accuracy and attention to detail - Technical communication - Professionalism - Organization - Must have email access with the capability to send and receive attached files, and must be able to navigate the Internet - Computer literacy Education/Training Language: Candidates must possess native fluency in the target language (target language appears in job title). Degree: College Degree. Computer Knowledge: Experience with Microsoft Office Suite including Outlook, Word, and Excel. Language: A minimum English proficiency level of a 2+/2+ on the ILR proficiency scale. Experience Any combination of training and experience which provides required knowledge, skills and ability to perform the duties of the position. Salary Current pay range for the position of Testing Evaluator: from $9.00 to $30.00 per test. Actual pay depends on several factors, including but not limited to level of education, knowledge, skills, qualifications, certifications, previous experience in similar positions, market pay rates, comparable salaries, demographic factors, geographical location, jobs availability, budget availability, revenue etc. FULL TIME/PART TIME Contingent BENEFITS Part-time employees are not eligible for ALTA-sponsored benefits. LOCATION Remote PLEASE NOTE: All Testing Evaluators must be based in the U.S. Unfortunately, we are not able to hire in all 50 US States. We are currently unable to hire applicant resident in the following States: Maine. We are also unable to hire applicant residents in the territory of Puerto Rico. As part of our commitment to fostering an inclusive and diverse workplace, and in compliance with our responsibilities as a federal contractor, we are happy to make our Affirmative Action Plans (AAP) for Individuals with Disabilities and Protected Veterans available to all candidates. If you would like to learn more about our dedication to equal opportunity and review these plans, please reach out to us at hr@altalang.com. SCAM Alert: Beware of fraudulent communications. All legitimate ALTA correspondence originates exclusively from @altalang.com email addresses. We do not communicate through Gmail, Telegram, WhatsApp, or any other third-party platforms. ALTA Language Services is a drug-free workplace. All employees are required to adhere to the Company’s drug-free workplace policy. #LI-Remote

• Design, develop, and execute comprehensive test plans and test cases to ensure software quality. • Identify, record, and thoroughly document system defects, and track them to resolution. • Collaborate with software developers, project managers, and business analysts to understand requirements and resolve issues. • Perform thorough regression testing when bugs are resolved. • Conduct functional, non-functional, integration, and performance testing. • Analyse test results and prepare detailed reports for project stakeholders. • Contribute to the continuous improvement of our quality assurance processes and methodologies. • Ensure that final products meet business requirements and organisational standards before they are released.

• Conduct quality audits, inspections, and testing of products, services, or processes. • Identify defects, inconsistencies, and compliance issues. • Document findings and prepare detailed quality reports. • Track, investigate, and resolve quality issues using root cause analysis. • Develop and maintain quality assurance procedures, checklists, and documentation. • Ensure compliance with company policies, industry regulations, and quality standards. • Collaborate with operations, engineering, customer service, and other teams to improve quality. • Monitor quality metrics and recommend process improvements. • Support internal and external audits. • Train employees on quality standards and best practices.