This role offers a key opportunity to lead and manage proposal development in a dynamic, fast-paced environment, supporting business growth and client engagement. Coordinate the end-to-end RFP process, ensuring content is accurate, compliant, and compelling. Collaborate across multiple teams. Emphasize organization, creativity, and strategic communication. Focus on meeting deadlines and producing high-quality proposals. Serve as a central connector of information, supporting project managers, technical specialists, and creative teams. Allow for remote work, providing flexibility while maintaining strong cross-functional collaboration.

• Assister le pôle Opérationnel dans la planification, la coordination des opérations • Participer à l’élaboration des plannings et au suivi des étapes clés • Réaliser des veilles sur les tendances du secteur • Contribuer au respect des objectifs fixés • Participer à la communication interne et externe de l’entreprise • Soutenir l’équipe dans l’organisation d’événements

• Manage direct mail production for 4–7 nonprofit clients, depending on scope and cadence • Oversee the full production lifecycle, from bidding and specifications to final mailshop setup • Execute quality control on mockups, proofs, data counts, personalization, and insertion setups • Develop and manage detailed production schedules using Excel-based formulas tied to mail dates • Draft specs and package grids for client approval and submit final materials to suppliers • Manage the bidding process, evaluate costs, and provide clients with recommendations • Reconcile campaign bids to budgets to ensure financial accuracy and alignment • Collaborate with printers, mailshops, and production partners to communicate specs, timelines, and expectations • Analyze production efficiency and recommend cost-saving strategies, including program pricing and vendor negotiations • Review campaign outlines and mail plans to ensure production elements align with overarching program strategy • Assist with reprojections and budgeting by assessing prior and upcoming production expenses • Serve as a steady, proactive partner to internal teams and clients to ensure projects are delivered error-free, on time, and on budget

This role involves supervising a team of analysts supporting the Epic Hospital Billing application, ensuring reliable operations and timely issue resolution. Supervise a team of 4 analysts providing support for the Epic Hospital Billing application. Ensure support procedures are clearly documented and up to date. Develop practices that maximize system capabilities and availability. Provide on-call support as needed. Identify, triage, and resolve issues proactively. Coordinate system maintenance and manage vendor relationships. Facilitate the resolution of user concerns and production issues. Lead troubleshooting efforts to address production problems. Manage communication between technical teams and departmental owners. Oversee project management activities from planning to post-implementation support.