As a Solution Architect in ISD Custom Solutioning, you will work closely with clients to understand their business needs and translate those requirements into well-designed systems, applications, and processes. You’ll define complex technology architectures involving Data Platform and Artificial Intelligence to address key business challenges and ensure solutions align with client goals. Serving as a trusted advisor, you’ll guide design activities, typically within project teams, and occasionally while working on customer sites. Clients are primarily located in the Americas and EMEA, and international travel may be required. Customer & Partner Engagement Gather insights from a broad range of stakeholders and the main business sponsor to shape project definition and execution. Socialize business solutions and project approaches with stakeholders to validate and adjust as needed. Gather insights from a broad range of stakeholders and the main business sponsor to shape project definition and execution. Socialize business solutions and project approaches with stakeholders to validate and adjust as needed. Customer Advocacy & Insights Drive an evidence-based approach to represent the customer/partner as an advocate. Share insights with Product Engineering and business teams to improve Microsoft technologies, products, and services. Drive an evidence-based approach to represent the customer/partner as an advocate. Share insights with Product Engineering and business teams to improve Microsoft technologies, products, and services. Solution Architecture & Design Define and document architecture through an Architecture Description Document. Develop solution approaches, estimate efforts, and structure projects to deliver outcomes. Manage ambiguity in requirements and constraints; document assumptions and implications. Define and document architecture through an Architecture Description Document. Develop solution approaches, estimate efforts, and structure projects to deliver outcomes. Manage ambiguity in requirements and constraints; document assumptions and implications. Business Value Realization Work with customers to demonstrate business value (e.g., revenue release, cost savings) realized by the solution. Work with customers to demonstrate business value (e.g., revenue release, cost savings) realized by the solution. Intellectual Property & Best Practices Generate new or improve existing intellectual property. Identify reusable patterns and drive IP reuse across customers. Recommend practices for pre-sales and delivery; contribute to internal/external communities. Generate new or improve existing intellectual property. Identify reusable patterns and drive IP reuse across customers. Recommend practices for pre-sales and delivery; contribute to internal/external communities. Thought Leadership & Collaboration Lead virtual teams around technologies and customer challenges. Share ideas, insights, and strategic technical input across internal communities and broader Microsoft teams. Leverage knowledge of Microsoft architectures and competitive landscape. Lead virtual teams around technologies and customer challenges. Share ideas, insights, and strategic technical input across internal communities and broader Microsoft teams. Leverage knowledge of Microsoft architectures and competitive landscape. Other Embody our culture and values. Embody our culture and values.

This role is for our Private Client Group (PCG)/High Network team. The Account Manager is responsible for working with Advisors/Client Executives and Account Executives to service client accounts. You should have servicing experience in Personal Risk and/or PCG. It is also ideal that you have experience with traditional and non-traditional markets, including the California Fair Plan, and working with short-term rental policies. You will support the account management team in day-to-day account management for a specific set of clients and entails a great deal of verbal, electronic and other written communications. You will have responsibility for managing the renewal and marketing process from start to finish, in conjunction with the Account Executives and Advisors. You will prepare materials for presentations and communications and assist team members with day-to-day client servicing. At this level, you will take an active role in client meetings. While in this role, you will be developing and maintaining relationships with clients and carrier contacts and working proactively to effectively and efficiently deliver services to clients. You should be prepared to manage your own book of business. This is a full-time hybrid position from our Palm Springs, CA office. Work hours are typically M-F, 8:00-5:00 pm - flexibility with hours will be considered. Remote option will be considered or those with CA State Fair Plan and PCG experience. Works proactively to maintain relationships with carrier and client contacts. Leads client meetings for accounts assigned to them. Manages the renewal and marketing process from start to finish, in conjunction with the Account Executives and Advisors. Communicates directly with clients and carriers, in collaboration with the Account Executive or Advisor/Client Executive. Creates and maintains client files in accordance with office procedures. Responsible for keeping client policy records in the agency management system. Servicing existing book of business; current book is approximately 400 accounts with 2M total premium. Retention and rounding-out of book is required.

We are seeking an experienced and motivated Sales Team Leader to recruit, develop, and manage a team of remote life insurance professionals. This role combines sales leadership, coaching, and performance management and is well suited for individuals who thrive in a fast-paced, results-driven environment and are passionate about developing others. As a Sales Team Leader, you will be responsible for driving team performance, maintaining high standards of client service, and supporting continued growth through effective leadership and strategy. Team Leadership & Development Recruit, train, and manage a team of remote sales representatives Provide ongoing coaching, mentorship, and performance feedback Foster a collaborative, accountable, and results-oriented team culture Recruit, train, and manage a team of remote sales representatives Provide ongoing coaching, mentorship, and performance feedback Foster a collaborative, accountable, and results-oriented team culture Sales Strategy & Performance Management Implement and execute sales strategies to drive consistent revenue growth Monitor individual and team performance metrics and provide data-driven guidance Lead by example through direct sales activity and client engagement when needed Implement and execute sales strategies to drive consistent revenue growth Monitor individual and team performance metrics and provide data-driven guidance Lead by example through direct sales activity and client engagement when needed Client Experience & Relationship Management Ensure a high standard of professionalism and client satisfaction across the team Support team members in handling complex client needs and objections Promote retention and referral growth through strong relationship-building practices Ensure a high standard of professionalism and client satisfaction across the team Support team members in handling complex client needs and objections Promote retention and referral growth through strong relationship-building practices Training & Continuous Improvement Conduct regular training on sales techniques, products, and best practices Communicate updates related to policies, procedures, and regulatory requirements Identify skill gaps and implement targeted development plans to improve performance Conduct regular training on sales techniques, products, and best practices Communicate updates related to policies, procedures, and regulatory requirements Identify skill gaps and implement targeted development plans to improve performance

GHX is seeking a Software Engineer with deep technical expertise and a proven track record in designing, developing, and delivering high-quality, scalable software solutions. The Software Engineer reports to the Manager of Engineering and will be responsible for the development of efforts toward the creation, implementation, and support of existing and next-generation software solutions. Design and implement scalable, secure, and maintainable software systems that align with business needs, creating flexible, reusable, and efficient solutions Lead technical design for complex stories, features, and epics, authoring technical documentation and ensuring adherence to IT control policies Collaborate proactively with cross-functional teams to address technical dependencies, review ideas and concerns, and deliver high-quality products Identify root causes of challenges, analyze upstream and downstream impacts, and use and recommend impactful, broad-reaching solutions while considering corporate strategy and trade-offs Adhere to best practices for design, development, testing, and Agile workflows, fostering a collaborative environment Build and maintain strong business relationships to influence decision-making and drive innovative solutions across teams Maintain a deep understanding of software subsystems, their components, interfaces, and data integrations to ensure seamless functionality and scalability