Job Closed

This listing is no longer active.

AnewHealth

AnewHealth is a national medication management and pharmacy care provider committed to delivering transformative pharmacy solutions that elevate care and enhanc

PAC Specialist

Location

United States

Posted

10 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

PAC Specialist

AnewHealth

Role Description PAC Specialists in our Patient Engagement Center of Excellence may hold multiple duties to ensure ExactCare’s patients receive quality care out of their pharmacy services. They will work in a closed-door pharmacy environment, spending their time speaking with patients, doctors, and facilities on the phone in addition to the outlined job duties and responsibilities. - Job duties will vary from phone work and navigating multiple internal systems to supporting the various stages of patient care/contact. - This is a remote-based environment, allowing the PAC Specialist to provide an exceptional patient experience. - AnewHealth provides a fast-paced, high-energy environment, allowing individuals to excel in many areas with a focus on phone-based pharmacy work. - Individuals with Pharmacy Technician licensure will also have access to Pharmacy systems which will allow them to conduct additional job duties of a Pharmacy Technician. Responsibilities - Providing an exceptional customer service experience each day in a phone-based environment. - Enter a high volume of data; processing prescription information with speed and accuracy. - Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications, or transfers. - Perform claim adjudication and auditing duties such as prior authorizations, billing, and eligibility checks, requiring outbound calls to patients. - Working through current case queues to problem solve for patient care issues. - Serving as a liaison between the clinical pharmacists and other medical professionals on patients’ behalf. - Partner with technicians and pharmacists to ensure that new patients are successfully onboarded to ExactCare. - Maintaining patient records with strong attention to detail and confidentiality. - Accurate retrieval of all prescription information and verifying through doctor calls. - Placing welcome calls to newly onboarded patients and establish a trusted point of contact. - Placing outbound calls to patients to create, maintain, or update their medication profiles. - Serve as backup support for times of higher patient call volume. - Effectively assist with patient questions over the phone. - Performing in a high volume, fast-paced environment to support ExactCare’s nationwide patient base. - Embody AnewHealth’s Core Values in all communications and interactions. - Other duties as assigned. Qualifications - High school diploma/GED. - Pharmacy technician registration with State Board of Pharmacy is preferred. - CPhT is preferred, but not required. - Must be 18+ years of age. - Prior experience in a pharmacy setting is preferred. - Comfortable working in a phone-based environment. - Ability to work independently. - Self-motivated and goal-oriented. - Ability to utilize computer equipment, technology, and work within multiple software programs to receive medication authorizations, clarifications, and/or transfers. - Exceptional customer service skills; servicing doctor’s office, pharmacist, and patient needs over the phone. - Thorough drug knowledge. - Pharmacy billing knowledge. - Knowledge of appropriate processes in taking prescriptions, clarifications, and transfers including clear written and verbal communication. - Strong prioritization and organizational skills. - Maintain a high degree of confidentiality. - Passion to help people and enrich their lives. - Ability to think critically and document pertinent details in a world-class manner that is compliant with state and federal regulations. Physicals/Mental Demands This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed. Schedule This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. This is a remote position. Benefits - Medical/dental/vision coverage effective 1st of the month following date of hire. - Flexible spending. - Company-paid life insurance and short-term disability. - Voluntary benefits. - 401(k). - Paid Time Off and paid holidays.

Related Categories

Related Job Pages

More Billing Specialist Jobs

Role Description Provide field support to Lease Operations, R&D, and OEM Customers around the world. Serve to focus efforts on coordination and fulfillment of successful field operations tests while maintaining customer needs and minimizing interference with daily operations. Qualifications - Education: Associate's Degree in Electronics, Robotics, Computer Science, or similar - Experience: - 5+ Years developing and/or troubleshooting proprietary computer software. - 5+ Years working experience troubleshooting electrical using schematics and diagrams. - Licenses/Certifications: Maintain Railroad Certifications - Knowledge, Skills and Abilities: - Demonstrated experience with all of the following disciplines: - X-ray inspection systems including calibration, operation, maintenance, and troubleshooting. - Nuclear Regulatory Commission compliance - Low voltage control systems including relay logic, discrete and analog inputs and outputs, discrete and analog end devices such as sensors and other electrical control devices. - Non-contact laser measurement, including calibration, operation, maintenance, and troubleshooting. - Industrial computers and related networking components, including hardware setup and software installation, computer imaging, virtual machine creation, software licensing, database management, and computer repair. - GPS systems installation, calibration, and maintenance. - Data analysis with Microsoft Office, SQL, and proprietary software - Strong computer and computer applications such as Microsoft SQL Server, Excel, Word, and PowerPoint. - Be familiar with communication networks such as Ethernet TCP/IP and Serial - Ability to maintain a flexible travel calendar. Requirements - This position requires successful completion of a pre-employment physical examination and role-specific assessments. Components may include DOT Physical Exam, Regulated (DOT) DS/BAT, Human Performance Evaluation (HPE), and Audiogram. - Position requires successful completion of an eVerifile/eRailSafe background check as required by Loram’s railroad customers. Ongoing eligibility is subject to compliance with eRailSafe standards. - Must possess and maintain a valid driver’s license. A Motor Vehicle Record (MVR) check will be conducted upon hire and annually thereafter in accordance with Loram’s Driving Policy. - Successfully pass a pre-employment drug and alcohol test. - A Verification of post-secondary education. - Verification of current and prior relevant employment experience, to confirm the candidate meets the minimum required years of experience for the position. Benefits - Comprehensive package with company-sponsored medical, dental, and vision insurance - Health Savings Account (HSA) and Flexible Spending Account (FSA) options - Wellness programs - Basic life and AD&D insurance - Voluntary life insurance - Company paid short-term and long-term disability coverage - 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan - Employee Assistance Program (EAP) - Behavioral health support - Leaves of absence - Tuition reimbursement - Payroll charity contributions - Adoption assistance - Optional plans such as legal, critical illness, and hospitalization

United States
$81.3K - $121.8K / year
Prosci logo

Billing and Collections Specialist

Prosci

We offer research-based change management certification, training and consulting featuring the Prosci ADKAR Model.

ContractRemoteTeam 201-500Since 1994H1B Sponsor

• Own the end-to-end revenue billing and collections cycle for Prosci's European entities. • Responsible for the accurate and timely invoicing of open enrolment, enterprise, and membership customers. • Raise and issue invoices for open enrolment courses to B2B and B2C customers in a timely and accurate manner. • Upload invoices to customer portals and third-party billing platforms as required. • Chase and resolve missing information required to complete and issue B2B invoices. • Issue invoices for enterprise enrolments to B2B customers, including follow-up on incomplete booking data. • Reissue membership invoices via Xero or send directly to customers for payment. • Process and raise project codes as requested to support invoicing workflows. • Manage the AR inbox daily, responding to customer queries, chasing overdue balances, and escalating as appropriate. • Monitor outstanding receivables and proactively follow up to ensure timely collection. • Maintain accurate customer account records and reconcile AR balances. • Perform the monthly Balance Sheet reconciliation for the AR ledger. • Support the month-end close process by ensuring all billings and receipts are accurately posted. • Assist in the preparation of AR aging reports and provide commentary on key variances. • Work closely with Operations, Sales, and Customer Success teams to resolve billing queries and ensure smooth enrolment-to-invoice workflows. • Collaborate with the broader European finance team to maintain consistent processes and controls across entities.

United Kingdom
Job Closed
Consultwithtray logo

Itinerary Management Specialist

Consultwithtray

If you are proactive, organized, and passionate about delivering a polished client experience, we encourage you to apply.

Role Description We're looking for an organized and detail oriented Itinerary Management Specialist to coordinate travel plans, manage reservation details, and ensure every client's itinerary is accurate, organized, and ready for departure. This fully remote opportunity is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized while creating seamless travel experiences. In this role, you'll use established systems, digital tools, and comprehensive training to: - Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel - Coordinate reservations for flights, hotels, transportation, and travel experiences - Review booking confirmations and travel documents to ensure accuracy and completeness - Communicate with clients to gather travel preferences and provide itinerary updates - Research destinations, accommodations, and travel options based on client needs - Monitor reservation changes, travel schedules, and outstanding booking items - Maintain organized digital records and client documentation - Deliver exceptional customer service before, during, and after travel Qualifications - Strong communication and customer service skills - Excellent organizational and time management skills - Strong written and verbal communication abilities - Ability to multitask and prioritize in a remote work environment - Comfortable learning new technology and online booking platforms - Detail oriented, dependable, and proactive - Passion for creating exceptional travel experiences - Strong communication and organizational skills - Ability to work independently while managing multiple priorities Requirements - Must be authorized to work in the US, UK, Australia, LATAM, or Spain - Must have access to reliable internet Benefits - Fully remote work from home - Flexible scheduling - Comprehensive onboarding and ongoing training - Established systems and workflows designed for success - Supportive team environment with mentorship - Professional growth and development opportunities - Access to travel industry resources and exclusive travel benefits

Northern America + 3 moreAll locations: Northern America | Latin America (LATAM) | Australia and New Zealand | Western Europe
Job Closed

Role Description The Legislative Specialist provides analytical and operational support for legislative affairs, Congressional engagement, and public policy initiatives in support of the federal client. This position serves as a key resource in ensuring the federal client leadership remains informed of legislative developments affecting cybersecurity and critical infrastructure security and resilience. This is a contingent position dependent upon LMD Agency being awarded the associated government contract and receiving authorization to proceed. Key Responsibilities - Track, monitor, and provide status reports on legislative activities occurring within the U.S. Congress and state governments that may impact the federal client's mission. - Analyze proposed legislation, amendments, regulations, and public policy initiatives to identify authorities, statutory requirements, funding implications, and programmatic direction affecting cybersecurity and infrastructure security and resilience activities. - Develop, maintain, and update trackers for Congressional reporting requirements, Congressional engagements, and other legislative affairs activities involving the federal client's personnel. - Manage the Congressional correspondence process, including tracking, coordinating, reviewing, and facilitating timely responses to Congressional inquiries. - Produce a weekly legislative report summarizing: - Legislation of interest - Congressional engagements - Relevant hearings - Public policy developments - Social media activity related to the federal client's priorities - Develop an annual legislative report summarizing: - Significant legislation affecting the federal client - Programs scheduled to expire - Congressional engagements - Authorization and appropriations activities - Legislative trends impacting cybersecurity and infrastructure security - Monitor Congressional hearings, markups, committee activities, and legislative developments, and prepare concise summaries relevant to the federal client's mission. - Research, edit, produce, and assemble background materials, briefing books, testimony packages, Questions for the Record (QFRs), and other Congressional products. - Establish, organize, and maintain a searchable, multi-user repository for Congressional testimony, QFRs, correspondence, briefing materials, and legislative products. - Support the federal client's leadership and staff in preparing responses to policy, legislative, and government affairs-related requests and taskings. - Coordinate with internal stakeholders to ensure legislative information is accurate, timely, and aligned with agency priorities. - Prepare executive-level reports, presentations, and briefing materials supporting senior leadership engagements with Congress and other governmental entities. Qualifications - Currently holds, or is able to obtain, DHS Fitness Determination. - Bachelor’s degree (BA/BS) from an accredited college or university. - Minimum of one (1) to three (3) years of professional experience supporting legislative affairs, government relations, public policy, or related functions. - Demonstrated experience reviewing proposed legislation and evaluating its impact on government agencies, organizations, or programs. - Demonstrated experience monitoring and analyzing legislative, regulatory, and policy activities at the local, state, and federal levels. - Demonstrated experience preparing legislative summaries, policy analyses, executive briefings, and response materials. - Strong knowledge of the Congressional legislative process, authorization and appropriations cycles, and federal policymaking. - Excellent research, analytical, writing, and editing skills with the ability to synthesize complex legislative and policy information into concise, actionable products. - Strong organizational skills with demonstrated ability to manage multiple legislative actions, reporting requirements, and competing priorities simultaneously. - Proficiency using Microsoft Office Suite, including Excel, Word, PowerPoint, and SharePoint or other document management systems. Preferred Skills and Experience - Experience supporting the Department of Homeland Security (DHS), or other federal agencies in legislative affairs, public policy, or Congressional relations. - Familiarity with cybersecurity, critical infrastructure protection, emergency management, or national security policy. - Experience supporting Congressional testimony development, Questions for the Record (QFRs), Congressional correspondence, and executive briefings. - Experience using legislative tracking platforms (e.g., Congress.gov, Quorum, FiscalNote, Bloomberg Government, or similar tools). - Knowledge of federal records management and document repository best practices. - Ability to communicate effectively with senior government officials, Congressional staff, and cross-functional stakeholders. Job Location This is a remote position. Employment Type Full-time, contingent upon contract award. Benefits - Health Ins with HRA plan - Dental Ins - Vision Ins - Short-Term Disability Ins - Term Life and AD&D Ins - Voluntary Critical Illness, Accident, Hospital, and Pet Insurance - Holidays (12) - Vacation Leave - Sick Leave - Personal Days - Volunteer Time Off - Bereavement Leave - Parental Leave - 401(k) - Profit Sharing - FSA and DCA plans - Remote Work Reimbursement - In-person & Virtual Team Building & Training

United States
$87K - $114K / year