• Maintenance of the policies, standards and processes needed to support the contractual renewal process and working closely with Finance to ensure proactive budget forecasting. • Ensure that all supporting documents are executed in a timely manner to support the contract renewal framework. • Responsible for shaping Investment proposals, raising purchase orders and ensuring a consistent process for invoice approvals. • Budget management of the operating costs for Application services including being responsible for the monthly and annual forecasting of these budgets. • Responsible for the compliance and governance of managing vendor licence agreements & entitlements through our service partners covering usage, renewals & license rationalisation. • Responsible for the financial management and controls for the relevant contract costs including invoice approvals, and the identification and delivery of any appropriate service credits. • Collaborate with Service Design and Integration (SD&I), the application support partners, technology teams, PMO (Project Management office) to ensure contracts and financial data is captured, documented and correctly managed when new services are introduced into Middle & Back Office teams. • Support Keep the Lights program by working with the Technology Delivery teams to ensure these and any other projects requiring changes to Application services are successfully delivered to time, cost and quality. • Responsible for the effective management of financial data, knowledge, operating procedures etc. related to Middle & Back Office application services, and the maintenance of appropriate service catalogues or portfolios. • Identify and implement appropriate cost saving opportunities related to contract renewals. • Ensure that vendors provide quotes in a timely fashion, engaging procurement where needed to support contract renewal negotiations. • Initiate Continuous Improvement activities leveraging internal teams and external partners to reduce costs and bring greater efficiencies where possible, particularly where Transformation activities are within the service partners contract. This includes familiarity with emerging best practice, automation, tooling etc, as well as engagement with internal or external benchmarking exercises. • Maintain financial reporting for Middle & Back Office application services, aligned to IS&T standards. • Support the monitoring of supplier performance against SLAs, OLAs and contractual commitments, escalating issues to the Managed Services Manager where required.

• Collaborate on treatment and academic plans for patients in the REACH program • Conduct home, school, and community visits to address and support school transitions • Provide families with support and coaching while connecting them to appropriate levels of services • Work closely with patients, families, and teams to address school-related issues and transitions • Accompany patients to school if compliance is an issue • Ensure patients are receiving appropriate school accommodations • Engage outpatient mental health program patients in social and recreational activities • Articulate progress or delays in treatment to ensure a seamless transition • Ensure timely connection of patients and families to appropriate services in the Emergency Department

• Develop and execute a strategic sales plan to achieve sales targets and related business results. • Identify and prioritize key customers, healthcare providers, and institutions to maximize product sales and market penetration. • Regularly assess and analyze sales performance, identify areas of improvement, and implement corrective measures to meet or exceed sales goals. • Function as the primary driver for sales function with the customers. • Work closely with the cross functional partners to develop and execute sales strategies, promotional activities, and tactics that align with overall business objectives. • Monitor market trends and customer feedback to refine sales strategies. • Manage the expense budget for your sales territory efficiently and responsibly, ensuring cost-effectiveness while meeting business objectives. • Keep detailed records of expenses, sales activities, customer interactions, and other relevant data to provide accurate and timely reports. • Stay up-to-date with the latest advancements, clinical data, and scientific literature related to HIV treatment to have informed discussions with healthcare professionals. • Adhere to all applicable laws, regulations, and company policies related to sales and marketing activities. • Maintain the highest level of ethical conduct and professionalism in all interactions with customers and healthcare professionals.

• Develop, enhance and maintain integrated project schedules for complex industrial and plant engineering projects across all project phases (from planning through execution) • Coordinate and integrate sub-schedules from all project stakeholders (engineering, procurement, construction, and external partners) into a consolidated master schedule • Perform schedule control including analysis of project progress, critical paths, and variances against the baseline schedule • Prepare schedule and progress reports and identify and communicate risks, opportunities and recommended actions to project management and the project team • Support project management with scheduling strategies, change management and assessing project impacts on milestones and the overall schedule • Apply and further develop lean methods and best practices in schedule management to optimize project workflows • Facilitate scheduling and control workshops and serve as the central interface for all scheduling-related topics within the project • Ensure the quality, consistency and traceability of all schedule-related data and documentation