• Fully manage Ecuador-related HR and payroll compliance, including strict coordination of statutory benefits, IESS, SRI-related documentation, employment contracts, and local minister-level labor requirements • Oversee day-to-day HR operations, workforce planning, and organizational structures for large or fast-growing teams • Actively learn and adapt to the local labor practices of other international countries where TeamFicient operates to help align company-wide HR strategy • Manage employee onboarding, orientation, documentation, performance review cycles, and offboarding processes • Serve as the key point of contact for employee relations, workplace concerns, policy guidance, and corrective action processes • Review, improve, and standardize remote HR policies, procedures, employee handbooks, templates, and workflows

• Responsible for enabling efficient, scalable, and data-driven HR service delivery across LTG through ownership of HR systems, workforce reporting, analytics, data governance, and operational process support • Primary administrator for LTG HR systems, including ADP, LMS platforms and related HR technology solutions • Deliver standardised monthly, quarterly and annual reporting packages to support workforce planning, strategic decision-making, audits and compliance reporting • Monitor, audit and validate HR data to maintain the integrity, accuracy and consistency of workforce information across HR systems and reporting platforms • Serve as primary administrator and operational owner for LTG's Learning Management System (LMS) and associated learning technologies • Maintain and continuously improve HR process documentation, Standard Operating Procedures (SOPs), governance materials and process controls • Partner with the International Payroll Lead to support payroll governance, reporting, controls and process improvement activities

• Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and their employees. • Provide sound guidance and manage clients' requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices. • Lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes. • Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests. • Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including but not limited to payroll, legal counsel, government bodies, and trade unions. • Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations. • Process offboarding on Remote's internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, amongst other verticals, to ensure all aspects of the employee exit are administered correctly and promptly. • Be the subject-matter expert and respond to internal and external queries on all offboarding matters in conjunction with Lifecycle's internal stakeholders. • Navigate clients through Remote's Employee Relations resources and guides, helping them understand applicable policies and processes. • Conduct preliminary assessment of workplace concerns, identifying key facts and applicable local regulations. • Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters. • Support clients in understanding progressive disciplinary approaches and documentation requirements. • Monitor ongoing employee relations cases, ensuring timely follow-up and coordination with relevant stakeholders. • Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the offboarding and employee relations processes.

• Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and their employees. • Provide sound guidance and manage clients' requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices. • Lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes. • Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests. • Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including but not limited to payroll, legal counsel, government bodies, and trade unions. • Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations. • Process offboarding on Remote's internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, amongst other verticals, to ensure all aspects of the employee exit are administered correctly and promptly. • Be the subject-matter expert and respond to internal and external queries on all offboarding matters in conjunction with Lifecycle's internal stakeholders. • Navigate clients through Remote's Employee Relations resources and guides, helping them understand applicable policies and processes. • Conduct preliminary assessment of workplace concerns, identifying key facts and applicable local regulations. • Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters. • Support clients in understanding progressive disciplinary approaches and documentation requirements. • Monitor ongoing employee relations cases, ensuring timely follow-up and coordination with relevant stakeholders. • Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the offboarding and employee relations processes.