• Lead end-to-end planning and execution of technical projects. • Partner with Product and Engineering to define scope, priorities, timelines, and milestones. • Manage project schedules, dependencies, risks, and stakeholder communications. • Drive Agile project delivery across cross-functional teams. • Remove blockers and keep projects on track. • Translate business requirements into technical execution plans. • Create project documentation, track metrics, and continuously improve delivery processes.

• Work with stakeholders, architects, and technical SMEs to translate business objectives into a structured delivery approach, defining workstreams, milestones, deliverables, ownership, dependencies, and governance. • Support the development of the target solution by identifying planning assumptions, information gaps, technical dependencies, and decision points, ensuring they are reflected in the project plan as the design evolves. • Translate emerging architecture and engineering decisions into executable work packages, realistic delivery plans, and clear acceptance criteria. • Coordinate architects, engineers, vendors, and project teams throughout the project to maintain delivery alignment, resolve dependencies, and adapt plans as new information becomes available. • Maintain project plans, risks, assumptions, dependencies, decisions, and status reporting, providing concise, decision-oriented updates to project leadership and stakeholders. • Drive cross-functional collaboration across network, infrastructure, security, operations, and engineering teams to ensure successful project delivery. • Monitor project financials, resource requirements, and capacity planning to ensure delivery commitments remain achievable and aligned with organizational priorities. • Facilitate workshops, planning sessions, and technical reviews to achieve stakeholder alignment and accelerate issue resolution. • Develop and maintain integrated project schedules, highlighting critical paths, risks, constraints, and mitigation strategies. • Ensure adherence to organizational delivery methodologies, quality standards, compliance requirements, and change management processes. • Support transition-to-operations activities, including operational readiness assessments, knowledge transfer, and service acceptance planning.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Project Manager Managing Consultant - Program Management Senior Technical Project Manager Advisors & Consulting Services The Services area within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client's organization. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Roles and Responsibilities You will perform as a senior delivery leader responsible for shaping, leading, and governing complex, technology-enabled programs that drive measurable client value. Your role goes beyond execution to define delivery strategy, operating models, and value realization approaches, while acting as a trusted advisor to senior client stakeholders. You will be leading large, multiteam programs, often across product, engineering, and business domains, ensuring alignment between client strategy, technical execution, and business outcomes. In addition to delivery ownership, you play a key part in mentoring senior consultants, strengthening delivery capabilities, and contributing to account growth and firm IP. Technical program management experience is required, including leadership of software or product delivery initiatives in complex client environments. Client Impact• Own successful delivery of large-scale, complex technical programs across multiple teams and stakeholders• Shape and drive value realization, ensuring programs deliver measurable business outcomes• Align delivery strategy with client business objectives, technology roadmaps, and operating models• Act as a trusted advisor to senior client leadership on delivery, product, and technology topics• Proactively identify opportunities to expand scope, deepen client relationships, and support account growth• Represent Mastercard through delivery excellence, credibility, and thought leadership Team Collaboration & Culture• Internal & Delivery Team Leadership o Build, lead, and sustain high-performing, multi-disciplinary delivery teams o Mentors and develops other consultants, providing coaching on delivery leadership and client management o Set delivery standards, best practices, and governance models across programs o Encourages accountability, continuous improvement, and delivery discipline• Cross-Functional Collaboration o Partners effectively with product, engineering, design, and business teams o Aligns internal stakeholders around delivery strategy, priorities, and dependencies o Influences senior internal leaders without direct authority• Capability & Firm Contribution o Contribute to development of delivery playbooks, frameworks, and intellectual property o Support onboarding and upskilling of delivery talent o Act as a role model for Mastercard's consulting and delivery culture Qualifications Basic Qualifications• Undergraduate degree • Ability to communicate effectively in English and the local office language (if applicable)• Exposure to financial institutions or consultancy firms• +8 years of work experience leading IT/software development projects or programs• A recognized professional accreditation, such as Project Management Professional (PMP) and PMI Agile Certified Practitioner (PMI-ACP) • Capability to manage projects that span multiple teams and integrations.• Experience coaching and managing teams across multiple projects and/or engagements with third parties• Experience managing key client relationships • In-depth knowledge of agile methodologies and their application.• Knowledge of business KPIs, financials, and organizational leadership• Ability to provide perspective on industry and marketplace• Excellent communication and leadership skills.• Strong problem-solving and decision-making abilities.• Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment• Proficiency in the Microsoft Office suite, including Microsoft Project and Data Visualization and Reporting tools (like Power BI and Tableau)• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred Qualifications• Experience leading development and implementation of solutions and measuring impact on clients' business• Knowledge of modern project management tools• Exposure to payments, financial services, retail banking, or merchant environments• Experience generating new knowledge or creating innovative solutions for a firm• MBA or master's degree with relevant specialization Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Role Description - Lead delivery of complex projects across areas such as data platforms, ERP systems, process automation, and application development. - Partner with business and technical stakeholders to define scope, priorities, and execution approach. - Translate business needs into clear, actionable plans for technical teams. - Drive project structure, timelines, and accountability to ensure successful outcomes. - Identify risks and proactively manage issues throughout the project lifecycle. - Facilitate communication across teams, including senior stakeholders. - Apply sound technical judgment when evaluating approaches, tradeoffs, and solution direction. Qualifications - Bachelor’s degree in business, project management, technology preferred. - 4–8 years of experience in a technical or delivery-focused role (such as, development, business analysis, data, or systems implementation). - Experience working on large or complex technology initiatives. - Strong working knowledge of project management principles using Azure DevOps or Jira within Agile and Waterfall delivery models, with demonstrated application in real project environments. - Strong communication skills with the ability to engage both technical and non-technical audiences. - Ability to navigate ambiguity and bring structure to evolving requirements. - Solid understanding of technical design principles and common design patterns, with the ability to engage in solution-level discussions and challenge direction when needed. - Exposure to modern data and cloud ecosystems, such as: - Azure (Data Services), Databricks, Microsoft Fabric. - Data integration and analytics tools like Alteryx. - Process automation platforms such as UiPath. - Candidates must be legally authorized to work in the United States without sponsorship.