• Create, maintain and organise comprehensive document management systems • Control document versioning, distribution, naming conventions and archiving • Ensure all documents comply with company and regulatory quality standards • Review and manage incoming documentation from internal and external stakeholders • Support audit processes by maintaining well-organised accessible records • Train team members on document management procedures and systems

Role Description We are a fast-growing, sales-driven travel company. Our business is characterized by high average transaction value and complex trip economics, including supplier costs, commissions, incentives, refunds, exchanges, ADM/ACM, ancillary products, claims and post-sale adjustments. The Financial Controller will own the monthly close, accounting accuracy and preparation of the company's financial statements. The role will consolidate revenue and gross profit data provided by the Revenue & Gross Profit Manager with operating expenses, payroll and other corporate costs to produce a complete and reliable view of the company's financial performance. The role reports to the Finance Director and supervises the Finance Operations / AP & Treasury Specialist. Key Responsibilities - Own the monthly accounting close and reporting calendar. - Prepare the actual P&L, Balance Sheet and Cash Flow Statement. - Calculate and report actual EBITDA. - Ensure accurate accounting for operating expenses, payroll, accruals, reserves, assets and liabilities. - Reconcile revenue, COGS and gross profit schedules to the general ledger. - Review accounting cutoff and ensure transactions are recognized in the correct period. - Maintain balance sheet reconciliations and resolve aged or unexplained balances. - Oversee AP, AR, bank reconciliations and payment operations. - Review payment registers and supporting documentation. - Coordinate payroll accounting, tax filings, statutory reporting and audit requests. - Prepare monthly management reporting and explain material actual variances. - Maintain accounting policies, reporting definitions and internal financial controls. - Improve and automate accounting, reconciliation and reporting processes. Qualifications - 6–10 years of experience in accounting, financial reporting or financial control. - At least 3 years in an Accounting Manager, Reporting Manager, Financial Controller or similar role. - Strong experience preparing P&L, Balance Sheet and Cash Flow statements. - Strong knowledge of monthly close, accruals, cutoff, reconciliations and balance sheet control. - Experience with AP, AR, payroll accounting, taxes and payment controls. - Experience reconciling operational systems or subledgers to the general ledger. - Experience supervising accounting or finance operations staff. - Advanced Excel or Google Sheets skills. - Experience with ERP or accounting systems and reporting tools. - Strong ownership, attention to detail and ability to challenge unsupported financial data. - Strong written and verbal English. Preferred Background - Experience in travel, marketplace, e-commerce, payments, hospitality or another transaction-based business. - Experience with supplier liabilities, customer receivables, refunds and payment processors. - ACCA, ACA, CPA, CIMA or equivalent qualification is preferred but not mandatory. What Success Looks Like - Monthly financial statements are accurate, timely and fully supported. - Actual EBITDA is consistently calculated and explainable. - Revenue and COGS reconcile to the operational finance data. - Balance sheet accounts have clear owners and reconciliations. - Payments, taxes and statutory obligations are completed on time. - Financial reporting no longer depends on manual knowledge held by one person.

• Design, deploy, configure, and maintain enterprise Session Border Controllers (Oracle/Acme Packet, AudioCodes, or similar) • Design SIP trunking, call routing strategies, dial plans, and carrier interconnections for enterprise voice environments • Integrate SBCs with collaboration and contact center platforms such as Microsoft Teams Direct Routing, Genesys, Amazon Connect, and other UC/CC platforms • Configure and support TLS, SRTP, topology hiding, SIP normalization, SIP REFER, PRACK, early offer, and high availability deployments • Design and optimize QoS policies for real-time voice traffic across WAN/LAN environments, including DSCP marking, LLQ, and traffic prioritization • Perform SIP and RTP troubleshooting using tools such as Wireshark, sngrep, Homer, or similar protocol analyzers • Implement SBC security best practices including certificate management, SIP security, fraud prevention, and access hardening • Collaborate with network, security, cloud, and operations teams to deliver highly available voice and collaboration solutions.

• Oversee daily accounting operations, including general ledger, reconciliations, accounts payable, accounts receivable, financial reporting, and month-end close. • Lead month-end, quarter-end, and year-end close processes to ensure accurate and timely financial reporting. • Prepare and review financial statements, balance sheets, income statements, cash flow reporting, executive reporting packages, and supporting schedules. • Maintain financial integrity within the general ledger and ensure accounting records, transactions, and reconciliations are accurate and properly documented. • Identify opportunities to improve close timelines, reporting processes, system workflows, reconciliations, and overall accounting efficiency. • Manage mortgage-specific accounting activity, including loan funding, loan sales, gain-on-sale accounting, warehouse line activity, investor proceeds, servicing-related items, and related reconciliations. • Oversee warehouse line reconciliations, including funding activity, paydowns, fees, interest, outstanding balances, and investor settlements. • Partner with Capital Markets, Secondary Marketing, Treasury, Operations, and Executive Leadership to ensure accurate reporting and alignment across loan sale, funding, and investor activity. • Support cash management, liquidity planning, and daily funding requirements in partnership with senior leadership. • Develop, improve, and maintain accounting policies, procedures, internal controls, and documentation to support compliance, audit readiness, investor requirements, and scalable growth. • Serve as a key point of contact for external audits, internal audits, investor reviews, warehouse lender requirements, regulatory exams, and other financial reporting requests. • Ensure accounting processes and reporting standards are aligned with GAAP, company policies, investor expectations, and applicable mortgage banking requirements. • Strengthen internal controls and help build scalable accounting workflows that support future growth, expanded product offerings, and increased loan volume. • Review and analyze financial statements from prospective partners Newfi may purchase loans from to support partner due diligence, risk assessment, and overall business decision-making. • Partner with Executive Leadership, FP&A, Treasury, Capital Markets, Secondary Marketing, Operations, Compliance, Risk, and Sales to support budgeting, forecasting, variance analysis, expense management, production reporting, profitability analysis, and operational KPIs. • Provide meaningful financial analysis to leadership, including cost-saving opportunities, revenue growth drivers, margin trends, production performance, expense controls, and profitability insights. • Assist in developing financial dashboards, reporting tools, and executive-level reporting packages that provide greater visibility into company performance. • Support strategic planning, operational finance, and business initiatives that help drive financial discipline and long-term growth. • Lead, coach, and develop accounting team members while promoting accuracy, accountability, collaboration, and continuous improvement. • Partner cross-functionally with finance and non-finance leaders to improve communication, reporting accuracy, and operational alignment. • Take on broader finance leadership responsibilities over time, including increased involvement in forecasting, strategic planning, operational finance, executive reporting, and CFO-level business partnership. • Serve as a trusted finance partner to Newfi’s leadership team by bringing strong accounting discipline, analytical insight, and a growth-oriented mindset.