• Sells and originates residential mortgage loans • Takes residential mortgage loan applications • Guides Customers through the mortgage application process • Explains information required and other aspects of the loan process to Customers • Ensures applications are completed accurately • Manages Customers expectations regarding processing times and closing dates • Develops plan to achieve sales goals with assistance from sales management • Enters information into mortgage loan system • Communicates loan decisions directly to Customers

Role Description At Regions, the Home Loan Direct - Mortgage Loan Officer directs origination of residential mortgage loans from a borrower through customer calls and business partner referrals. - Completes mortgage applications for submission to the loan processing and underwriting departments - Evaluates loan requests, analyzes financial data, and determines qualification of collateral and customer credit history - Maintains contact with loan customer, communicating progress of loan and obtaining any required documentation - Structures loan to comply with acceptable lending practices and Federal regulations - Proactive outreach through outbound calling and email to marketing prospects - Answers customer calls and business partner referrals to discuss various loan products and qualification information - Makes sales calls on potential or existing customers as established in Regions marketing plan - Cross-sells other bank products and services - Reads surveys and appraisals, and takes necessary steps to correct encroachments and violations - May participate in networking through professional, business and community organizations and activities to promote and market loan products This position requires the tracking of time and is eligible for overtime under for hours worked in excess of 40 per week under the Fair Labor Standards Act. The compensation for this position includes a base pay of $15/hour plus commissions, with an anticipated earnings potential of $31,200 – $70,000+. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to this link for more information. Qualifications - High School Diploma or GED - Preferences: - Bachelor’s degree - Previous Sales Experience - Previous Customer Service Experience - Desire for a Mortgage Banking Career Requirements - Ability to learn and consult on various mortgage products - Ability to learn mortgage systems and technology - Demonstrate Consultative Sales ability - Good organizational skills - Must be able to build and maintain internal and external relationships to deliver high levels of service - Must be able to multi-task competing priorities and meet tight deadlines - Proficient in Microsoft Office products - Strong desire to consistently provide world class Customer Service - Strong written and verbal communication skills - Preferred: - Candidate must sit within Regions 16 state footprint - Mortgage Loan Officers with a current minimum of 1M per month average proven production volume - Current mortgage origination experience Benefits - Paid Vacation/Sick Time - 401K with Company Match - Medical, Dental and Vision Benefits - Disability Benefits - Health Savings Account - Flexible Spending Account - Life Insurance - Parental Leave - Employee Assistance Program - Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser: Regions Benefits . Location Details Regions Center, Birmingham, Alabama Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

• Accountable for converting leads, driving an increase in share of wallet, consistent and transparent relationships with our agent partners and customers • Manage a pipeline of homebuyers and agents, ensuring they receive top service and exceptional responsiveness • Deliver a world class mortgage experience with excellent service • Quarterback your transaction team to ensure status updates are communicated to internal teams, agent partners and homebuyers in a timely manner, ensuring they are up to date on file status and well equipped to navigate any unique circumstances • Originate agency conforming, FHA, VA, and jumbo residential mortgage loans • Quote interest rates, structure and restructure loans • Collaborate with internal teams to creatively solution for challenging underwriting scenarios

• Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements. • Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation. • Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners. • Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations. • Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement. • Partner with centralized processing, underwriting, and closing teams to move loans efficiently. • Deliver a consistent, high-quality customer experience through phone, email, and text communication. • Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions. • Maintain active licensing, complete required education, and participate in ongoing professional development.