• Serve as the first point of contact for employee HR inquiries related to benefits, payroll, employment verification, policies, and HR procedures. • Manage and route HR cases through ServiceNow. • Identify opportunities to improve HR processes and employee experience. • Coordinate end-to-end onboarding for new hires, including local and international employees. • Support new hire orientation sessions and benefits presentations. • Maintain employee records and HR documentation. • Process employment documentation, background checks, and compliance requirements (I-9, E-Verify, Right to Work, etc.). • Administer employee benefits enrollment, changes, and terminations. • Process life events, open enrollment, and dependent verification. • Manage benefits billing and reconciliation with vendors and payroll. • Resolve employee benefits inquiries and collaborate with internal stakeholders. • Provide HR operational support for Costa Rica and UK employees. • Support Global Mobility initiatives. • Partner with local leadership to provide day-to-day HR support. • Generate Workday reports. • Support HR system testing and implementations. • Participate in HR projects, process improvements, acquisitions, and other operational initiatives.

• Global Talent Strategy: Oversee high-volume recruiting and rapid onboarding across the US, LatAm, and the Philippines to meet dynamic client demands. • Management: Execute performance management, compensation planning, and retention strategies specifically tailored to hourly, remote call center professionals. • Tech & Automation Enablement: Partner with our operations and tech teams to integrate tools that streamline HR workflows. • Global Compliance: Navigate international labor laws, payroll complexities, and cultural nuances. Manage relationships with vendors to ensure flawless operational compliance in all operating regions. • Systems Optimization: Lead the evaluation, implementation, and optimization of our HRIS tools. • Culture & Engagement: Drive asynchronous communication best practices and remote engagement initiatives that make our globally distributed team feel connected, valued, and empowered.

Title: Casework Associate I / Human Services Coordinator Location: Buncombe County, NC Work Type: Hybrid, Full Time Job ID: 119055 Job Description: The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work This Casework Associate I position is located in the Asheville VR/IL Unit Office. The primary purpose of this position is, under the supervision of the Unit Manager or designee, to assist individuals with disabilities in achieving their career and independent living goals by providing counseling, developing individualized plans, and coordinating services to help them overcome barriers to their disabilities, live independently, and/or obtain and maintain gainful employment. Job responsibilities include the following: - Evaluating professional diagnostic data to determine eligibility and required rehabilitation services - Developing and implementing written plans of services in conjunction with the client, parent, and/or guardian - Providing rehabilitation services within the context of a guidance and counseling relationship and providing supportive counseling - Monitoring client progress throughout the service delivery process - Working directly with employers and community partners in order to assist individuals with disabilities in attaining successful employment - Documenting service delivery and case progress in the case management system as required by agency policy Knowledge Skills and Abilities/Management Preferences Salary Grade Range $32,287 - $56,502 Recruitment Range $32,287 - $54,325 Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: - Knowledge of or experience working with people with disabilities - Knowledge of or experience with case management - Knowledge of or experience working within a team setting Posting closes at 11:59 p.m. the night before the closing date Position is funded in part through federal funds About Division of Employment and Independence for People with Disabilities (EIPD): The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. - Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Veterans' and National Guard Preference - Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. - Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. - Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person Substance Abuse Professional Practice Board, etc.) indicated below. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. - Bachelor's degree in a discipline relative to the program served from an appropriately accredited institution; or - Bachelor's degree from an appropriately accredited institution and one year of experience in an area related to program that provides experience in techniques of casework or counseling; or - an equivalent combination of education and experience.

Title: EOUSA Senior Human Resources Specialist (Classification & Position Management) Location: Washington, DC Fully Remote Job Description: Grey Street Consulting, LLC (Grey Street), a leading small business provider of Human Capital operational support services to Federal civilian and defense agencies, is seeking to hire a Senior Human Resources Specialist (Classification & Position Management) to support our clients within the Executive Office for United States Attorneys (EOUSA). This position is to be performed in a remote capacity. Candidates need to be agreeable to the possibility of the government returning staff on-site, potentially multiple days per pay period in the future. This position is contingent upon award. Essential Duties and Responsibilities - Receive and review information provided by management to prepare position descriptions based on available information sources, e.g., current position descriptions, organization charts, mission, and function statements, supplemented by desk audits and supervisory interviews. - Evaluate existing position descriptions using OPM position classification standards, principles, and methodology to determine the appropriate titles, series, grades, and prepare adequate evaluation statements to document findings. Refer all GS-13 and above position descriptions to EOUSA for review before beginning any staffing and recruitment work. - Provide technical classification assistance to supervisors and managers on position management and job content options to properly support mission needs. Requirements Job Requirements and Experience - Shall have a minimum of five (5) years of Federal Government experience writing position descriptions and providing position management advisory services. - Required to be able to obtain and maintain a Tier-4 Public Trust background investigation for the duration of the contract. ADA Requirements - Operate a PC and phone in an office environment. - Work in a primarily sedentary position. - Perform some bending, light lifting, and carrying of equipment may be required. - Any additional office equipment that is required by the position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status. About the Executive Office for United States Attorneys The Executive Office for United States Attorneys (EOUSA) was created on April 6, 1953, by AG Order No. 8-53 to provide for close liaison between the Department of Justice (DOJ) in Washington, D.C., and the 93 United States Attorneys located throughout the 50 states, the District of Columbia, Guam, the Marianas Islands, Puerto Rico, and the U. S. Virgin Islands. About Grey Street Consulting, LLC Grey Street is a small, federal contracting firm. Founded in 2015, Grey Street has already established itself as a leading small business provider of federal human resources (HR) services. Grey Street provides staff augmentation support to numerous federal agencies including but not limited to the U.S. Departments of Transportation (DOT), Health and Human Services (HHS), Energy (DOE), Labor (DOL), and Homeland Security (DHS) just to name a few. Our approach to the delivery of professional services is rooted in our deep subject matter expertise and supported by our ability to effectively manage our client’s needs and expectations while delivering measurable results. Grey Street offers a robust benefit package which includes comprehensive medical, dental, and 401k with a guaranteed match!!