The Ward Law Group, PL logo
The Ward Law Group, PL

Car accident and personal injury lawyers protecting the rights of victims.

Bilingual Personal Injury Demand Manager

BilingualBilingualFull TimeRemoteSeniorTeam 51-200Since 2012H1B No SponsorCompany SiteLinkedIn

Location

Colombia

Posted

9 days ago

Salary

$2K - $3K / month

Seniority

Senior

High School3 yrs expEnglishSpanish

Job Description

Bilingual Personal Injury Demand Manager

The Ward Law Group, PL

• Lead and coach the Demand Department team • Monitor department productivity and quality • Conduct performance reviews and coaching sessions • Improve workflows and operational efficiency • Review KPIs and reporting • Partner with firm leadership on department initiatives • Ensure timely demand preparation and case progression • Resolve escalated client or operational issues • Support hiring, onboarding, and employee development • Foster a culture of accountability and excellence

Job Requirements

  • 3+ years managing legal teams
  • Plaintiff personal injury experience
  • Experience leading performance-driven teams
  • Strong English and Spanish communication skills
  • Experience with Litify, Filevine, or similar case management software
  • Excellent coaching and leadership skills
  • Minimum of 3 years of management experience required
  • Legal industry experience required; experience within a Plaintiff Personal Injury law firm strongly preferred
  • Experience managing teams in performance-driven environments with measurable productivity and quality standards
  • Experience conducting performance reviews, coaching conversations, audits, and performance improvement initiatives
  • Strong leadership, organizational, and team development skills
  • Ability to analyze data, identify trends, and implement process improvements
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • Proficiency with case management systems, reporting tools, and Microsoft Office applications
  • Reliable attendance, professionalism, and accountability
  • Fluency in both English and Spanish required

Benefits

  • Fully remote position
  • Leadership opportunity with a growing department
  • Ongoing coaching and professional development
  • Long-term career growth
  • Collaborative and supportive team environment
  • Opportunity to make a meaningful impact on client outcomes

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