Title:Technical Writer Manager Location: Chicago United States Work mode: Hybrid (Remote/Office) Job type: Full-time Job Description: Position Location: This role supports our Chicago, IL branch location, which serves customers throughout the greater Chicago, IL area. Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?     Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.    Transform the everyday with us! As the Technical Writer Manager for a global organization, you will be responsible for leading a team of technical writers, overseeing the entire documentation lifecycle, and ensuring that complex technical information is translated into clear, accurate, and user-friendly documentation. This role balances people management (hiring, mentoring, performance management) with strategic planning, tool management, and cross-functional and cross-organizational collaboration. If you are also a true team player who thinks and acts with a global perspective to achieve great things together, then you have come to the right place! Join our forward-thinking team and help us move into the next era of technical documentation. As a Technical Writer Manager, you will: - Collaborate with the global technical documentation organization in ensuring compliance with standards and driving quality measures. - Within the framework of global team coordination within technical documentation, support innovative, efficiency-enhancing measures using AI and other efficiency-boosting measures in coordination with the editorial teams at other locations - Recruit, interview, and train new technical writers in the field of building technology. - Set goals, provide feedback, conduct reviews, and guide career growth. - Direct workload strategy by overseeing resource allocation and dynamically aligning team priorities to business objectives, ensuring balanced capacity and effective delivery - Define, implement, and continuously optimize workflows aligned with product and engineering practices (e.g., Agile, Git, Markdown), while enhancing the editorial work environment in collaboration with global team - Coach writers in writing style, technical accuracy, and editorial feedback. - Serve as central point of coordination for documentation across projects, aligning deliverables to business and market priorities and ensuring execution of critical initiatives - Develop and implement new documentation and information concepts for the creation and maintenance of our documents. - Champion user-needs and drive the team to design and implement documentation projects based on standards, style guides, and best practices to ensure the highest quality and consistency. You will make an impact with these qualifications: Basic Qualifications: - 5+ years in technical writing, including 1–3+ years in a leadership capacity - Degree in Engineering, Technical Writing, Communications, Computer Science, or a related field - Experience leveraging CMS/CDP platforms and AI-driven technologies, with demonstrated ability to mentor and scale technical writing teams - Must be able to demonstrate: - Proficiency in documentation tools (Markdown, Git, CMS platforms) and strong understanding of software development lifecycles - Writing, editing, and proofreading skills with a focus on clarity, quality, usability, and user-centered design - Interpersonal, coaching, and project management abilities, with a proven track record of collaborating effectively with Engineering, Product, Support, and Marketing to deliver accurate, user-focused documentation; able to communicate clearly across varying levels of technical expertise with a goal-oriented mindset Ready to create your own journey? Join us today! About Siemens We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Role Description The Senior Technical Strategist will be responsible for customizing and configuring various applications and databases, ensuring effective collaboration with management and stakeholders across multiple State departments. Qualifications - 10+ years of experience customizing MessageWay, MWIR, TIBCO, and MOVEit. - 10+ years of MessageWay, MWIR, and MOVEit database architecture. - Strong interpersonal, analytical, and customer service skills. - Experience configuring and testing MessageWay, MWIR, MOVEit, and TIBCO applications. - Extensive experience with Software Development Life Cycle (SDLC) practices and methodologies. - Design, develop, test, document, package, and deliver scripts. - PowerShell scripting. - Ability to develop and maintain strategic plans that support organizational and project objectives. - Ability to assist customers in designing file transfer solutions that meet business and technical requirements. - Experience in creating and defining FTS reports to meet customer needs as required. Requirements - Part-time assignment (15 hours per week), Monday through Friday. - No fixed daily schedule; work will occur outside of standard 8:00 AM-5:00 PM hours. - Evening and occasional weekend availability is required. Company Description

• Write and edit technical content: blogs, threat reports, data sheets • Hunt for stories and embed with threat intel and SOC teams • Interview security experts and translate their knowledge into content • Turn one piece of research into many formats: blog, social, report • Work with cross-functional teams to ensure technical accuracy • Write with SEO in mind and follow the in-house style guide

Role Description The Technical Enablement Strategist (TES) leads the development of technical education solutions for Global Services (GS), partners, and customers. Responsible for global offerings, the TES deploys engaging, hands-on programs to build technical expertise and consulting skills. This role is critical in driving product adoption and increasing customer understanding through dynamic enablement strategies. As a Technical Enablement Strategist II, you will be responsible for: - Elevating GS expertise in technical value selling, consulting, competition, and market landscapes. - Launching global Services foundational programs to enhance technical and certification skills. - Developing enablement strategy and educational offerings for specific GS sub-organizations. - Partnering with corporate education and global standards to improve the GS organization. - Demonstrating leadership by actively developing and innovating within GS and navigating the global organization to develop scalable programs. - Using AI tools to accelerate training material development (content drafting, lab scripts, quiz creation) while maintaining Akamai's technical accuracy and brand standards. Qualifications - Demonstrate IT industry experience. - Have extensive experience in technical pre-sales, sales engineering, or customer-facing consulting roles. - Possess experience in Internet technologies/protocols (DNS, HTTP/HTTPS, Web architecture). - Have experience with training tools (e.g., Articulate Rise/Storyline, Adobe Captivate). - Demonstrate proven experience integrating AI into instructional workflows to reduce content development time. - Have experience with Cloud, Content Delivery Networks, Web Performance, and/or Security. - Possess highest levels of both business and technical acumen understanding and capturing business drivers and success metrics. - Have experience with technology learning and development organizations or projects. - Demonstrate exceptional interpersonal abilities, including time management, conflict resolution, delivering engaging presentations, pitching solutions, technical negotiation, and consultancy expertise. Benefits Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact. With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here. Learn more Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.