• This position is responsible for leading other Clinical Data Associates (CDA) in collection of Non-CRF data/data management activities, during study set-up, conduct and closeout activities for multiple studies, providing support and may function as a backup for the Project Data Manager (PDM). • Maintains awareness of the pertinent elements of contract and scope of work for assigned project(s) and communicates status updates to the Project Manager (PM) and/or Biometrics Project Manager (BPM) as necessary. • Reviews and adheres to the requirements of study-specific DMP for assigned project(s) and updates as required. • Creates and enters test data for User Acceptance Testing (UAT). • Performs User Acceptance Testing (UAT) for data entry screens, edits and data review listings. • Completes and submits Clinical Database Management System (CDMS)-specific access forms and/or spreadsheets. • Performs reviews of discrepancy output and validation listings based on data entered into the clinical database. • Resolves answered queries and re-queries where appropriate. • Ensures all CRFs and DCFs received are returned for filing in the Document Control Room per the Data Tracking Guidelines for the assigned projects. • Participates/Leads in internal meetings and attends in-process review meetings. • Creates ad-hoc data cleaning reports used to determine if a validated listing is required including creation of the specification for the validated listing. • Trains and mentors DM staff providing timely feedback to trainee and management as appropriate.

Role Description - Data Entry and Maintenance - Assist in creating, updating, and maintaining master data records across various systems (ERP, CRM, etc.). - Ensure accuracy, completeness, and consistency of master data. - Validate and verify data before it is entered into the system. - Data Quality Assurance - Monitor data quality and perform regular data cleansing activities. - Identify data inconsistencies, duplicates, and errors, and take corrective action or escalate as needed. - Support audits of master data for compliance with organizational standards. - Process Improvement - Learn and understand existing master data management processes and workflows. - Assist in identifying inefficiencies or gaps and propose improvements to enhance data management processes. - Participate in the implementation of process automation tools where applicable. - Cross-Functional Collaboration - Work with various departments (finance, sales, procurement, IT) to gather data requirements and ensure data alignment. - Support communication between data owners and data users to facilitate smooth data governance. - Reporting and Documentation - Generate and analyze reports related to master data for management review. - Document standard operating procedures (SOPs) and guidelines related to master data handling. - Assist in preparing training materials for end-users on data management best practices. - Compliance and Governance - Ensure adherence to data governance policies and standards. - Support initiatives related to data security and confidentiality. - Help enforce regulatory compliance related to master data (e.g., GDPR, HIPAA if applicable). - Learning and Development - Undergo training sessions on master data management tools and methodologies. - Stay updated with the latest trends and technologies in data management. - Work under the guidance of senior MDM specialists to build domain expertise. Qualifications - Bachelors - Accounting - Bachelors - Commerce - Bachelors - Economics - Bachelors - Finance - Masters - Finance Requirements - Account Maintenance - Banking Capital Markets - Cash Application - Loan Servicing - Personal Banking - Retail Banking - Wealth Management - Language: French (Required) - Language Proficiency: Advanced - C1 - Job Type: Regular - Master Skill List: F&A - MDM - Remote Type: Remote - Work Shift: Standard (Poland) - Compensation Range: Initial Pay Starting From 10000 PLN Benefits - Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter - Make an impact – Help global enterprises solve business challenges that matter - Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead - Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day - Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

• Managing daily data transfers of patient appointment and payment information in collaboration with Customer Success and Operations teams • Exporting, formatting, and delivering appointment reports from EHRs (like Medent, Healthie, athena) to designated destinations (client EHRs, Sylvan Health SharePoint, or other required formats) • Reviewing intake schedule update reports from clients and updating appointment statuses in EHRs with appropriate notes and next steps within the same business day • Supporting partner-specific data and file management workflows, including custom processes related to self-pay requirements within partner EHRs • Maintain clear, timely communication with the Sylvan Health team regarding questions, updates, and progress using agreed-upon channels (Microsoft Teams, Outlook, or phone as needed) • This role does not include direct communication with external partners or patients • Complete reporting updates and data management tasks within the same business day • Proactively notify Sylvan Health in writing if any delivery timelines are at risk of delay

• Analyze datasets to uncover trends, patterns, and opportunities for outreach and engagement • Segment and prioritize nonprofit and educational partners based on potential impact and giving behavior • Develop reports, dashboards, and metrics to inform sales, marketing, and program decisions • Collaborate with data collection and entity resolution team members to ensure accuracy of insights • Continuously refine analytical methods and processes to improve decision-making