Title: Billing and Revenue Associate Location: Fully Remote Remote - US Financial Operations Job Description: Are you passionate about helping local community leaders access project funding? Do you thrive in an environment where you can use financial operations skills to support businesses and nonprofit partnerships? GlobalGiving is looking for a Billing & Revenue Associate to join our team. This position reports to the Senior Accountant. You will be responsible for helping to ensure corporate partners are invoiced appropriately, reconciling various accounting functions, and related administrative tasks as identified. You'll have the opportunity to work with a diverse group of corporate, nonprofit, and internal partners. The successful candidate will bring a high attention to detail to achieve accuracy and display curiosity, effective communication skills, and be adaptable to new technologies and/or systems. We have a collaborative work atmosphere where everyone’s input and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. Since creative, enthusiastic employees are our most valued resource and the basis for our success, we take great care in how we attract, hire, and support our employees for a successful career. If you care about collaboration, curiosity, communication excellence, and continuous improvement, this position is right for you. Primary Responsibilities - Complete monthly and on-demand invoicing cycle, including fulfilling corporate partner billing requirements - Reconcile corporate partner activity, including gift card purchases, suspense accounts, and underwriting activity - Record and reconcile corporate partner activity to the ERP system - Support the accounts payable process, including payables, expense reports, and corporate card recording - Maintain supplier and vendor forms, setups, and contacts - Support GlobalGiving and corporate partner donor-advised funds processes - Support corporate onboarding, bulk uploads, and other corporate partner administrative tasks as needed - Support other regular bookkeeping, administrative, and collections tasks as needed Requirements Required Qualifications For our team to be a great fit for you, the following qualifications should resonate with you: - Attention to detail required - Ability to learn new technical skills required - Experience and proficient use of Excel - Problem-solving and analytical skills - Excellent written and interpersonal communication skills - A passionate belief in the mission of GlobalGiving and a commitment to our core values. Preferred Qualifications In addition, the ideal candidate would also have some or all of the following qualifications: - Bachelor's degree in Business, Accounting, or related discipline - Financial and/or administrative experience - Experience with CRM/Billing software strongly preferred (e.g., Salesforce + NetSuite) - Experience with Metabase, MySQL, and/or databases is a strong plus Salary + Benefits Starting salary range: $50k to $58k Benefits include flexible work hours, remote work options, up to 5 weeks of paid time off per year, professional development opportunities, and a meaningful job where you can go home at night and say, "Today, my work helped more than 700 kids get their essential health and educational needs met." (One of many true stories.) And, of course, we've also got you covered with benefits like health care, dental/vision, paid family leave, commuter benefits, and 401K. Location This is a U.S. remote full-time position reporting to the Senior Accountant. Flexible hours may be available as long as most of the workday overlaps with US/Eastern time. Candidates applying for this role should be prepared to speak about their experience with remote employment in the recruitment process. Applicants must reside in the United States. Applicants must be able to demonstrate that they have legal authorization to work in the United States for the duration of this permanent position. GlobalGiving does not sponsor employment visas. We are an equal opportunity employer and value diversity in our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Salary Description $50,000 - 58,000

Role Description As a Phone Verification Specialist, you will contact businesses from a provided list to verify employee counts using a short, pre-approved script. Calls are brief—typically around 30 seconds—and are presented as independent market research. Your primary responsibility is to collect accurate information and document the results clearly. This role is ideal for someone who enjoys structured, repetitive work, communicates confidently over the phone, and maintains accuracy while handling a high volume of calls. This is a 3-month contract role with the opportunity for additional hours and a project extension. Duties and Responsibilities - Make outbound calls to businesses from a provided account list. - Follow a standardized call script to verify company employee counts. - Present each call as independent research in a professional and friendly manner. - Make up to five contact attempts per account before marking it complete. - Accurately record call outcomes, employee counts, and any relevant notes. - Maintain organized records to ensure results are easy to review and analyze. - Follow established workflows while meeting quality and productivity expectations. Project Scope - Approximately 2,000 accounts requiring employee count verification. - Initial quality assurance batch before expanding to larger volumes. - Three-month contract with work assigned in phases. - Opportunity for additional hours based on project needs and performance. Qualifications - Excellent verbal English communication skills. - Professional, friendly, and confident phone presence. - Comfortable making a high volume of short outbound calls. - Strong attention to detail when documenting call outcomes. - Able to work independently once trained on the workflow and script. - Organized and dependable with consistent follow-through. Requirements - Previous experience in phone-based research, customer service, call center, or outbound calling. - Experience using spreadsheets or CRM systems to document interactions. - Familiarity with business research or data validation projects. - Experience working remotely in a structured, metrics-driven environment. Benefits - Permanent remote work flexibility. - Paid Time Off. - Health Maintenance Organization (HMO) coverage. - Annual performance bonuses. - Dedicated coaches offer an extra channel of support and skill-building. - Opportunities for professional growth.

Role Description Are you passionate about helping people create unforgettable experiences? We are looking for motivated, customer-focused individuals to join our growing team as Remote Vacation Experience Specialists. In this fully remote opportunity, you'll assist clients with planning personalized vacations, including: - cruises - all-inclusive resorts - luxury escapes - family vacations - destination celebrations - international adventures In this role, you'll work directly with clients to understand their travel goals, preferences, and budget while providing customized recommendations and exceptional customer service throughout the planning process. Your responsibilities will include: - Consulting with clients to understand their travel preferences and vacation goals - Researching destinations, accommodations, transportation, and travel experiences - Creating personalized vacation recommendations and customized itineraries - Coordinating reservations and confirming travel arrangements - Providing professional support through phone, email, and online communication - Maintaining accurate client records and documentation - Staying current on destination information, supplier updates, and travel trends - Building lasting client relationships through outstanding customer service Qualifications - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Comfortable working independently in a remote environment - Basic computer proficiency and confidence using online platforms and web-based tools - Detail-oriented with strong problem-solving skills - A positive attitude and genuine desire to help others - Previous experience in customer service, hospitality, sales, or travel is helpful but not required Benefits - Fully remote work environment - Flexible scheduling to fit your lifestyle - Access to industry resources and booking tools - Travel-related discounts and exclusive perks - Supportive team culture with opportunities for long-term growth Company Description

Role Description А що, якби ваше знання української мови могло допомогти вдосконалити штучний інтелект? - Оцінювати відповіді, згенеровані штучним інтелектом, з погляду точності, граматики та культурної відповідності. - Виявляти недоліки та створювати відредаговані відповіді високої якості. - Писати природні запити й відповіді українською мовою для вдосконалення наборів даних для діалогових систем. - Співпрацювати з міжнародними командами, допомагаючи покращувати мовні моделі штучного інтелекту. Qualifications - Українська мова є для вас рідною або ви володієте нею на рівні, близькому до рівня носія. - Ви уважні до деталей і маєте відмінні навички письмової української мови. Requirements - Формат роботи: дистанційно з Німеччини, Польщі, Канади, США, Чехії, Бразилії, Італії, Великої Британії, Іспанії або Аргентини. - Мова проєкту: українська. Benefits - Оплата: 29 доларів США за годину. - Повністю дистанційна робота з можливістю самостійно обирати графік.