Role Description Are you passionate about helping people create unforgettable experiences? We are looking for motivated, customer-focused individuals to join our growing team as Remote Vacation Experience Specialists. In this fully remote opportunity, you'll assist clients with planning personalized vacations, including: - cruises - all-inclusive resorts - luxury escapes - family vacations - destination celebrations - international adventures In this role, you'll work directly with clients to understand their travel goals, preferences, and budget while providing customized recommendations and exceptional customer service throughout the planning process. Your responsibilities will include: - Consulting with clients to understand their travel preferences and vacation goals - Researching destinations, accommodations, transportation, and travel experiences - Creating personalized vacation recommendations and customized itineraries - Coordinating reservations and confirming travel arrangements - Providing professional support through phone, email, and online communication - Maintaining accurate client records and documentation - Staying current on destination information, supplier updates, and travel trends - Building lasting client relationships through outstanding customer service Qualifications - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Comfortable working independently in a remote environment - Basic computer proficiency and confidence using online platforms and web-based tools - Detail-oriented with strong problem-solving skills - A positive attitude and genuine desire to help others - Previous experience in customer service, hospitality, sales, or travel is helpful but not required Benefits - Fully remote work environment - Flexible scheduling to fit your lifestyle - Access to industry resources and booking tools - Travel-related discounts and exclusive perks - Supportive team culture with opportunities for long-term growth Company Description

Role Description А що, якби ваше знання української мови могло допомогти вдосконалити штучний інтелект? - Оцінювати відповіді, згенеровані штучним інтелектом, з погляду точності, граматики та культурної відповідності. - Виявляти недоліки та створювати відредаговані відповіді високої якості. - Писати природні запити й відповіді українською мовою для вдосконалення наборів даних для діалогових систем. - Співпрацювати з міжнародними командами, допомагаючи покращувати мовні моделі штучного інтелекту. Qualifications - Українська мова є для вас рідною або ви володієте нею на рівні, близькому до рівня носія. - Ви уважні до деталей і маєте відмінні навички письмової української мови. Requirements - Формат роботи: дистанційно з Німеччини, Польщі, Канади, США, Чехії, Бразилії, Італії, Великої Британії, Іспанії або Аргентини. - Мова проєкту: українська. Benefits - Оплата: 29 доларів США за годину. - Повністю дистанційна робота з можливістю самостійно обирати графік.

Role Description Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Qualifications - Minimum 2 years' experience in logistics, dispatch, operations or customer support, preferably within food delivery, transportation or eCommerce. - Excellent verbal and written English communication skills with the ability to remain calm under pressure. - Strong coordination, problem-solving and decision-making skills with the ability to manage multiple live cases simultaneously. - Proficiency using dispatch, CRM or ticketing systems together with Microsoft Office or Google Workspace. - Willingness to work rotating shifts, weekends and public holidays in a fast-paced, 24/7 operations environment. Requirements - Provide real-time operational support to delivery riders throughout the order lifecycle via chat, phone and messaging platforms. - Coordinate with riders, merchants and customers to resolve delivery delays, order issues and operational disruptions. - Monitor live deliveries, proactively identify risks and take corrective action to ensure timely order completion. - Support merchants with pickup coordination, order readiness and delivery-related enquiries. - Assist riders with app navigation, account enquiries, delivery procedures and technical troubleshooting. - Escalate complex operational, safety or customer issues to the appropriate internal teams. - Maintain accurate case records, monitor operational trends and contribute to continuous process improvements. - Achieve operational KPIs including delivery success, response times, rider satisfaction and service quality. - Document rider and merchant issues, requests, and operational concerns accurately for proper tracking and follow-up. - Assist with rider and merchant documentation, including onboarding records, updates, and other administrative requirements. Benefits - Competitive salary - Opportunity to shape the HR function of a rapidly growing BPO. - Work closely with a team of industry leaders who have successfully scaled BPOs in the past. - Career growth and development opportunities.

Role Description This role is accountable for Middle and Back Office application contract management portfolio and for ensuring we have a clear lifecycle plan for our applications so that we avoid them becoming end of life or out of support. You will manage contract renewals for these applications globally underpinning our Middle & Back Office platforms. The portfolio of applications will evolve to meet the needs and growth of the RS Group business across EMEA, APAC and the Americas. The role also provides hands-on operational oversight of managed service suppliers, ensuring contractual service obligations, SLAs and commercial commitments are met. What You Will Be Doing - Maintenance of the policies, standards and processes needed to support the contractual renewal process and working closely with Finance to ensure proactive budget forecasting. - Ensure that all supporting documents are executed in a timely manner to support the contract renewal framework. - Responsible for shaping Investment proposals, raising purchase orders and ensuring a consistent process for invoice approvals. - Budget management of the operating costs for Application services including being responsible for the monthly and annual forecasting of these budgets. - Responsible for the compliance and governance of managing vendor licence agreements & entitlements through our service partners covering usage, renewals & license rationalisation. - Responsible for the financial management and controls for the relevant contract costs including invoice approvals, and the identification and delivery of any appropriate service credits. - Collaborate with Service Design and Integration (SD&I), the application support partners, technology teams, PMO (Project Management office) to ensure contracts and financial data is captured, documented and correctly managed when new services are introduced into Middle & Back Office teams. - Support Keep the Lights program by working with the Technology Delivery teams to ensure these and any other projects requiring changes to Application services are successfully delivered to time, cost and quality. - Responsible for the effective management of financial data, knowledge, operating procedures etc. related to Middle & Back Office application services, and the maintenance of appropriate service catalogues or portfolios. - Identify and implement appropriate cost saving opportunities related to contract renewals. - Ensure that vendors provide quotes in a timely fashion, engaging procurement where needed to support contract renewal negotiations. - Initiate Continuous Improvement activities leveraging internal teams and external partners to reduce costs and bring greater efficiencies where possible, particularly where Transformation activities are within the service partners contract. - Maintain financial reporting for Middle & Back Office application services, aligned to IS&T standards. - Support the monitoring of supplier performance against SLAs, OLAs and contractual commitments, escalating issues to the Managed Services Manager where required. Qualifications - Excellent vendor management capabilities including experience of negotiating and managing contract renewals. - Strong verbal & written communication skills. - Management of budgets in excess of £5M and experience of managing to budget and evidence of driving successful cost savings initiatives. - Strong numerical skills, with the ability to analyse pricing, licensing metrics, and renewal forecasts accurately. - Excellent multitasking and organisational abilities, capable of managing multiple renewals, deadlines, and stakeholders simultaneously. - Possesses a continuous improvement mindset and can drive efficiencies with people, process and procedures. - Proficient in honouring, enforcing and maintaining corporate policies. Benefits - Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme). - Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership. - Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts. - Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values. Company Description We’ve been solving industry problems for over 80 years. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we’re a trusted partner to the world’s leading industries. We’re looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact.