Role Description Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Qualifications - Previous experience in an administrative assistant, office support, or construction administration role preferred. - Strong attention to detail with the ability to accurately manage documents, records, and financial information. - Proficiency in Microsoft Excel, including managing spreadsheets, data entry, formulas, and tracking information. - Strong organisational and time management skills with the ability to prioritise multiple tasks and deadlines. - Ability to accurately process invoices, timesheets, dockets, and supporting documentation. - Comfortable working with numbers, tracking costs, and maintaining accurate records. - Good written and verbal communication skills with the ability to work effectively with site teams and office staff. - Ability to work independently, follow processes, and maintain confidentiality of company information. Requirements - Provide day-to-day administrative support to the construction team, including organising documents, coordinating information, and assisting with general office tasks. - Collect, review, and organise supplier, contractor, and site dockets to ensure records are accurate and complete. - File and maintain construction documentation, including dockets, invoices, timesheets, and project-related paperwork. - Track billable hours, labour records, and project-related costs, ensuring information is accurately recorded and allocated. - Match billable hours and supporting documentation against invoices to assist with accurate billing and cost tracking. - Perform data entry tasks, including updating spreadsheets, entering project information, and maintaining internal records. - Assist with maintaining organised digital and physical filing systems to support efficient project administration. - Liaise with internal teams, contractors, and suppliers to collect information and ensure administrative processes run smoothly. Benefits - Competitive salary - Opportunity to shape the HR function of a rapidly growing BPO. - Work closely with a team of industry leaders who have successfully scaled BPOs in the past. - Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Let's do great things together! This is a remote position.

Role Description We are looking for a detail-oriented and experienced GoHighLevel (GHL) Administrator to manage, optimize, and maintain our GoHighLevel CRM platform. The ideal candidate will have hands-on experience with CRM administration, workflow automation, funnel building, email and SMS marketing, pipeline management, and system integrations. This role is responsible for ensuring our GHL platform supports efficient sales, marketing, and customer relationship management processes. - Administer and maintain the GoHighLevel (GHL) CRM platform. - Build and optimize sales funnels, landing pages, websites, and forms within GHL. - Create and manage workflows, automations, email campaigns, SMS campaigns, and appointment reminders. - Configure and maintain sales pipelines, opportunity stages, calendars, and user permissions. - Integrate GHL with third-party applications using Zapier, Make.com, APIs, and other automation tools. - Import, clean, segment, and manage contact databases. - Monitor CRM performance and troubleshoot technical issues. - Create dashboards and generate reports on lead generation, sales, and marketing performance. - Support marketing and sales teams by implementing new campaigns and automation processes. - Ensure data accuracy, CRM best practices, and platform security. - Stay up to date with new GoHighLevel features and recommend process improvements. - Document workflows, automations, and system configurations. Qualifications - Minimum of 3 years of hands-on experience administering GoHighLevel (GHL). - Strong knowledge of CRM administration, automation, and workflow design. - Experience building funnels, landing pages, websites, and forms in GHL. - Proficiency in email marketing, SMS marketing, and lead nurturing campaigns. - Experience integrating GHL with third-party platforms using Zapier, Make.com, webhooks, or APIs. - Strong analytical and problem-solving skills. - Excellent organizational skills and attention to detail. - Ability to manage multiple projects and meet deadlines. - Strong written and verbal communication skills. - Ability to work independently in a fully remote environment. Requirements - Experience with Facebook Lead Ads, Google Ads, and other lead generation platforms. - Familiarity with Stripe, Twilio, Mailgun, Calendly, Google Workspace, and other business tools. - Experience with HTML/CSS is a plus. - Knowledge of sales pipelines, customer lifecycle management, and digital marketing. - Experience supporting agencies or service-based businesses. - Experience working with remote international teams. Benefits - Fully remote work environment. - Flexible working hours. - Competitive compensation based on experience. - Opportunity to work with a growing international team. - Exposure to advanced CRM automation and digital marketing technologies. - Career growth and professional development opportunities.

Role Description Die FresuCare AG - Tochtergesellschaft von Fresenius Kabi (Schweiz) AG – engagiert sich als spezialisierter Homecare-Provider in der klinischen Ernährung. Im Sinne unseres Leitgedankens «caring at home» begleiten wir unsere Patientinnen und Patienten ganzheitlich beim Übergang vom Spital nach Hause. Für eine temporäre Unterstützung bis Ende 2026 suchen wir per sofort oder nach Vereinbarung eine motivierte und serviceorientierte Persönlichkeit als Mitarbeiter:in in der Patientenversorgung/Administration (FresuCare AG, 80% (m/w/d)). Nach einer sorgfältigen Einführungsphase organisieren Sie Ihre Tätigkeit im Bereich der klinischen Ernährung selbständig von zu Hause aus. Zu Ihren Hauptaufgaben gehören: - Telefonische Betreuung unserer Kund:innen und Patient:innen zuhause und in Pflegeheimen - Betreuung von Patient:innen mit klinischer Ernährung inklusive regelmässiger Follow-up Gespräche, Entgegennahme von Bestellungen sowie Erfassung der Aufträge im Webshop - Ansprechpartner:in für HCPs bei produktbezogenen sowie versicherungstechnischen Fragestellungen rund um die klinische Ernährung - Sicherstellung einer optimalen Versorgung und Belieferung von Patient:innen mit klinischer Ernährung - Ansprechpartner:in für administrativen Fragen im Zusammenhang mit der Patientenversorgung - Enge Zusammenarbeit und regelmässiger Austausch mit den Fachspezialist:innen von FresuCare, dem Customer Service sowie dem Versicherungsmanagement Qualifications - Abgeschlossene Ausbildung als FaGe (Fachfrau/-mann Gesundheit EFZ) oder MPA (Medizinische Praxisassistentin EFZ) sowie idealerweise mehrjährige Berufserfahrung in diesen Bereichen - Erfahrung mit den betrieblichen Abläufen im HomeCare-Umfeld - Starke Kunden- und Teamorientierung sowie ausgeprägte Kommunikationsfähigkeit - Hohe Leistungsbereitschaft, Flexibilität und Belastbarkeit - Strukturierte Arbeitsweise und gute EDV-Anwenderkenntnisse (MS Office, CRM) - Sehr gute Deutschkenntnisse Benefits - Home Office und flexible Arbeitszeiten - Eine vielseitige Tätigkeit mit Entwicklungspotential - Eine sorgfältige Einarbeitung und die kompetente Unterstützung der Kolleginnen und Kollegen - Ein aufgestelltes, motiviertes Team mit wertschätzender Arbeitskultur - Attraktive, moderne Anstellungsbedingungen - 6 Wochen Ferien ab dem 40. Lebensjahr, attraktive Sozialleistungen und Mobilitätspaket

Role Description This is a remote position. Our client operates within the commercial property sector, servicing high-end prestige commercial clients. They deploy field engineers to conduct site inspections, assessments and repair works across premium commercial environments. This role sits at the centre of their operations, coordinating between head office, field engineers, tenants, occupiers and clients to ensure jobs progress efficiently and every client touchpoint reflects the standard their client base expects. Key Responsibilities: - Engineer Coordination & Logistics - Process and coordinate incoming works orders via Fixflo and Dwellant, entering them onto the system accurately. - Create tasks for engineers based on works or quotation requests. - Undertake daily engineer calls to run through diaries, ensure all tasks are understood and address any potential issues before a visit. - Manage day-to-day engineer logistics including parking requests, ad-hoc parts requests, access issues and other on-the-day challenges. - Liaise with clients to organise keys, access, information or anything else required to fulfil their request. - Communicate job progress updates and completion reports to clients throughout. - Tenant & Occupant Communications - Process occupant and tenant communications professionally and promptly. - Respond to, book and reconfirm occupant site visits and send reminders. - Answer incoming calls from staff, tenants and clients, assisting with their requests using available company software platforms. - Send and respond to emails, as well as text and WhatsApp messages via CRM integrations. - Client & Stakeholder Management - Act as a first point of contact for high-end commercial clients, communicating with professionalism, warmth and discretion. - Upload reports and invoices to client portals such as Fixflo and Dwellant, or send pre-generated invoices via the CRM system. - Use company AI platforms to create basic job reports for clients and submit them for review by the head office team. - Manage expectations clearly and handle queries and issues calmly and proactively. - Financial Administration - Process supplier invoices, adding cost data to the relevant jobs and ensuring supplier costs match original quotes. - Set up payments to suppliers on the company pay platform, subject to head office review and approval. - Input correct engineer times to jobs, ensuring figures are accurate and in line with pre-approved amounts. - Review overdue client accounts and send reminder emails and copy invoices. - View and allocate certain incoming payments from the bank feed report. - Process incoming client account requests, allocate terms and submit for approval. - CRM & Systems Administration - Update and manage tenant contact details, property manager details and client account data including addresses, emails, phone numbers, site details and occupant information. - Maintain real-time updates within the CRM system across all active jobs. - Work across internal systems including CRM, Notion, Slack and Outlook. - Work across external platforms including fleet trackers, live dash cams, certificate systems, basic accounting platforms, payment systems and parking systems. - Other general CRM administration and office-related duties as required. - Compliance & Contractor Records - Source parts and materials for jobs, working with suppliers to obtain quotes, negotiate pricing, process orders and arrange delivery. - Create, update, manage and maintain staff and contractor compliance records. Qualifications - Minimum 3 to 5 years of experience in a similar operations, administration or field service coordination role. - Strong operational administration and coordination experience. - Exceptional written and verbal communication skills in English. - Highly organised with excellent attention to detail. - Confident managing multiple stakeholders simultaneously. - Experience working with CRM systems and digital platforms. - Basic finance knowledge – credit control or accounts administration exposure advantageous. - Technically confident and adaptable to new systems. - Experience in a property, facilities management or field service environment is advantageous. Personal Attributes - Polished, articulate and professional in all communications. - Service-driven with a concierge mindset – this is a premium client environment. - Discreet and trustworthy. - Proactive and solutions-oriented – does not wait to be told. - Calm under pressure and able to manage competing priorities. - Able to operate independently and with confidence during UK business hours. Hardware Requirements - Computer or laptop with stable performance. - Reliable ADSL/Fibre internet (minimum 50 Mbps). - Headset compatible with VOIP systems. - Anti-virus installed. - UPS/Backup power for load shedding. Benefits - Working hours: Monday to Friday, 9am – 6pm UK time. - This is a remote contracted role. There is no paid annual leave included in this arrangement. - UK bank holidays are observed and will not be working days.