Role Description As a Customer Accounts Specialist, you are primarily responsible for rent collection, delinquency notices, resident communications, and accounts payable for an assigned group of 6-8 conventional and student housing communities within the Cardinal Group portfolio. This role is part of Cardinal Group’s new centralized services team and work may be performed remotely or at our HQ office in Denver, CO. Although your role may be remote and reports to the centralized services leadership team, you will work closely with the onsite team members to provide consistently excellent customer service to our future and current residential customers. Essential Responsibilities - Manage the automated issuance of rent reminders and delinquency notices to residents at all assigned communities. - Initiate phone and email communications with delinquent residents and any co-applicants or guarantors. - Support future and current residents with ledger discrepancies and the posting/removal of charges at the direction of the Community or Portfolio Manager. - Provide resources for payment plans and rental assistance programs where applicable. - Issuance of move-out statements to vacating residents. - Processing of community accounts payable and accounts receivables, including the posting of all purchase orders and invoices for assigned communities. - Oversee the vendor credentialing process for new and unregistered vendors through our credentialing platform, OpTechnolgy. - Submission of expense reclassifications and accruals as directed by the property accounting team for monthly financial reporting. - Assist community teams with lease and charge audits. - Offer efficient and courteous responses to all resident and community requests. - Pursue educational opportunities and developmental growth opportunities. - Other responsibilities as assigned or required based on the needs of the business. - Participates in Cardinal U training as required. Qualifications - 3 - 5 years of experience in property management. - 1 - 2 years of experience with property-level accounting and resident account management. - High school diploma or GED equivalent is required; a bachelor’s degree preferred. - Maintains a consistent level of professional customer service. - Excellent written communication skills, especially short form for easily digestible with pointed, relevant information. - Demonstrated ability to pay close attention to details and perform tasks with consistent accuracy. - Working knowledge of Yardi / Entrata is preferred. - Ability to thrive in a fast-paced environment and manage multiple projects simultaneously. - Ability to embody the Cardinal Culture and Cardinal Core Values every day. Requirements - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - Incumbents primarily work in an office environment but may also have frequent exposure to outside of apartment buildings and in all areas of the property including amenities. - Frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. - While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle, or feel and talk or hear. - The employee regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. - The employee is often required to sit. - Incumbents must be able to physically access all exterior and interior parts of the property and amenities. - Must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind, and sleet. - The employee must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. - Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Routine local travel may be required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. - Overnight travel required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time. Benefits - Salary range is $21-$24 per hour plus bonus potential. - Eligible to participate in the company benefits plan. - Health, vision, dental, and pet insurance. - 401(k) retirement plan. - Student loan assistance. - Licensing and continuing education reimbursement. - Parental leave. - Housing allowances or gifts.

Role Description Are you a driven and multilingual professional with a passion for sales and customer service? GenePlanet, a leading EU-based biotech company specializing in preventive genetic tests, is seeking a dynamic Contact Center Manager to join our growing team. In this role, you will be pivotal in driving sales through effective phone communication and ensuring a seamless, positive patient experience. You will manage our contact center operations, focusing on converting online leads and providing outstanding support. - Drive Sales: Proactively contact and qualify online leads to generate sales of GenePlanet's medical tests. - Patient Coordination: Efficiently organize and schedule blood collection appointments, ensuring a smooth patient journey. - Exceptional Customer Service: Provide prompt and effective support, addressing patient inquiries and resolving issues with empathy. - Performance Analysis: Monitor and analyze contact center performance, identifying opportunities for optimization. - Marketing Collaboration: Provide valuable feedback to the online marketing team based on patient interactions and market insights. - Strategic Input: Collaborate with the marketing team to refine lead generation strategies and enhance customer engagement. - Market Intelligence: Communicate key market information to the marketing team to inform strategic decisions. Qualifications - Sales-oriented mindset with a focus on achieving results. - At least 2 years of experience working in sales/customer service, preferably in a contact center environment. - Fluency in English and Lithuanian. - Medical background is a plus. - Marketing knowledge is a plus. - Strong communication skills. - Excellent organizational and time-management abilities. - Ability to work independently and as part of a team. Benefits - Competitive salary and performance-based bonuses. - Opportunities for professional growth and development within a leading biotech company. - A dynamic and supportive work environment. - The opportunity to work in an international environment.

Role Description Application Support Specialist (100% Remote – U.S.) - Support enterprise-level access control, video surveillance, and integrated security systems used across global environments. - Work from anywhere in the U.S. with company-provided equipment. - Be the go-to expert ensuring mission-critical security systems are running flawlessly for customers. - Gain hands-on experience with top platforms like Genetec, Lenel/S2, ProWatch, Avigilon, Milestone, and more. - Join a highly technical, customer-focused team known for delivering excellent service. Qualifications - Advanced experience with Access Control Systems (Lenel, Genetec, ProWatch, AMAG, Software House, etc.) - Video Management Systems (VMS) experience (Milestone, Genetec, Avigilon, Exacq, etc.) - Burglar alarm programming & troubleshooting experience. - Strong technical troubleshooting skills with a root-cause mindset. - Ability to clearly communicate with customers and technical teams. - Knowledge of networking fundamentals. - Certifications in security systems or related tech are a big plus. Requirements - Support and maintain enterprise security systems (access control, CCTV/VMS, burglar alarms). - Troubleshoot and resolve complex system issues, identifying true root causes. - Program and configure access control and alarm systems. - Partner with customers and field technicians to ensure fast, effective resolutions. - Optimize system performance to ensure reliability and uptime. Benefits - Medical, dental & vision. - Critical Illness, Accident, and Hospital coverage. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Company Description We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

Role Description Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues. Qualifications - High school diploma or equivalent - Typically has a minimum of nine months of Contact Center customer service training/experience - 18 months of prior customer service or related experience - Successfully completed specialized skill training Requirements - Effective problem-solving and negotiation skills - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Proven time management skills and ability to multitask - Experience interacting positively with unsatisfied customers - Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications Benefits - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law