Neighborly® logo
Neighborly®

Your Hub For Home Services

Client Integrations Specialist

GeneralGeneralFull TimeRemoteSeniorTeam 1,001-5,000Since 2019H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

2 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Client Integrations Specialist

Neighborly®

• Serve as a guide to new owners through initial onboarding and training including software, brand standards, sales, and customer service processes • Ensure all internal and external set up and testing is completed successfully for starting service • Have a deep understanding of solutions available in our call center application and how those apply to each brand and franchise office uniquely • Assist in determining the franchise owner’s needs for a successful selling and/or scheduling solution • Assist in the retention of existing franchise owners by suggesting and implementing solution-based account settings • Act as a key facilitator for the introduction and training of new CaN features and solutions, ensuring a smooth adoption by franchise owners

Job Requirements

  • A minimum of five (5) plus years of relevant business, industry, or system experience
  • Extensive knowledge of standard software including, but not limited to, Adobe, Word, Excel and PowerPoint
  • Task oriented, detail oriented, process driven, relational, possesses poise, comfortable presenting
  • Ability to make decisions or recommendations for changing, interpreting, or developing important policies or programs, then executing against that
  • Business Acumen
  • Ability to hold people accountable
  • Outstanding communication skills
  • Mastery of MS Office
  • Problem solving
  • Sense of humor

Benefits

  • Equity and annual bonus opportunities
  • Paid time off
  • Paid holidays
  • Recess breaks
  • wellness programs

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