• Manage leadership and team calendars. • Schedule client meetings and internal calls. • Coordinate workshops and Zoom sessions. • Handle light personal scheduling tasks (travel, appointments). • Answer inbound calls and route appropriately using RingCentral. • Make outbound calls to clients and prospects in a conversational, non-sales manner. • Respond to client emails and inquiries promptly and professionally. • Maintain consistent follow-up processes. • Update and manage records in Salesforce. • Maintain accurate notes, client statuses, and task tracking. • Organize Gmail and Google Drive files. • Ensure documentation and communications are logged properly. • Manage Instagram and Facebook inboxes. • Respond to inquiries and messages (no graphic design required). • Maintain professional and consistent brand communication. • Execute established workflows and SOPs. • Support team members with organization and task tracking. • Ensure processes are followed and deadlines are met.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Our Professional Service Specialist (PSS) works side by side with our Sales teams and plays a critical role in the deployment of services for our most strategic accounts. The PSS have a strong understanding of the product and are able to set up, upgrade, and get the most out of our hardware and software solutions. Ideal candidate is someone who is passionate about our products, can understand the needs of our customers and can come up with creative solutions by thinking outside the box. Job Description What will you get to do: Setup deployments (Avigilon Alta) either on-site or remotely from the ground up based on customer requirements in the most effective and efficient manner. Preferred Qualifications: 4-5 years of relevant experience in an IT environment with a Bachelor's Degree or Diploma/Certificate in Computer Science, Engineering, or a relevant software/computer related field is considered an asset -OR- minimum 7 years of relevant experience, additional prior vocational or technical education will be considered an asset. Certifications such as, but not limited to: CCNA, CCNP, MCSA, MTA, LFS, MCSE, CompTIA A+. 3+ years of relevant field experience in a VMS/Access control environment Strong knowledge in networking and system design. Experience working with Physical Security VMS, DVR, NVR, Cameras, Encoders, POE, POS, Access Control and other industry specific technologies. Experience with Milestone, Genetec, Exacq, Avigilon, Axis, Hikvision, OpenPath, Feenics, HID, Phoenix and other industry players is a plus. Experience deploying a VMS and cameras from the ground up. Understanding of network and POE requirements for physical security. Knowledge and recent experience with programming and APIs is preferred. Demonstrate and articulate a strong understanding of troubleshooting logic and steps to resolution. Develop a strong understanding of Motorola Solutions Video and/or Access Control products Strong problem solving, organizational and analytical skills with demonstrated ability to resolve customer issues in the shortest time with the highest quality. Well developed interpersonal communication (written and oral) skills with the ability to document and explain complex technical problems and solutions to customers of all skill levels. Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates and manage customer expectations and handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders. Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction. Excellent presentation skills. Technical Proficiencies: IP networking: routers, firewalls, wireless technologies, RTP, TCP/IP, UDP, IGMP and Multicasting Installing, configuring, and troubleshooting various operating systems, software, and hardware. Proficient at navigating and understanding both Wireshark and Powershell or equivalent tools.  Able to access and Navigate Dell IDRAC and HP ILO OSs. Additional Expectations: Flexible working hours and shifts. 50% traveling to be expected. Must have a current, valid driver's license. Must have a valid Passport and be able to travel between countries in North America. Target Base Salary Range: $100.000-$110,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Required Skills: High School diploma, Technical Certificate, or Bachelor's degree in Engineering, IT, or Technology, or 5 years of experience working in an IT, and Technology environment required. Legal authorization to work in the U.S. Employer work permit sponsorship is not available for this position. #LI-JM3 #LI-REMOTE Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a remote opportunity requiring routine travel to various healthcare provider locations throughout the southwestern United States. Candidates located in the southwestern United States are encouraged to apply. Since our founding in 1853, Sheppard Pratt has been transforming care and leading the way, creating a mental health continuum that advances the field on a national level. We are seeking a motivated and dedicated individual to play a crucial role in fostering and expanding community and professional relationships, drive referral development, and increase awareness of available resources throughout Sheppard Pratt. - Identifying and developing relationships with community partners to promote Sheppard Pratt programming. - Developing marketing initiatives specific to special events, conferences, workshops, and outreach events. - Establishing and maintaining effective referral resources to support business programming and ensure community access to services. Job responsibilities will require extensive travel, about 75% of work time. Qualifications - A bachelor’s degree in marketing, communications, or healthcare-related field and 3 years of marketing outreach experience. - A high school diploma or GED and 5 years of marketing outreach experience. - A driver’s license and access to a vehicle during work hours. Benefits - A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation. - Comprehensive medical, dental and vision benefits for benefit eligible positions. - 403b retirement match. - Generous paid-time-off for benefit eligible positions. - Complimentary Employee Assistance Program (EAP). - Generous mileage reimbursement program. Company Description Sheppard Pratt’s mission-driven culture offers an environment where you can explore what motivates you both professionally and personally. Impact opportunities include hospitals, special education schools, residential programs, outpatient centers, and more. Through continuing education, tuition reimbursement, and career development programs, Sheppard Pratt will team with you to facilitate growth opportunities that put your purpose to work.

• Support clients with travel planning and reservations. • Provide clear, professional communication. • Resolve client issues promptly. • Attend ongoing training and webinars. • Collaborate with team members for quality service.