• Collaborate with attorneys and legal team members to ensure efficient case management. • Request, organize, and maintain medical records and supporting documentation. • Draft correspondence and legal support documents. • Support lien tracking and documentation processes. • Assist with case file management and document organization. • Follow up with clients, providers, insurance companies, and other parties as needed. • Provide administrative and legal support for pre litigation personal injury cases.

Role Description The Manager, Legal and Deficiency Recovery owns all legal and compliance gates, including eligibility for legal escalation, consumer contact standards, vendor oversight, and outside counsel management. This is a build role creating a structured post charge-off recovery program from scratch, turning currently uncollected balances into meaningful returns. This is not a practicing attorney role; external counsel handles legal action. This role leads the compliance framework, ensures all consumer interactions are legally sound, and builds the program with speed and autonomy. What you will do: - Post Charge-Off Recovery Program - Design and own the qualification criteria for legal escalation of accounts with a defiance balance. - Maintain the controlled file and validate routing through periodic audits. - Monitor the legal escalation pipeline and maintain the compliance log. - Review and approve all settlement letter content for compliance with FDCPA and state laws. - Review and approve deficiency collection contact scripts and settlement authority structures. - Own legal and compliance reporting within the collections KPI package. - Prepare quarterly Board updates on the post charge-off program. - Regulatory and Compliance - Complete FDCPA and UDAAP reviews of consumer-facing components. - Build and maintain a state-by-state legal viability map for deficiency collections. - Ensure deficiency collection approaches are anchored to loan attributes. - Manage bankruptcy filings across the portfolio. - Ensure SCRA compliance for servicemember accounts. - Coordinate responses with compliance on CFPB inquiries and consumer complaints. - Build and deliver compliance training for post charge-off staff. - Vendor and Outside Counsel Oversight - Vet all third-party collection agencies before account placement. - Own the ongoing agency compliance program and conduct regular call audits. - Oversee third-party BPO partners working post charge-off accounts. - Lead outside counsel evaluation and selection for the legal escalation pipeline. - Review vendor contracts before execution. - Policy, Process, and Cross-Functional Work - Write and maintain all policies and procedures for the post charge-off collections program. - Manage active collections-related litigation in coordination with outside counsel. - Identify process gaps that create legal exposure or leave recovery on the table. - Serve as the legal and compliance resource for daily questions from collection agents. - Hire and develop direct reports as program volume increases. Qualifications - 5 or more years of experience in legal operations, compliance management, or collections oversight within consumer lending, auto finance, or a third-party collection agency. - Demonstrated historical career stability. - Experience in non-prime or subprime auto lending. - Working knowledge of FDCPA, UDAAP, and applicable state consumer protection laws. - Experience managing bankruptcy filings and handling SCRA compliance. - Has managed outside counsel relationships. - Has worked in or alongside a deficiency recovery operation. - Able to read and interpret collections performance data. - Bachelor's degree required; JD, paralegal certification, or CRCM preferred but not required. Strongly Preferred - Has designed, built, or led a post charge-off deficiency recovery program. - Has managed legal collections activity across multiple states. - Has built or administered an agency compliance monitoring program. - Background at a non-prime auto lender or servicer. Benefits - Generous salaries and competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave, and more). - Paid vacation and 401(k) match. - Tuition reimbursement and social activities. - Monthly lunches and a robust employee recognition and talent development program.

Legal Assistant - Trial & Defense Location: Los Angeles, CA Job Description: Clyde & Co US LLP seeks a legal assistant with 7+ years of experience to provide excellent secretarial and administrative support to our trial and litigation team. The ideal candidate will be comfortable working in a paperless environment and will tailor to the unique support needs of each attorney while ensuring the smooth running of the group and department as a whole. Key Responsibilities - Provide legal and administrative support to a team of attorneys - Create, prepare, proofread, and amend high volume complex legal documents, pleadings, including table of contents and table of authorities, letters and emails - File pleadings with state and federal courts using various means, including electronic court filing systems. - Calendar maintenance, such as scheduling hearings, briefing schedules, discovery deadlines, depositions, meetings, and knowledge of civil and federal court deadline filing dates, court rules, and procedures - Prepare for and assist in trials - Assist Paralegals in organizing case files and records maintenance - Assist with travel arrangements upon request including car, hotel and airfare reservations, and complete attorney monthly expenses to accounting - Administrative work, including billing, correspondence, invoices and reporting to clients Essential Skills & Experience - 7+ years of previous experience as a litigation/trial legal assistant or secretary - Must have legal experience, including filing with state and federal courts. - Strong work ethic, organizational, interpersonal, and communication skills are essential. - Ability to think ahead; to follow written and verbal instructions, strong skills in writing, researching, and organization/flexibility and Teamwork. - Intermediate proficiency of Microsoft Word, Excel, and PowerPoint - Previous experience with File site or iManage filing systems - Creative problem solver who takes initiative to accomplish tasks with a minimal level of supervision. - Exceptional attention to detail and high proficiency in proofreading - Ability to handle confidential information with discretion and work with professionals inside and outside the firm. Why Join Us? At Clyde & Co, we believe in supporting your professional growth while ensuring you have the flexibility and benefits you need to thrive. Here’s what you can look forward to: - Hybrid Work Flexibility – Enjoy a perfect balance between remote and in-office work. - Flexible Paid Time Off – Accrue 20 days of paid time off and 11 firm paid holidays. - Referral Rewards – Earn generous bonuses for introducing talented colleagues to our team. - Mentorship & Career Growth – Access strong mentorship, global training programs, and career development support. - Engaging Culture – Participate in exciting social events, volunteer and community service initiatives, and professional development opportunities. - Inclusive Parental Leave – Six months fully paid, for all parents regardless of gender or path to parenthood. - Comprehensive Health Benefits – Medical, dental, and vision coverage for you and your family. - Robust Disability Coverage – Comprehensive short-term and enhanced long-term disability plans. The pay range for this position is $90,000-$105,000. The range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This is the job description as constituted at present; however the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business. Clyde & Co will consider for employment qualified applicants with criminal histories or arrest and conviction records in a manner consistent with the requirements of FCIHO and the San Francisco Fair Chance Ordinance. The Firm When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. Our Commitment Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process. A Note on Privacy Please take a moment to read our privacy notice. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice. This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.

• Prepare, edit, format, and proofread complex legal documents. • Create and update Tables of Contents (TOCs), Tables of Authorities (TOAs), pleadings, briefs, and other legal filings. • Convert, format, and troubleshoot documents across multiple platforms and applications. • Provide helpdesk support for document-related and software application issues. • Assist attorneys and staff with document production requests and technical questions. • Maintain a high level of accuracy and quality while meeting strict deadlines. • Communicate professionally and effectively with attorneys, staff, and management. • Stay current with technology and software enhancements to serve as a firm resource for document preparation best practices. • Provide general administrative and office support as needed.