Role Description This individual will process expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures. - Travel & Expense document review, 100% audit - Maintains full working knowledge of the Concur Travel System and the Web Travel System - Demonstrates/explains use of the system to customers - Ensures that submissions are in compliance with University, State, and Federal policies Campus Support: - Responds promptly and accurately to customers on policy and procedure questions - Communicates accurately and clearly to customers through both written and verbal response - Engages higher-level staff or supervisor as needed to assist and respond to customers - Serves as a subject matter expert on policy and procedure - Maintains productive and collaborative work relationships with team members and customers Work Schedule: Monday – Friday; 40 hours/week (remote) Company Description

Role Description Talent Point is hiring a VMS Program Manager to own and operate our vendor management system (VMS) program end to end. You'll manage the day-to-day performance of the program, lead a small team, and serve as the primary point of contact between Talent Point, our clients, and supplier partners. This is a fully remote role open to candidates located anywhere in the United States, with travel (approximately 50%) for client and vendor visits. - Own end-to-end administration and performance of the vendor management system (VMS) program, ensuring service levels, compliance, and reporting standards are met. - Directly manage and develop a team of employees, setting goals, providing coaching, and overseeing day-to-day workflow. - Serve as the primary escalation point for vendor and client issues, resolving conflicts and driving continuous improvement. - Build and maintain strong relationships with staffing suppliers, ensuring compliance with program requirements, rate cards, and service level agreements. - Analyze program data and reporting (fill rates, time-to-fill, spend, compliance) to identify trends and recommend improvements. - Partner with clients to understand hiring needs and ensure the VMS program meets workforce goals. - Travel occasionally (~50%) for on-site client meetings, vendor reviews, and program business reviews. Qualifications - Minimum 2 years of experience in vendor management, MSP/VMS programs, staffing, or a closely related field. - Proven experience overseeing or managing employees. - Strong communication, negotiation, and relationship-management skills. - Comfort working with data and reporting to drive decisions. - Ability to work independently in a fully remote environment. - Must be authorized to work full-time in the United States. - Willingness and ability to travel approximately 50% of the time. Benefits - Fully remote role, work from anywhere in the U.S. - A growing team where you'll have real ownership over a program and a team. - Opportunity to shape process and strategy, not just execute it.

• Lead delivery of multi-workstream professional services engagements for large and strategic customers, maintaining a consistent focus on measurable customer outcomes and business value realization throughout the program lifecycle • Build strong relationships with customer stakeholders, including executive leaders, program and project managers, engineering, development, and security teams • Develop and apply a delivery methodology that uses agile and project management best practices, and communicate how the methodology will be used throughout the program • Create and continuously communicate program roadmaps, dependencies, milestones, and deliverables across connected projects • Manage stakeholder expectations and secure approval on major milestones, decisions, and delivery plans — including proactive identification and mitigation of risks that could impact delivery timelines, scope, or customer outcomes • Define program strategy, including business justification, expected benefits, in-scope and out-of-scope work, timelines, schedules, resources, stakeholders, and success criteria • Establish core program structures such as RACI charts, work breakdown structures, communication plans, and escalation paths • Develop and maintain revenue forecasts for assigned programs, partnering with Engagement Managers to track actuals against plan, flag variances early, and support accurate business reporting • Lead change management activities across programs, including identifying organizational impacts, developing adoption plans, and ensuring customers are prepared to sustain the outcomes delivered • Work closely with Engagement Managers and Delivery Managers to support program scoping, review delivery assumptions, and help improve project management processes through quarterly initiatives

Role Description Mattermost is hiring a GRC Manager to own and modernize our governance, risk, and compliance program across both federal and commercial markets. This is a program-ownership role for someone who brings a modern, engineering-led approach to compliance — harnessing GRC engineering and AI to reduce manual effort and scale our programs. You will own Mattermost's compliance posture end to end, accountable for our federal readiness and commercial certifications, and you will modernize how we run them: automated, continuously monitored, and AI-native. You will do the hands-on compliance work while coordinating across internal stakeholders in engineering, infrastructure, and IT who implement controls, the external auditors who assess them, and the customers whose trust rests on the outcome. As the program scales, you will grow and lead the team behind it. What You'll Do - Own and modernize Mattermost's compliance programs across federal and commercial markets - Lead readiness, certification, and surveillance cycles across both programs - Operate the risk management program end to end — from identification and assessment through treatment and acceptance - Own the third-party and vendor risk management program, including security assessments and supply chain risk - Apply GRC engineering and automation to replace manual evidence collection with continuous controls monitoring - Build AI-native workflows to accelerate and improve the quality of recurring compliance work - Maintain the control library, system security plans, POA&Ms, and policies - Coordinate external audits from scoping through remediation - Accelerate deal cycles by owning customer security questionnaires, trust center content, and reusable compliance artifacts - Grow and lead the GRC team as the program scales Qualifications - Bachelor's degree in computer science, information security, or related field — or significant professional GRC and compliance experience - Proven senior-level experience in governance, risk, and compliance, security compliance, or IT audit, including direct ownership of a certification or authorization program - Experience with U.S. Federal standards including CMMC and NIST series (800-171 / 800-53) - Experience with ISO 27001 and SOC 2 Type II - Experience operating a formal risk management program - Experience running a third-party and vendor risk management program - Experience owning customer-facing security assurance, including security questionnaires and trust center content - Working knowledge of security controls for cloud environments (AWS, GCP, and/or Azure) - Excellent written and verbal communication skills Nice to Have - Professional GRC certifications such as CISA, CRISC, CISM, CISSP, or CIPP - Experience working with AI platforms such as Claude, OpenAI, or Gemini - Experience with compliance automation tooling such as Vanta or Drata, and continuous controls monitoring - Direct experience applying AI or LLM-based workflows to GRC tasks - Proficiency in no-code automation or scripting languages - Past success in critical infrastructure industries including defense, cybersecurity, communications, or manufacturing How Success Is Measured - CMMC Level 2 gap assessment and readiness roadmap delivered within first 90 days - SOC 2 Type II and ISO 27001 audit cycles completed on time without slippage - Manual evidence collection replaced with automated, continuously monitored controls - Customer security questionnaires and trust center content maintained to unblock deal cycles - GRC team grown and operating as a scalable, program-driven function Benefits - Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration - Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership - Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration - AI-forward environment: We actively adopt and build AI-enabled workflows — you'll work with and on cutting-edge tooling - Unique scope: Own the compliance program end to end across both federal and commercial markets at a high-growth Series B company Compensation Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions. Target Salary Range: $139,254-$168,318 U.S. Eligibility & Compliance This role requires U.S. citizenship. Candidates must be located in the United States and eligible to obtain and maintain a U.S. government security clearance. EEO Statement Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.