• The Business Process Lead Consultant is responsible for aiding in or leading the development and implementation of complex consulting projects. • This position represents the business area in strategic planning activities and provides recommendations based on best practice benchmarking, data analysis and forecasting. • This role consults with clients to identify current and future business needs of large scale complex end-to-end processes. • This individual provides oversight for research, design, build, testing, deployment, analysis, administering, and maintaining environments.

• Oversee day-to-day business operations to ensure smooth and efficient processes across departments. • Identify, design, and implement process improvements to enhance efficiency, productivity, and quality throughout the organization. • Ensure business operations comply with industry regulations and company policies, maintaining high standards of quality and integrity. • Contribute to the development and execution of strategic plans that support business growth and operational excellence. • Collect, analyze, and interpret data to identify trends and insights that inform business decisions and drive operational improvements. • Lead and manage project management activities, including planning, execution, and monitoring of projects to ensure timely and successful completion. • Oversee budgeting, forecasting, and financial planning activities for the operations department. • Work closely with cross-functional teams, including finance, sales, marketing, and product development, to support business operations and align on strategic goals. • Conduct market research to stay informed about industry trends, the competitive landscape, and emerging technologies relevant to the healthtech sector. • Lead initiatives that promote continuous improvement and operational excellence within the organization. • Maintain detailed documentation of processes, procedures, and analysis to ensure transparency and knowledge sharing within the team. • Collaborate with the Talent team to actively engage in the hiring and recruitment process, including but not limited to participating in interviews. • Leverage industry networks and expertise to identify and attract top talent that aligns with the company's objectives and values. • Provide guidance and mentorship to team members within your department and across diverse functions. • Collaborate with the Talent team to actively engage in the hiring and recruitment process, including but not limited to participating in interviews. • Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues. • Availability to work occasional weekends and overnight hours as needed.

• Build and run the partnerships pipeline for Jerry's new product lines, from initial outreach through signed agreement and successful onboarding. • Lead insurance carrier and partner conversations independently - qualifying partner fit, understanding what each partner needs, structuring the right value proposition for each, and running the process to close. • Design creative deal structures for partners who won't fit a standard path. If the obvious approach gets a no, you figure out what alternative arrangement unlocks the relationship. • Own partner success post-close — work with internal teams to make sure new partners ramp, stay engaged, and become long-term relationships rather than one-time transactions. • Contribute to vertical strategy — your ground-level view of what partners will and won't accept feeds directly into how we sequence and structure new product bets.

• Own the project plan and recurring cadence for the Marketing budget cycle, including planning, tracking, and reporting milestones against time, scope, and budget constraints. • Coordinate inputs from stakeholders across Marketing, Finance, and Procurement; drive deadlines and dependencies. • Identify and proactively manage risks, dependencies, and changes to scope, schedule, or budget. • Maintain project documentation, status reporting, and budget cycle artifacts to ensure visibility for stakeholders. • Surface blockers proactively and drive them to resolution. • Manage the Marketing budget end to end across planning, tracking, reconciliation, and reporting cycles. • Partner with Finance and FP&A counterparts on quarter close, accruals, forecasting, and variance analysis. • Maintain the recurring strategic budget reporting cadence used by Marketing leadership. • Maintain and steward Marketing's activity-level budget tracking application, including configuration, bug triage, anomaly flagging, and ensuring proper usage across Marketing teams. • Manage budget holdback tracking, investment triage, and budget transfer workflows. • Assist Marketing team members in the coordination of vendor and procurement workflows. • Support recurring operating rhythms across Marketing, including annual planning, quarterly reviews, and leadership cadences. • Coordinate select cross-functional initiatives in support of Business Operations priorities. • Partner with Marketing leaders, FP&A, Procurement, IT, and other functional teams on shared workflows. • Translate operational detail into clear, executive-level updates for Marketing leadership.