• Oversee RTM care navigation operations, team performance, workflow execution, and continuous process improvement. • Support operational consistency, documentation quality, and billing readiness. • Collaborate with Clinical, Concierge, Billing, Product, and Data teams to support scalable, high-quality RTM operations. • Manage, coach, and develop RTM Care Navigation employees and contractors. • Monitor workflow adherence and identify operational risks affecting patient experience. • Track, analyze, and report on RTM operational KPIs.

• Lead individual therapy sessions in a telehealth setting • Participate in supervision or consultation to enhance clinical skills and receive support as needed • Work remotely in a fully flexible, but supportive environment

Role Description As a Vori Health Physical Therapist, you are an integral part of the care team. You have responsibility for making sure that Vori Health patients are experiencing the best care possible, ultimately empowering them to live their best life. You have a passion for practicing the most current evidence-based care, learning, and are motivated by helping people, no matter how challenging the circumstances. You have extreme patient empathy and are driven to help others overcome their obstacles. You do not accept the status quo and always question how we can make things better. You prefer building relationships and treating the whole person over treating a condition. Your day-to-day will involve: - Deep dives into patient care. - Speaking with other clinicians and key stakeholders on the patients’ care team to identify opportunity areas to focus on. - Working closely with the Director of Physical Therapy and Lead Physical Therapist. This is an exciting opportunity to work directly with the founders in building a world-class healthcare ecosystem that will fundamentally transform healthcare into evidence-based, personalized medicine. Qualifications - Doctorate of Physical Therapy Degree. - Active, unencumbered PT license in your home state. - State of residence is part of the PT Compact. - Orthopedic Physical Therapy Expertise: At least 3 years of experience in digital care or outpatient physical therapy clinic evaluating and treating patients with a range of musculoskeletal pain conditions utilizing a biopsychosocial model. OCS a plus. - Demonstrated track record of continuing education and/or post-graduate training in relevant areas. - Demonstrated competence and passion for digital care delivery or telehealth. - Completion of the APTA telehealth certificate course series. - Proven record of matching patient needs to treatment plans. - Strong experience administering a wide range of physical therapy techniques delivered digitally. - A strong sense of empathy and the ability to motivate patients. - Ability to create effective therapeutic alliances with patients. - Strong organizational skills and attention to detail. - Excellent interpersonal, communication, organizational and problem-solving skills. - Critical thinking skills, flexibility, and the ability to design innovative solutions in a fast-paced environment. - Graceful at managing expectations while pushing for continuous improvement. - Comfort working within an environment of rapid pace and constant change. Requirements - Responsible for overseeing and supervising the work of Physical Therapist Assistants (PTAs). - Ensure PTAs deliver safe and effective patient care. - Communicate and collaborate, developing treatment plans. - Co-sign PTA notes and monitor progress. - Provide guidance and ensure compliance with clinical standards. - Perform other projects and duties as assigned. Benefits - Competitive Salary & Equity. - Equity Options. - Health & Wellness benefits including medical, dental, and vision coverage. - Retirement Plans including a 401(k) plan and Roth options. - Generous Paid Time Off (PTO). - Fully Remote Work environment. - Professional Development opportunities. - Paid Parental Leave. - Employee Assistance Program (EAP). Company Description Vori Health is an award-winning, nationwide, virtual-first, musculoskeletal medical practice focused on evidence-based care that treats the whole person. Our mission is to empower humanity to lead a healthier life through high-value virtual and in-person care.

Role Description La Médiation d’Ile de France Mobilités favorise la recherche d’une solution amiable et équitable aux litiges dont elle est saisie et qui rentrent dans son champ de compétences. Elle intervient notamment lors de litiges survenus avec des voyageurs lors de leur utilisation de la billettique d’Ile de France Mobilité ou des services de mobilité pilotés directement par Ile de France Mobilité. La Médiation s’engage à respecter un système de valeurs rassemblant notamment l’indépendance, la neutralité, l’impartialité et la confidentialité. A ce titre, la Médiation dispose d’une indépendance et d’une autonomie financière lui permettant d’accomplir sa mission avec diligence et compétence. - Instruction de la recevabilité des demandes : - Instruction de la recevabilité des demandes adressées au médiateur; - Notification de l'irrecevabilité ou de la recevabilité de la demande; - Instruction et rédaction des propositions : - Étude, analyse et instruction du dossier; - Échanges éventuels avec les réclamants, les opérateurs, Comutitres (filiale d'IDFM); - Rédiger et soumettre aux parties en présence une proposition de résolution du litige; - Suivi et mise en œuvre de la proposition de médiation jusqu’à la clôture du dossier. - Gestion et suivi de l'activité du service médiation : - Gestion du budget; - Gestion du courrier et archivage des dossiers; - Pilotage du CRM de la Médiation; - Alimentation du site internet de la Médiation; - Mise à jour des process et argumentaires; - Suivi des indicateurs de la Médiation. Qualifications - Diplôme d'enseignement supérieur dans le domaine du droit, des affaires publiques; - Droit public et droit de la consommation; - Connaissance des transports publics d’Ile de France et de ses enjeux; - Connaissance de la problématique des relations voyageurs en Ile de France.