• Design and execute quantitative and qualitative research (surveys, jobsite interviews, field observations, product field testing, VOC programs) • Analyze contractor behavior, buying patterns, and unmet needs across electrical categories • Develop actionable insights on product usage, installation pain points, and productivity drivers • Build segmentation models (contractor type, application, channel, jobsite needs) • Partner with Product Management and Engineering to embed customer insights into NPI pipeline • Translate insights into product requirements, feature prioritization, and value propositions • Identify whitespace opportunities for new products and adjacent category expansion • Analyze competitor products, channel strategies, and share shifts • Convert complex data into clear, concise insights and recommendations. • Establish best practices for insights methodologies and data integrity

Role Description Como Analista de Business Development Consultivo, você será a ponte entre o mercado e o produto em duas frentes: - Levar ao campo o que construímos. - Trazer de volta o que o mercado precisa. Você irá gerar agendas, construir a inteligência comercial que vai moldar o produto, a estratégia e o time de vendas do futuro. Se você acredita que tecnologia pode transformar a forma como o terceiro setor opera, e quer estar na linha de frente construindo esse mercado, essa vaga é para você. Como será seu dia a dia? - Prospectar ativamente (outbound + reativação da base interna Bússola) organizações com fit para as soluções da Bússola Social. - Qualificar leads com base em critérios de ICP, dor real, momento e aderência ao produto. - Gerar agendas de reunião para o closer com contexto organizado sobre o perfil e a dor identificada. - Testar novas abordagens e segmentos para mapear aderência ao produto. - Realizar follow-ups estruturados com leads que não avançaram no primeiro contato. - Manter pipeline e status atualizados no HubSpot com disciplina e clareza. - Trabalhar em parceria com SDR, closer e CS no dia a dia comercial. - Garantir handoff para o closer com contexto suficiente para continuidade sem retrabalho. Qualifications - Experiência de 2 a 4 anos em prospecção ativa B2B, preferencialmente outbound. - Conhecimento em metodologias como SPIN, BANT, CHAMP ou similares. - Familiaridade com CRM (HubSpot ou similar). - Comunicação escrita e verbal clara e objetiva. - Capacidade de aprendizado rápido de produto e autonomia para busca de aprendizado. - Disciplina na execução de processos, com consistência nos registros e follow-ups do dia a dia. Requirements - Autonomia e senso de responsabilidade. - Comunicação clara e transparente. - Organização e disciplina na gestão do CRM. - Curiosidade para entender o mercado e os desafios dos clientes. - Facilidade para colaborar com diferentes áreas. - Conforto para atuar em um ambiente de constante evolução. Benefits - 💳 VA/VR (Swile) - 🩺 Plano de Saúde - Unimed - 🌟 Conexa Plus + Psicologia Viva - 🦷 Plano Odontológico - Metlife - 💚 Seguro de vida - Metlife - 🎂 Day Off no mês do aniversário de vida - 💊 Convênio farmácia - 🎓 Parcerias com universidades, ABRH e ACATE - 🌎 Parceria com curso de inglês e espanhol

• Lead requirements gathering, analysis, documentation, and validation activities for MMIS modernization initiatives with a primary focus on Claims Processing • Facilitate Joint Application Design (JAD) sessions and working sessions with state stakeholders, business teams, technical teams, and vendors • Translate complex business needs into clear, structured, and testable business requirements using established business analysis methodologies • Track requirements from initial scope definition through refinement, validation, implementation, and testing support • Conduct current-state versus future-state gap analysis and recommend modernization approaches aligned with Commonwealth objectives • Ensure requirements traceability throughout the Software Development Life Cycle (SDLC) • Support defect triage, operational impact analysis, issue resolution, and change management activities • Partner closely with development and QA teams to ensure business intent is accurately implemented • Lead analysis activities supporting modernization of the MMIS Claims Processing solution, including: - Claims intake and submission workflows - Claims editing and validation - Claims adjudication and pricing - Payment processing and financial disposition - Denials, suspensions, adjustments, and voids - Coordination of Benefits (COB) - Third Party Liability (TPL) - Managed Care encounter processing - Provider reimbursement methodologies - Claims lifecycle reporting and operational monitoring • Analyze and document business requirements supporting multiple claim submission channels, including: - Provider Web Portal - Electronic Data Interchange (EDI) - X12 transaction processing - Batch file interfaces - Clearinghouse integrations - System-to-system interfaces • Develop business requirements supporting the processing of standard healthcare transactions, including: - 837 Institutional (837I) - 837 Professional (837P) - 837 Dental (837D) - 835 Electronic Remittance Advice - 270/271 Eligibility Inquiry & Response - 276/277 Claim Status Inquiry & Response - Other HIPAA-compliant X12 transactions supporting Medicaid operations • Collaborate with business and technical teams to analyze: - Claims editing rules - Benefit and policy validation - Payment logic - Pricing methodologies - Provider reimbursement - Financial reconciliation - Exception handling - Operational workflows • Produce comprehensive Business Requirements Documents (BRDs) including: - Business background and objectives - Current-state and future-state business processes - Claims workflow analysis - Business rules - Detailed business requirements - Operational impacts and dependencies - Assumptions - Key decisions - Open issues - Testing considerations - Validation scenarios • Develop: - Process flows - Decision trees - Use cases - Decision tables - Data mapping documentation - Interface specifications - Business rules catalogs - Workflow diagrams • Maintain high-quality documentation standards across all deliverables • Leverage AI tools and prompt engineering techniques to support requirements generation, business analysis activities, and documentation development • Create and refine AI prompts to improve the quality and efficiency of requirements-related deliverables • Evaluate AI-generated output for accuracy, completeness, consistency, and business relevance • Apply critical thinking and business judgment when utilizing AI-assisted analysis techniques • Build strong working relationships with client stakeholders, project leadership, and cross-functional teams • Facilitate productive discussions and diplomatically challenge unclear or incomplete requirements when necessary • Communicate complex business and technical concepts effectively to both technical and non-technical audiences • Anticipate downstream impacts, risks, dependencies, financial implications, and operational considerations associated with requirements decisions • Operate independently as a self-starter while contributing to broader modernization program objectives

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description The Business Analyst, Business Solutions will be part of the Film & TV Studios Technical Solutions team within Studios Technology Solutions. This role supports the analysis, delivery, and enhancement of technology solutions across the Film & TV Creative Development operations landscape, with a strong focus on Film Studios and key Project/Material tracking Technology capabilities. The Business Analyst will partner with business stakeholders to translate operational processes and needs into clear requirements, ensuring that delivered solutions align with enterprise standards and studio priorities. Responsibilities: - Collaborate with stakeholders to capture business needs and translate them into functional requirements and user stories - Support existing systems and projects, including metadata, asset ingestion, versioning, permissions, taxonomy, and ongoing improvements - Conduct business analysis to identify opportunities for optimization - Develop documentation, training materials, and reference guides to support user adoption - Perform testing and validation for new enhancements, integrations, and system upgrades - Contribute to dashboard development for end users - Support issue triage and coordinate resolutions with internal teams and external vendors - Assist with project planning and track milestones, risks, and dependencies across assigned initiatives Qualifications Requirements: - Bachelor's degree in Information Systems, Business Analytics, Computer Science, or related field (or equivalent experience) - 3+ years of experience in business analysis, media technology, or data analytics - Experience gathering and documenting business requirements, user stories, and functional specifications - Strong understanding of media content processes, including material tracking and coverage, and project management - Experience with Salesforce or other enterprise CRM platforms - Experience with data cleansing and migration - Strong analytical skills with the ability to interpret data, identify trends, and support insights generation - Proficiency in Excel and familiarity with SQL for basic queries and data validation - Experience working in cross-functional teams involving business partners, data engineers, and technology teams - Excellent communication skills, with the ability to translate complex technical concepts into clear language for business stakeholders - Strong organizational skills with the ability to manage multiple workstreams in a fast-paced environment Desired Characteristics: - Experience working in the global Media & Entertainment industry - Understanding of the Film, TV, and Streaming landscape - Familiarity with CRM Tech platforms, such as Salesforce - Hands-on experience with end user groups, assistants to Exec leadership - Demonstrated ability to adopt new technologies quickly and articulate their business value - Proactive, self-directed work style with strong initiative and the ability to manage work independently Additional Requirements: - Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $115,000 Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.