• Lead pharmacy operations process optimization initiatives focused on improving workflow efficiency, systems utilization, operational scalability, service delivery, and overall performance across pharmacy services • Assess pharmacy operational workflows, procedures, and technology platforms to identify inefficiencies, operational gaps, bottlenecks, and opportunities for continuous improvement • Develop, maintain, and update pharmacy standard operating procedures (SOPs), workflow documentation, process maps, training materials, and operational best practices to support consistency, compliance, and staff effectiveness • Serve as a pharmacy systems super user by providing operational support, workflow guidance, troubleshooting assistance, and subject matter expertise for pharmacy operating systems and related technology platforms • Monitor operational performance, service levels, workflow metrics, and patient support activities to ensure timely, accurate, and patient-centered service delivery • Manage and resolve operational escalations related to workflows, systems, patient onboarding, referral progression, therapy initiation, and service-related concerns through cross-functional collaboration and root cause analysis • Leverage operational data, reporting tools, and pharmacy systems to identify trends, measure workflow effectiveness, support strategic decision-making, and recommend data-driven process improvements • Prepare operational reports, dashboards, presentations, and performance summaries for leadership review and ongoing operational planning • Partner with internal stakeholders to improve referral conversion, patient access, therapy initiation timelines, adherence support, and continuity of care through optimized operational workflows • Support operational integration, workflow design, systems optimization, implementation planning, training coordination, and readiness activities for new pharmaceutical products, programs, and operational initiatives • Collaborate with program leadership, implementation teams, pharmacy operations, patient support services, compliance, technology teams, and external partners to ensure operational alignment and effective execution of strategic initiatives • Identify systemic operational or technology-related issues and recommend corrective actions, workflow enhancements, and sustainable process solutions to leadership • Support audit readiness activities and ensure operational processes remain compliant with HIPAA requirements, pharmacy regulations, accreditation standards, organizational policies, and applicable regulatory requirements • Promote a culture of operational excellence, accountability, compliance, continuous improvement, and cross-functional collaboration throughout pharmacy operations • Partner with program leadership, implementation teams, pharmacy operations, and technology stakeholders to plan and execute transitions for existing pharmacy programs, ensuring operational readiness, process consistency, regulatory compliance, and uninterrupted service delivery • Support the health and wellbeing of the team through positive leadership and collaboration • Contribute to employee engagement, retention strategies, professional development, and consistent performance management practices

• Provide fuel inventory management and accounting services for customers who outsource their fuel management to PDI. • Actively monitor designated customer’s tank readings. • Plan deliveries as indicated by current fuel level and average daily usage. • Monitor market direction and adjust delivery time as necessary to manage customer fuel needs with the company's best purchasing opportunities. • Schedule, coordinate, and manage fuel deliveries to customer locations. • Build strong relationships with suppliers & carriers to support customer’s fuel management program. • Ability to make fuel procurement or financial decisions efficiently and independently within established guidelines. • Ability to participate in an on-call rotation requiring weekend and overnight availability. • Receive customer calls/emails, engaging with a warm, pleasant, and helpful attitude. • Identify customer problems and resolve timely either directly or through other departments for resolution; maintain communication with the customer throughout the process. • Review customer bulk fuel vendor invoice exceptions, correct errors, and dispute invoices on the customer's behalf as needed. • Collaborate with fuel vendors to resolve invoice discrepancies and ensure timely, accurate payment processing. • Process and review fuel transactions, including purchases, deliveries, and sales activity. • Track fuel inventory levels, costs, pricing, and volumes to support accurate financial reporting and margin analysis. • Reconcile fuel-related data across multiple systems, identifying and resolving discrepancies to ensure data integrity. • Prepare and manage customer statements while maintaining accurate records and documentation of fuel accounting activities. • Partner with internal teams, including Fuel Management, Accounting, and Reconciliation, to support customer operations. • Assist with reporting and analysis to support customer decision-making and operational performance.

Role Description A market leader within the recycling environment is looking for a highly organised and hands-on remote Operations Coordinator to support daily site and operational activities. You will play a key role in coordinating truck movements, monitoring collections and deliveries, and ensuring drivers, sites, and internal teams are aligned to keep operations running smoothly and on schedule. This is a full-time remote position offering flexible working hours. Key Responsibilities - Operations & Truck Coordination - Schedule daily truck movements for collections, deliveries, and site requirements - Monitor and track trucks throughout the day using tracking systems and driver updates - Proactively chase drivers for progress updates, ETAs, and completion confirmations - Adjust schedules in response to site changes, breakdowns, or operational delays - Ensure materials are collected, delivered, or processed according to operational plans - Driver & Site Liaison - Maintain regular communication with drivers regarding routes, site access, and instructions - Proactively resolve on-the-ground operational issues quickly and efficiently - Escalate risks or delays that may impact site productivity or customer commitments - Administration & Reporting - Maintain accurate records of truck movements, loads, and completion times - Track missed collections, delays, and operational issues - Prepare daily operational updates and basic performance reports - Ensure documentation is completed and filed correctly - Credit Control - Follow up on any outstanding overdue payments with customers Qualifications - Tertiary qualification in Supply Chain a distinct advantage - Previous experience in an operations coordination role (construction, building materials, waste, or recycling an added advantage) - Strong scheduling, tracking, and follow-up skills - Experience coordinating drivers, vehicles, or site-based operations - Confident communicator, able to follow up firmly and professionally - Strong organisational and time management skills - Experience in using tracking systems, spreadsheets, and operational tools Benefits - Fully remote position

Role Description As an Operations Coordinator, you will play a crucial role in ensuring the smooth and efficient running of our daily operations. You will work closely with our team to coordinate and manage various tasks and projects, ensuring that deadlines are met and goals are achieved. This is a fast-paced and dynamic role that requires a high level of organization, attention to detail, and the ability to multitask effectively. - Coordinate and manage projects and tasks to ensure timely and efficient completion - Monitor and track project progress and provide regular updates to stakeholders - Assist in the development and implementation of operational processes and procedures - Communicate with team members and clients to gather information and resolve issues - Manage and maintain databases and records - Conduct research and provide insights to support decision-making - Assist in the preparation of reports and presentations - Collaborate with various departments to ensure smooth communication and workflow - Identify areas for improvement and make recommendations for increased efficiency and productivity - Perform other duties as assigned by the Operations Manager Qualifications - Bachelor's degree in Business Administration, Operations Management, or a related field - Previous experience in a similar role, preferably in a technology or startup company - Excellent organizational and time-management skills - Strong attention to detail and ability to multitask - Excellent communication and interpersonal skills - Proficient in Microsoft Office and project management tools - Ability to work independently and in a team environment - Proactive and able to take initiative - Flexible and able to adapt to changing priorities - Previous experience working remotely is a plus Requirements - Full-time or Part-time availability Benefits - Competitive salary - Benefits package - Opportunities for growth and development within the company