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Tec2Cloud

SAP Partner, AWS Partner, Microsoft Partner, Cloud Solutions for SAP

Operations Analyst

AnalystAnalystFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

4 days ago

Salary

0

Seniority

Senior

EnglishPortugueseServiceNow

Job Description

Operations Analyst

Tec2Cloud

• Perform batch/job operations, including monitoring and execution of tasks. • Work third shift, including one weekend per month. • Monitor and report job statuses (long-running jobs, failures, abends) in Tivoli Workload Scheduler (TWS) for all supported zones. • Oversee job streams and flows, reporting errors or late completions to support teams. • Monitor Mainframe connectivity and make necessary adjustments. • Create, execute, and modify jobs and schedules in TWS and RunMyJobs (RMJ). • Collaborate with teams and vendors to ensure accurate scheduling, monitoring, and reporting of workflows. • Track support queues in ServiceNow and Jira, maintaining KPIs (incidents, requests, and change tasks). • Work closely with teams in South America, North America, and India.

Job Requirements

  • Experience with batch/job operations.
  • Proficiency in tools such as TWS (Tivoli Workload Scheduler), RMJ (RunMyJobs), Jira, and ServiceNow.
  • Intermediate English proficiency, able to participate in meetings and communicate via Teams.
  • Rotating schedule with weekend shifts.

Benefits

  • Passion for thoughtful innovation
  • Respect, inclusivity, and collaboration
  • Real opportunity to propose, innovate, and build

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