Humana logo
Humana

Louisville, Kentucky-based Humana is a leading healthcare company that offers a variety of health, wellness, and insurance products and services designed to off

Lead Training and Change Management

Location

United States

Posted

5 days ago

Salary

$106.9K - $147K / year

Seniority

Lead

No structured requirement data.

Job Description

Lead Training and Change Management

Humana

Role Description The Lead, Training & Change Management is responsible for driving strategic communications and training enablement to support enterprise technology and business transformation initiatives for the delivery enablement team. This role specializes in executive-level messaging, stakeholder communications, and change adoption, ensuring that complex concepts are translated into clear, actionable insights across all levels of the organization. This leader partners across business, technology, and vendor teams to design impactful communications, develop training programs, and implement structured change management approaches that drive successful adoption and sustained outcomes, including those tied to enterprise tools such as ServiceNow and Jira Align. The Lead, Training & Change Management develops and executes comprehensive communication and training strategies that support large-scale initiatives, including implementation and adoption of enterprise delivery and portfolio management tools. Qualifications - Bachelor’s Degree - 8+ years of experience in communications, training, change management, or related roles - Strong executive communication skills and presence - Proven ability to draft, edit, and deliver communications for all levels of the organization - Experience designing and delivering training programs, including tool-based training - Demonstrated experience supporting or training on ServiceNow, Jira Align, or similar enterprise tools (PPM, Agile, workflow platforms) - Advanced proficiency in PowerPoint, visual storytelling, and instructional design - Experience leveraging AI tools and prompt engineering for communication and training efficiency - Knowledge of change management frameworks (Prosci or similar) - Ability to operate at both strategic and detailed levels, including process flows and workflows - Experience presenting, facilitating workshops, and delivering training Requirements - To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. - While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Benefits - Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being. - Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family. - Medical, dental and vision benefits - 401(k) retirement savings plan - Time off (including paid time off, company and personal holidays, paid parental and caregiver leave) - Short-term and long-term disability - Life insurance - Many other opportunities

Related Categories

Related Job Pages

More Learning and Development Jobs

Air Traffic Control Training

SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com . For ongoing news, please visit our newsroom .

Role Description SAIC has an opportunity for Part Time Air Traffic Control Training. These roles are considered remote when not traveling. Travel is required up to 75%. - Provide operational support to the TFDM program office and field facilities prior to and during system installation. - Facilitate activities and communication between the TFDM staff and field facilities. - Conduct instruction using validated TFDM Air Traffic training materials. Company Description SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. - For more information, visit saic.com. - For ongoing news, please visit our newsroom.

United States
Full TimeRemoteTeam 201-500H1B Sponsor

Role Description Empower Brands is seeking a Sales Training Manager to drive the adoption, reinforcement, and continuous improvement of sales processes and training programs across our franchise system. This role will primarily support Superior Fence & Rail while serving as a shared resource for additional brands as we continue to grow. The Sales Training Manager will partner with franchise owners, sales professionals, and field teams to ensure consistent adoption of proven sales methodologies, tools, and best practices that drive revenue growth and deliver an exceptional customer experience. This individual will focus on coaching, accountability, and performance optimization by reinforcing established sales programs while identifying opportunities to enhance training and enablement across the Empower Brands portfolio. This position requires a proven sales leader with experience in franchising, home services, or construction-related industries who excels at coaching, influencing behavior change, driving adoption, and measuring performance. Qualifications - Bachelor's degree in Business, Sales, Marketing, Education, or a related field preferred. - 5+ years of experience in sales, sales leadership, sales enablement, or sales training within franchising, home services, construction, or a related industry. - Demonstrated success driving adoption of sales processes, coaching sales teams, and improving measurable business performance. - Strong understanding of consultative and solution-based selling, residential sales processes, and customer experience best practices. - Experience with CRM platforms, sales enablement tools, and learning management systems preferred. - Excellent communication, facilitation, coaching, and presentation skills with the ability to influence stakeholders at all levels. - Strong analytical and problem-solving skills with a data-driven approach to continuous improvement. - Ability to travel approximately 25% to support franchise locations, training events, and business initiatives nationwide. Requirements - Drive adoption of Empower Brands' established sales processes, methodologies, and best practices across the franchise network. - Reinforce onboarding programs for new franchise owners and their sales teams to ensure consistent execution from day one. - Deliver engaging in-person and virtual training sessions that strengthen consultative selling, lead conversion, customer experience, and sales effectiveness. - Continuously refine training materials, playbooks, presentations, videos, and digital learning resources based on franchise feedback and business needs. - Partner with franchise leadership to reinforce learning through ongoing coaching and accountability. - Champion consistent execution of standardized sales processes while identifying opportunities for continuous improvement. - Support adoption and effective utilization of CRM platforms, sales technology, and other enablement tools. - Partner with Marketing to align lead generation initiatives with sales conversion strategies. - Develop and maintain sales resources, scripts, job aids, and enablement content that improve consistency and drive franchise success. - Identify opportunities to scale best practices across multiple Empower Brands concepts. - Develop and monitor KPIs to measure sales performance, training adoption, and program effectiveness. - Analyze sales data and identify opportunities to improve execution and coaching outcomes. - Conduct field visits, ride-alongs, and virtual coaching sessions to observe sales interactions and provide actionable feedback. - Partner with franchise owners and Operations teams to address performance gaps through targeted coaching and reinforcement. - Report on adoption metrics, training effectiveness, and system-wide performance improvements. - Serve as a trusted advisor to franchise owners on sales performance, coaching strategies, and business growth. - Collaborate with Operations, Marketing, Franchise Business Consultants, and Vendor Relations to ensure alignment on sales initiatives. - Lead regional and national sales meetings, workshops, conferences, and training events. - Stay current on industry trends and evolving sales best practices to continuously strengthen Empower Brands' sales enablement strategy. - Support additional Empower Brands franchise concepts as business needs evolve, leveraging scalable training and coaching strategies across the portfolio. Benefits - The estimated compensation range for this position is a base salary of $80,000 to $100,000 annually plus bonus potential up to $30,000. - Actual compensation for the position is based on a variety of factors, including, but not limited to years of experience, skills, qualifications, and geographic location.

United States
$80K - $100K / year
Lydecker LLP logo

Learning and Development Coordinator

Lydecker LLP

A Full-Service AV-rated national law firm with offices in NY, NJ, PA, FL, CA and GA

Part TimeRemoteTeam 201-500Since 2003H1B No Sponsor

Role Description We are seeking a creative, organized, and detail-oriented Learning & Development Coordinator to support the development and coordination of employee training initiatives across our growing civil litigation defense firm. This role will focus heavily on transforming operational and training content into engaging, visually appealing learning materials and employee training experiences. The ideal candidate is highly creative and comfortable developing presentations, training materials, videos, and learning content that improve employee engagement and knowledge retention. The Learning & Development Coordinator will partner closely with the Human Resources team and the firm’s Knowledge & Innovation Manager to support onboarding, training coordination, LMS administration, and firmwide learning initiatives. This is an excellent opportunity for someone who enjoys combining creativity, communication, organization, and learning development in a fast-paced professional environment. - Produce visually engaging employee training materials, presentations, guides, and learning resources - Create and edit training videos, and other interactive learning content - Translate operational processes and written content into user-friendly training materials and learning experiences - Partner with HR and the Knowledge & Innovation Manager to support firmwide training initiatives and employee development programs - Coordinate onboarding and training assignments through the firm’s Learning Management System (LMS) - Track and monitor employee training completion and compliance - Assist with organizing and maintaining onboarding and training resources - Support rollout and communication of employee training initiatives across offices - Assist with training-related reporting, tracking, and administrative coordination - Conduct onboarding Zoom calls and support new hire onboarding coordination as needed - Help improve employee engagement and learning participation through creative and effective training approaches - Maintain training documentation, SOPs, and learning resources Qualifications - Only 1 year of experience in learning & development, training coordination, HR coordination, instructional support, marketing/design, or related experience is needed for this position. - Experience creating presentations, training materials, videos, or visual learning content strongly preferred - Experience using Learning Management Systems (LMS) required - Strong proficiency in Microsoft PowerPoint and presentation design required - Experience with Canva, video editing, animation tools, or other content creation platforms strongly preferred - Creative mindset with strong attention to detail and visual presentation - Strong organizational and project coordination skills - Excellent written and verbal communication skills - Ability to manage multiple projects and deadlines in a fast-paced environment - Prior law firm or professional services experience preferred - Self-motivated, adaptable, and eager to learn Schedule - Part-time position - Remote role with optional hybrid/in-office opportunity in Miami - Flexible schedule based on operational needs Benefits - Opportunity to contribute to firmwide onboarding, training, and retention initiatives - Exposure to operational HR strategy and process improvement - Collaborative and fast-paced environment with meaningful impact - Opportunity to partner closely with leadership on employee development and training initiatives - Close HR team that has a lot of fun while working hard! Pay Range $39,000-$43,500

United States
$39K - $43.5K / year
Full TimeRemoteTeam 1,001-5,000Since 1997H1B No Sponsor

• Contribute to all training curriculum and material development activities as required. • Conduct training events, including NET, Delta, On-Site, and Over-the-Shoulder. • Provide all required post-event reporting and documentation.

United States
$90K - $105K / year