• Strategic Channel Manager position is responsible for managing end-to-end sales activities for all inside sales • Manage and lead the Inside Sales Representatives (ISR) to achieve individual and company sales objectives • Improve the development, efficiency, targeting, communications, and productivity of our contracted inside sales team helping drive Aesthetic business demand • Work closely and partner with other functions to improve customer experiences • Provide leadership and direction overseeing a team of 10+ Inside Sales Representatives (IRS) • Coach, counsel and develop representatives on buy and bill, direct selling techniques and market strategies to expand product demand • Conduct Monthly Operating Reviews with all ISR direct reports. • Responsible for the aesthetic dollar sales and product growth for an assigned geography/area • Execute corporate marketing strategies, strategically utilize resources, and effectively prioritize activities and projects • Monitor and analyze productivity of the team; generate analytical reports; compile status and work-volume reports for management • Work closely with Area and Regional Sales leadership teams, the aesthetics sales force, and cross-functional teams to ensure successful execution of pull-through strategies, marketing campaigns, customer and physician loyalty programs, and sampling programs • Manage the recruiting, hiring, and training process as well as the ongoing development of Inside Sales Representatives • Participate in meetings with marketing, training, sales planning and analytics and customer operations, providing solutions to increase operational efficiencies and overall customer experience

• Ensure all documentation is updated and properly filed • Track case progress and follow up on outstanding items • Maintain accurate and organized case files • Gather medical records and supporting documentation • Manage Personal Injury cases during the pre-litigation phase • Coordinate with clients, medical providers, and other involved parties • Upload and maintain medical information within the firm's systems • Monitor, organize, and calendar important deadlines • Prepare and send letters of representation • Conduct client intake and collect necessary case information • Communicate with insurance companies regarding active claims and case updates • Prioritize multiple tasks while ensuring accuracy and timeliness • Maintain consistent communication regarding case status and developments • Support attorneys with case related administrative tasks

• Exceed Targets: Meets Quarterly Objectives, Perfect Store, and Scorecard KPI Metrics • Lead with Impact: Conduct regular field visits to assess execution, build relationships, and support RTMs • Drive Execution Excellence: Ensure flawless rollout of sales priorities, customer plans, and merchandising programs in-store • District partners: Partner with RDR and RVPs to align district strategy with broader business goals • Plan for Growth: Analyze sales data to identify trends, gaps, and opportunities for growth • Build Relationships: Maintain communication with RTMs and Customer Business Teams (CBT) • Optimize Resources: Recruit, develop, and train the RTMs • Champion territory Success: Recruit, develop, and train the Retail Sales Team • Own the Cadence: Review and analyze sales routes to ensure maximum efficiency • Stay Safe & Compliant: Drive a culture of safety, accountability, and continuous improvement

• Exceed Targets : Meets Quarterly Objectives, Perfect Store, and Scorecard KPI Metrics • Lead with Impact : Conduct regular field visits to assess execution, build relationships, and support RTMs • Drive Execution Excellence : Ensure flawless rollout of sales priorities, customer plans, and merchandising programs in-store • District partners : Partner with RDR and RVPs to align district strategy with broader business goals. • Oversee execution of merchandising programs, promotional rollouts, and compliance standards • Plan for Growth : Analyze sales data to identify trends, gaps, and opportunities for growth • Build Relationships : Maintain communication with RTMs and Customer Business Teams (CBT) to ensure flawless execution of sales programs through clear, concise, timely written and verbal communication • Optimize Resources : Recruit, develop, and train the RTMs, leveraging strategic thought and capabilities to achieve KPIs and in-store execution metrics • Champion territory Success : Recruit, develop, and train the Retail Sales Team, leveraging strategic thought and capabilities to achieve KPIs and in-store execution metrics • Own the Cadence : Review and analyze sales routes to ensure maximum efficiency; conduct coaching and adjust deployment schedules as necessary to maximize growth • Stay Safe & Compliant : Drive a culture of safety, accountability, and continuous improvement within Mondelēz International’s safety and operational guidelines